STV Player Reviews 

601
TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 80 reviews, most reviewers were let down by their experience overall. Consumers frequently complained that the streaming application constantly buffers, freezes unexpectedly, and forces users to sit through endless advertisements repeatedly. People also mentioned severe navigation issues, poor interface layouts, and frustrating technical errors when trying to watch their favorite television programs. Reviewers expressed deep disappointment regarding the complete lack of effective support or willingness to resolve these ongoing streaming problems. The minority of people were satisfied, noting that the platform can occasionally work well and allows smooth viewing when properly operational. Some reviewers also pointed out that signing in can sometimes happen successfully before encountering widespread technical streaming failures across devices.

What people talk about most

Application

People report negative experiences with the app, describing it as an appalling and unreliable service.... See more

User experience

Consumers express deep frustration with the user experience, highlighting that the app continually lags,... See more

Website

Users describe widespread frustration and negative interactions with the website, frequently citing constant... See more

Service

Clients share negative opinions on service, describing it as the worst streaming platform available.... See more

Marketing

Reviewers mention negative feedback about marketing, noting that lots and lots of constant ads destroy the... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I'd give zero stars if I could. STV Player has to be the worst streaming service ever. Trying to watch World Cup live games - what a joke, endless adverts, control bar not working, keeps glitching a... See more

Rated 1 out of 5 stars

So have been watching a series 2 episodes per programme no problem until tried to watch 3rd series. Keeps say I need to check Internet connection etc absolutely nothing wrong with this I can watch o... See more

Rated 1 out of 5 stars

I'm done with this app. Every pause or rewind causes you to have to sit through adverts you've already been subjected to. I've no problem with ads generally, such as on Prime or other streamers where... See more

Rated 1 out of 5 stars

Basically agree with majority on these reviews... Absolute shambles of an app, streaming service..commercials play perfectly, programme one wants to watch buffers then stops then commercial plays agai... See more


Company details

  1. Television Station

Written by the company

All your favourite STV programmes, soaps and sport - live and on-demand. Plus all the latest breaking news, sport and weather.


Contact info

1.2

Bad

TrustScore 1 out of 5

601 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(601)

80 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible

Used to be so good loved it for brookside noticed maybe 6,7 weeks ago it had been updated with a new look since then disaster won't remember place on series or continue watching crashes with various bugs several times an episode.
Won't let me install the app on another TV by not letting me log in ,absolute waste of time ,given the dreadful reviews on this forum and the total lack of any response ,I can only assume at. Are fully aware of these issues but simply can't or won't fix them.

March 12, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

The WORST TV streaming service

I am so angry at having my time wasted by this awful service is. Why any advertiser would wish to use such an awful platform is completely beyond me. STV seems to think that it is acceptable to blast customers with so many adverts for us to then discover that the program being delivered is the program that was broadcast an hour ago,after three attempts I gave up and when to ITV. In the time that it has taken me to write this review it has crashed three times, why would anyone want watch programming on this platform when it is constantly interrupted? Being the good citizen I will be passing this review on to their advertisers. It's only fair that they know how few potential customers they are not reaching using this awful platform.

March 11, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible! Annoying to watch anything. It kept freezing after ads and every time it reloaded it would give me more ads.

March 10, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

This is totally unwatchable

This is totally unwatchable, disgraceful that they won’t sort it out , unbelievable in this day and age they can’t be bothered to address the issues , plays for 2 minutes at most then goes off , won’t even attempt to watch anymore !!!

February 15, 2024
Unprompted review
Rated 1 out of 5 stars

The latest little bug in STV player is…

Update: If you watch from a browser (Chrome only; everything else seems to be incompatible...) then yo can get to watch the end of the program.
Yea!

============

The latest little bug in STV player is to bring up the link to the next episode with a 10 second count down when there is still 6-10 minutes of the program to play.

There appears to be no way of stopping the countdown linking to the next episode... I think I've tried every combination.

Basically, if you can't watch STV live on their schedule then you can't watch it at all.

That is just not acceptable in this age of On-Demand programming.

February 12, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

USELESS

As so many others have said, the STV player is just a joke....totally and utterly useless. Worse still, they don't seem to care at all and have the worst viewer communications / relations ever. For a company that is supposedly standing proud as the only remaining independent ITV franchise left, it is doing all of its customers the greatest disservice. Never thought I'd hear myself say it but just give it up STV....let us be part of ITV....at least ITVX works flawlessly.

February 10, 2024
Unprompted review
Rated 1 out of 5 stars

Every big sport event shown on STV…

Every big sport event shown on STV player hangs, buffers and crashes without exception. I get this on no other streaming service and I have 1GB fibre and a very high spec setup. I always despair when events are shown and currently trying to watch the Superbowl but it has turned into a joke.

February 11, 2024
Unprompted review
Rated 1 out of 5 stars

Is this the worst streaming app in the…

Is this the worst streaming app in the world? Quite possibly. At the moment, I can ONLY watch adverts because the app gets stuck after them and doesn’t play any of the actual programmes. Why can’t you just let us watch all shows on ITVX instead of punishing us for being Scottish with this rubbish?

February 11, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Forced advertising is THE worst thing about this app

What a shambles 20 minutes to sign in when all I want is to catch up on something that failed to record due to the football being on! Once in forced to watch too many ads on live TV I can record then fast forward but not on this service! Who even watches/pays attention to advertisements these days? Just do away with them in this app, they are a blight on everyone’s lives and wasting my valuable time. Hate this service it is the worst kicks you out and picture quality is jumping, I have other streaming services that work to perfection so it is this rubbish app that is the problem, possibly due to the app trying to deal with all these damn advertising clips clogging up the internet!

February 9, 2024
Unprompted review
Rated 1 out of 5 stars

The app keeps stopping

The app keeps stopping. The screen goes blank and you have to start the whole process again. The program does continue from where you left off but it is so frustrating.

February 7, 2024
Unprompted review
Rated 1 out of 5 stars

This is truly awful

This is truly awful. Trying to watch the 6 Nations and the site is flaky at best. It ruins the experience with the constant buffering and/or loss of definition during the games. During the Ireland/France game, every time it went to ads the app even stopped working (not sure your advertisers would be best pleased with that). With reliable super fast fibre broadband I can’t blame it on the connection. The only reason I use it is I can’t use the ITV Player because of where I live. Sort yourselves out STV!

February 2, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

utter garbage

utter garbage , seems some kind of punishment for living in scotland , sound quality hopeless also

January 29, 2024
Unprompted review
Rated 1 out of 5 stars

What is the point?

What is the point ? We are in the year 2024, and stv player has got to be the worst streaming service ever. Constant buffering, continual ads, and when you do manage on the odd occasion, to get the program back again, it starts way back at the beginning, so you have to rewatch to where you were. How on earth is this streaming service still being advertised? Either get the app fixed or just end it, absolutely pointless.

January 29, 2024
Unprompted review
Rated 1 out of 5 stars

This is an appalling streaming app

This is an appalling streaming app. Constantly freezing/ buffering/ skipping. No comparison to all the other streaming apps I use - no idea why it’s so useless. I have only persisted with it so far due to being unable to watch ITV1 on ITVX as am in Scotland but am now giving up, and will just find something else to watch on a decent app.

January 26, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look