Student Storage Box Reviews 

105
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

What made my experience great was how easy the website was to navigate and understand. Customer Service was very responsive, and the rates were affordable. I also loved that they delivered my item... See more

Rated 5 out of 5 stars

Simple to use, very fast shipping too it arrived within 48 hours across the country, they arrived in the same condition they were sent, which can be a hit or miss with large packages, so good care w... See more

Rated 5 out of 5 stars

Great service and pricing for storage and moving your luggage. For the past 6 years, I have been using this service, and it has been great!

Rated 1 out of 5 stars

I only recently felt able to write this review because the experience was so stressful. I never received the boxes, tape and labels needed for my scheduled collection, despite contacting the compa... See more

4.2

Great

TrustScore 4 out of 5

105 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically takes over 1 month to reply

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4.2

All reviews

(105)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy system and good servcie

Very simple instructions that’s re easy to follow. Website is clear and simple. Not too much of a cost for the length of time. All items returned promptly in perfect order

October 19, 2025
Unprompted review
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Reply from Student Storage Box

Thanks for the positive feedback, we're so happy you had a good experience!

Rated 3 out of 5 stars

When my boxes arrived some were even…

When my boxes arrived some were even opened and torn. I had glass products in the boxes wrapped in bubble wrap and they were ALL broken, the box was literally leaking with glass. They didn’t even communicate properly, paying weakly for such poor service and just for my items to be broken.

October 1, 2025
Unprompted review
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Reply from Student Storage Box

Dear Caroline, we're sorry to hear your glassware was damaged during transit. When you wrote to us about this we asked you to write back with photos of the box, and the damaged items as packed. Unfortunately, when solid objects are packed with insufficient padding, the chances of them breaking increases. In this case, padding heavy glass bowls, glasses, and crockery loosely inside a box with only 5mm of soft padding was insufficient to protect the items. As explained on our website, and printed on our boxes, we require all solid objects to be padded with at least 5cm soft padding on all sides. We have never seen any item get damaged when packed in this way.

Rated 4 out of 5 stars

Easy to use service

Easy to use service, best value for money in my area, no damage to any of my items

October 3, 2025
Unprompted review
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Reply from Student Storage Box

Thanks for the positive feedback, we're so happy you had a good experience!

Rated 5 out of 5 stars

Storage

Storage
used the service for my son at uni. They sent out the boxes to pack and easy collection by driver. No complaints about the whole process. was even easier to arrange redelivery of my storage to my new accommodation. The driver was there before me! Great Service will use them again at the end of this year!

September 5, 2025
Unprompted review
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Reply from Student Storage Box

Thanks for the positive feedback, we're so happy you had a good experience!

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Rated 5 out of 5 stars

Definitely recommend! Go for it

I have used Studnet Storage box service every summer for the past three years in university and I have had a great experience everytime, they deliver on time whether it’s their label holders or your luggage, it’s all done very smoothly. Once you’ve booked the service and placed your luggage at reception, it’s all good.
Will definitely recommend 👍👍👍

August 29, 2025
Unprompted review
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Reply from Student Storage Box

Thanks for the positive feedback, we're so happy you had a good experience!

Rated 1 out of 5 stars

Undelivered packing boxes

Four boxes were to be delivered today but it's already past the delivery time and I have nothing. I waited in the house the whole day and this has to be the most frustrating experience ever. The online portal does not provide a tracking number so I can't follow up even if I want to. Now I am questioning whether the potential collection will be a similar experience.

September 27, 2025
Unprompted review
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Reply from Student Storage Box

Dear Rispah Ngana. We're sorry to hear your empty boxes didn't arrive on your preferred delivery date you selected on booking reference SSB-275926. As advertised to you when you booked, we don't guarantee delivery dates, although most are honoured. As you know, your boxes were delivered the next working day on Parcelforce tracking number EH4523354. You decided not to continue with your service and you were provided with a full and prompt refund.

Rated 4 out of 5 stars

A nice storage experience with SSB.

Instruction are easy to follow, simple and clear response from customer service, the best thing is provide free boxed and tapes which help a lot. A nice storage experience with SSB.

June 20, 2025
Unprompted review
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Reply from Student Storage Box

Thanks for the positive feedback, we're so happy you had a good experience!

Rated 5 out of 5 stars

Straight forward process and cost…

Straight forward process and cost friendly. Any queries were also answered quickly and efficiently. Would recommend, and would use again.

July 18, 2025
Unprompted review
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Reply from Student Storage Box

Thanks for the positive feedback, we're so happy you had a good experience!

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Rated 5 out of 5 stars

It was a fantastic experience

It was a fantastic experience. They were very friendly and went out of their way to help me. I made a mistake with my booking, but thanks to them, my parcel arrived safely. Thank you!

August 22, 2025
Unprompted review
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Reply from Student Storage Box

Thanks for the positive feedback, we're so happy you had a good experience!

Rated 5 out of 5 stars

My go-to student storage service

This is my second time using Student Storage Box and I’ve been really happy both times. The process is simple, affordable compared to other options, and the team are very helpful. Would definitely recommend!

August 11, 2025
Unprompted review
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Reply from Student Storage Box

Thanks for the positive feedback, we're so happy you had a good experience!

Rated 5 out of 5 stars

Great Service and Helpful Staff

I had a really good experience using Student Storage Box. The whole process was straightforward, and everything went smoothly from start to finish. The workers were very helpful and made sure I understood how it all worked, which made the move much less stressful. My things were handled with care, and I felt confident they were in good hands. I’d definitely recommend them to other students who need reliable and friendly storage services.

June 26, 2025
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Reply from Student Storage Box

Thanks for the positive feedback, we're so happy you had a good experience!

Rated 5 out of 5 stars

Great service

I have used their service once. They moved my items from the UK to Austria quickly without any damage. The service is reasonably priced. They respond to all queries quickly.

October 28, 2024
Unprompted review
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Reply from Student Storage Box

Thanks for the positive feedback, we're happy you had a good experience!

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Rated 4 out of 5 stars

Nice storage

I have used it two times last year and last 2 years. I quite satisfied with the service but if you have allergy about your skin I suggest you to wear a face mask and hand gloves.

September 7, 2024
Unprompted review
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Reply from Student Storage Box

Thanks for the positive feedback, we're happy you had mostly good experience. We're concerned about the allergy you mentioned though. Was this to our free boxes? We'll reach out privately via email for more details.

Rated 5 out of 5 stars

Very recommendable

Very recommendable. The process was easy. I would love it more if the tracking was a bit easier.

May 29, 2025
Unprompted review
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Reply from Student Storage Box

Thanks for the positive feedback, we're happy you had a good experience!

Rated 5 out of 5 stars

Amazing!

I have used this service a few times now, both storage and just moving. I’ve always had a great experience with them and communication is great!

August 28, 2025
Unprompted review
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Reply from Student Storage Box

Thanks for the positive feedback, we're happy you had a good experience!

Rated 5 out of 5 stars

Excellent service

3rd time ive used SSB and once again excellent service, with my sons uni being in Belfast and us in England it was a really good service, well priced and reliable

July 25, 2025
Unprompted review
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Rated 5 out of 5 stars

Very happy

Why my review was deleted? Very good service for my son studying for his second master's degree. Happy to recommend this service.

January 9, 2025
Unprompted review
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Reply from Student Storage Box

Thanks for the positive review Johnny, we're glad you had a good experience!

Rated 5 out of 5 stars

First time

It was my first time using a storage service. Honestly I was worried whether it would be safe but I had a good overall experience. The collection and pickup were very smooth and quick. I didn’t know where I will be during return time, so it was good to have the option of providing a return address later.

December 5, 2024
Unprompted review
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Reply from Student Storage Box

Thanks for the positive feedback!

Rated 5 out of 5 stars

I was very satisfied with the overall…

I was very satisfied with the overall experience. Quick and easy, and the price is very reasonable. Had no problems ever and I have used them twice. I would trust them again to store my stuff over this summer too.

December 4, 2024
Unprompted review
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Reply from Student Storage Box

Thanks for the positive feedback!

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