Stratstone - Porsche Centre Wolverhampton Reviews 

343
•
TrustScore 4.5 out of 5

4.4

Stafford Road, WV10 7ER Wolverhampton, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Normal dealership frustrations. Thorough and pricey process, but some mixed quality. Tyre pressures taken from spot on to all over the place and car washed without due care and attending to drying off... See more

Company replied

Rated 3 out of 5 stars

Porsche Wolverhampton sold me a car with a non genuine part on & are saying this isn’t possible. I wouldn’t know how to change the part and don’t have the tools !! Terrible customer service suggest... See more

Rated 5 out of 5 stars

we purchased our new 911 last week from Jase in sales, the whole process was a complete pleasure from start to finish, no pressure at all. We recommended Jase and Porsche Wolverhampton to a college of... See more

Rated 5 out of 5 stars

Excellent service and great value from Porsche Centre Wolverhampton. The car was prepared to an exceptionally high standard, and the whole experience was first class. A special thank you to Dave... See more

Company replied


Company details

  1. Car Dealer
  2. also in
  3. Car Inspection Station
  4. Car Manufacturer
  5. Car Repair and Maintenance
  6. Oil Change Service
  7. Used Car Dealer

Written by the company

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Contact info

  • Stafford Road, WV10 7ER, Wolverhampton, United Kingdom

  • 01902 394010

4.4

Excellent

TrustScore 4.5 out of 5

343 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(343)

4,543 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I cannot praise the Service and…

I cannot praise the Service and Technical teams highly enough for the exceptional service they consistently provide. They are always friendly, professional, and genuinely caring, while demonstrating outstanding expertise in their field. Nothing is ever too much trouble, and their commitment to supporting customers is evident in every interaction. They are a tremendous asset to the organisation and a great example of what excellent customer service should look like.

September 9, 2026
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hello Richard.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Porsche Centre Wolverhampton Customer Services

Rated 5 out of 5 stars

Just had a major service carried out on…

Just had a major service carried out on my 911 (992).
Excellent service, great courtesy car - staff have been very helpful. I have no hesitation in recommending Porsche Centre Wolverhampton.

September 7, 2026
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hello Mark.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Porsche Centre Wolverhampton Customer Services

Rated 5 out of 5 stars

Great communication

Great communication, car picked up and returned as requested very happy with the whole experience

September 3, 2026
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Customer Services

Rated 4 out of 5 stars

Normal dealership frustrations sadly....

Normal dealership frustrations. Thorough and pricey process, but some mixed quality. Tyre pressures taken from spot on to all over the place and car washed without due care and attending to drying off. Water all over the glass roof. Customer facing people fine, some work needed to improve mechanics and car washing team. £1200 for an oil service should see perfection and sadly it didn't.

September 5, 2026
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hi Steve,

Thanks for sharing your feedback on your experience with Porsche Centre Wolverhampton. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Stratstone Customer Services

Rated 5 out of 5 stars

Great customer services

Great customer services, went above and beyond to sort out my problem

September 1, 2026
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hello Andrew,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Wolverhampton Customer Services

Rated 5 out of 5 stars

Superb experience at Porsche…

Superb experience at Porsche Wolverhampton, Naomi provided me with fantastic customer service throughout, from the original booking, communication , & price to handing my car back. Very happy with my visit.

January 9, 2026
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hello Scott,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Wolverhampton Customer Services

Rated 5 out of 5 stars

Warranty work and Parts

Keepinge. Up to date and a proper courtesy car while parts were awaited
.

September 1, 2026
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hello,
A big thank you for leaving us a review!
Have a lovely day!
Porsche Centre Wolverhampton Customer Services

Rated 5 out of 5 stars

Professional

Always very helpful and professional

August 21, 2026
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Wolverhampton Customer Services

Rated 5 out of 5 stars

Very friendly professional customer…

Very friendly professional customer focused dealership..nothing to much trouble
I will be back

August 29, 2026
Unprompted review
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hello Ian,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hello,
Avril will appreciate you leaving this a review - thank you!
Have a nice day!
Porsche Centre Wolverhampton Customer Services

Rated 5 out of 5 stars

Great service from Dan and Ben in…

Great service from Dan and Ben in trying to fix a difficult problem.

But you need to get the configuration of your dates the correct way around in date of the experience. leave the American way of dating things to the Americans !!!!!

August 20, 2026
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hello Iain,

Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.

To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.

This will enable us to address any areas of concern and ensure a better experience for you and others.

Thank you once again for taking the time to review us.
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Professional staff, good experience

The Service advisor and workshop team, fixed the noise I reported, and kept me informed throughout.
I would recommend the Porsche Centre Wolverhamptom.

August 17, 2026
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hello Terry,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Pick up and drop off service

Pick up and drop off service

August 17, 2026
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hello Calladine,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Wolverhampton Customer Services

Rated 5 out of 5 stars

The people made the difference to my…

The people made the difference to my experience at Porsche Wolverhampton.

August 8, 2026
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hello Brian,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Porsche Centre Wolverhampton Customer Services

Rated 5 out of 5 stars

Excellent service!

Excellent service from the initial welcome and throughout the service.
Avril goes above and beyond but does it naturally-such a great asset for the dealership!

August 11, 2026
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hello Clive,
Avril will appreciate you leaving this a review - thank you!
Have a nice day!
Porsche Centre Wolverhampton Customer Services

Rated 1 out of 5 stars

By far the worst dealership I have…

By far the worst dealership I have dealt with. Porsche Turbo s booked in for a major service for several weeks ring on the day to cancel as I was on my way down. I would seriously avoid unprofessional dealerships like this

August 5, 2026
Unprompted review
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hi John,

Thanks for sharing your feedback on your experience with Porsche Centre Wolverhampton. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Porsche Centre Wolverhampton Customer Services

Rated 5 out of 5 stars

Helpful

Managed to fit in an MOT at short notice and used a booked but "no-show" waiting appointment to turn it around faster than expected on the day. Great job.

July 31, 2026
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Porsche Centre Wolverhampton Customer Services

Rated 5 out of 5 stars

Staff very professional

Staff very professional

July 31, 2026
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hello,Kevin
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Rated 2 out of 5 stars

Really poor sales team

Really poor sales team, just not interested in selling cars it seems.

Service team very good.

Will never buy from this garage.

July 29, 2026
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hello,
Thank you for taking the time to rate the experience you have had with Stratstone Brand . Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at stratstonecustomercare@stratstone.com, who will be happy to investigate your concerns.

Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.

Stratstone Brand Customer Services

Rated 5 out of 5 stars

The team at Porsche Wolverhampton were…

The team at Porsche Wolverhampton were absolutely amazing. A huge shout out to Dan Marsh - his professionalism and customer service was beyond exceptional. Definitely recommend!

July 20, 2026
Unprompted review
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hello Haitch,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Porsche Centre Wolverhampton Customer Services

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look