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Hot Tubs, Hot Tub, Spa - Established in 1979, Sundance Spas has been recognized internationally with more awards and honors than any other portable hot tub company.
My Sundance spa was the worst purchase I have ever made. I probably used the spa 15 times the first two years I owned it. Both pumps and the lights have gone out. The front spa casing is warping and the spa cover is crumbling. The only thing worse than this product is Sundance’s customer service. Do yourself a favor and don’t purchase a Sundance product.
I will never buy a Sundance spa again!!
Multiple warranty calls with motors sensors, plastic issues repair issue etc. Poor quality. That says alot because I rarely leave a review for anything. IF YOU WANT A QUALITY SPA I WOULD CHECK INTO Bullfrog or Jacuzzi.
Sundance spas brushed off with a 1-1/2 year old spa with 2 speed pump failed. They told us dealer that sold us spa did so with no warranty! Then they refer us to a repair place that is owned by very same people that owner place that sold us the spa, Big Sky spas that went out of business, now these two individuals started a company called Tub Tenders and also they were the ones told me no warranty and this guy cried about how the company he had worked for went out of business. What a joke. Stay far away from Sundance spas as they do not honor their products or warranties.
Ordered the Peyton spa from Limoges, France which was delivered when requested after some initial preparation work. We didn’t need it commissioned immediately because the abri was yet to be built. At all times the Sundance team were flexible and responsive to our requirements. The delivery team and the commissioning team were professional and thorough. Frederique, our contact, was there during the commissioning to explain in detail regarding treatment and usage. After a year Frederique was in touch to check all was ok – I mentioned that a couple of the leds were limited to two colours but that it really wasn’t a problem, however, she insisted that it was under guarantee and they should be repaired at no charge. I have no hesitation in awarding 5 stars to a professional operation and an outstanding product.
After eight year with my Sundance Altamar 850, still suffering with bad service and high prices.
Have now found some very nice poolguys on EBay, delivering qualified diagnostic, service and support making it possible to order original parts directly on EBay at much lower prices than the official nordic pricelevel.
Two years ago we needed a new cover
DK: DKK 10.000,-
SE: SEK 8.000,-
USA: USD 595,-
Shippping from USA 450USD
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