Absolute scam. Terrible customer service. They took nearly £400 for a pair of shoes that I tried on once, then claimed they had been worn. They never processed my refund and instead said they had "dis... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I followed the sizing chart and measured twice but my expensive shoes arrived too small and tight. I cannot wear them and there is no returns or refunds on this purchase. Shoes were very expensive e... See more
Until now no answer from Stuart Weitzman customer support, I sent two pairs of shoes back and just got refunded for one. Is this shop even serious?
Very disappointed by customer service of Stuart Weitzman. I ordered shoes Friday afternoon April 10. On April 11, i received an email with a 35% discount. For shoes in SW price range the difference is... See more
Company details
Information provided by various external sources
Shop luxury boots, sandals, pumps and accessories. Free shipping. Free returns. Step into our world of shoes, where fashion meets function.
Contact info
Madison Avenue 625, 10022, New York, United States
- www.stuartweitzman.com
1.3
Bad
110 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I did not receive my order
I did not receive my order, and they refused to give me a refund.
July 29, 2019
Unprompted review
Advertisement
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.