Seen a pair of sunglasses in John Lewis for £136, unfortunately they didn't have a pair other on display for sale. The display set were dirty and the arm was scratched. Took the manufacturer code look... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
These guys are so helpful. I spoke to them before ordering to check that I had the correct product - English speaking person actually picked up the phone, no automated messages or overseas call centr... See more
Excellent service and great communication via email from Ashley. Nothing too much trouble as my Maui Jim “Sandy Beach” I wanted was specifically for Asian Fit!!! Next day delivery with perfect pa... See more
I knew the sunglasses I wanted as have had the same Maui Jim ones for years now and unfortunately had just broken my last pair. Looking online yesterday, Sunglasses Direct had an easy to bro... See more
Company details
Contact info
5 Kings Walk, NG1 2AE, Nottingham
- 0115 958 9820
- info@sunglasses-direct.co.uk
- www.sunglasses-direct.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt delivery and order…
Prompt delivery and order acknowledgment.
Is this the worlds worst company???
Is this the worlds worst company???
After ordering had nothing but bad service. Glasses never arrived and sunglasses direct are t that willing to help.
Stay away from this company..!
Dan
I recived empty case without sunglasses…
I recived empty case without sunglasses inside I have ordered and paid for and there is nothing I can do about it. Just lost my money so be aware!
Top Marks
Maui Jim's at a very competitive price. Very fast delivery. Well packaged. I am entirely satisfied. Bookmarked for next time.
There are a loads of companies with various permutations of sunglasses in their name and some of them look a bit sketchy. Sunglasses-Direct.co.uk is legit and the products are genuine.
Sunglasses Direct made me happy
Excellent service and great communication via email from Ashley. Nothing too much trouble as my Maui Jim “Sandy Beach” I wanted was specifically for Asian Fit!!!
Next day delivery with perfect packaging. So, I’ll use my “HO'OKIPA“ for driving and “SANDY BEACH“ for running.
Excellent service
Excellent service, needed my Ray Bans repairing, emailed them and got a reply straight away, they ordered the part in and it was there a couple of days later, very reasonably priced and fitted it for free, would definitely recommend.
Excellent
Excellent products and service. Received a telephone call to discuss options and glasses received the next day.
Ray Ban aviators
Delighted with product. Delivery first class and item well packaged.
Would recommend and would
Use again.
Amazing service
I was really skeptical of ordering but did so mainly based on the great reviews I read so I thought I would pop in a review! The price point was great, and I received my package a few days later - very happy with the service and would order from Sunglasses direct again!
Saved over £40
Seen a pair of sunglasses in John Lewis for £136, unfortunately they didn't have a pair other on display for sale. The display set were dirty and the arm was scratched. Took the manufacturer code looked online and found this site... Couldn't believe the difference in price £96 on sunglasses direct. Saved myself £40 and had the benefit of having a pair that hadn't been tried on by anyone else! Definitely be back! Delivery took 10 days but never less as soon as dispatched they were there the next day!
Ray Bans (Cockpit 3362) - Perfect, genuine and fantastic price!
Really lovely sunglasses, quick delivery and delivered securely packaged. The price was very competitive compared to other online salers and high street stores, especially for genuine Ray Bans. Would highly recommend to anyone and will make another purchase again soon!
A credit to Internet shopping ***
Couldn't have been happier with my sunglasses, very competitive prices and speedy service. Received email acknowledging my order stating delivery between 7-10 working days, they arrived, perfect and well packaged, by day 5!
Very happy with the service
Things can always go wrong, but it's great to have someone available to talk to, and a company so obviously concerned with customer service.
Ordered over Christmas, sadly out of stock and their supplier couldn't restock until the New Year ... was refunded the "special delivery" costs I'd paid for Next Day Delivery, and kept informed throughout.
Sunglasses arrived as expected, except they were still delivered "Special Delivery".
Very pleasant to do business with, and will be back to order again shortly.
Thanks
good service
very good service from start to finish, was a little delay on colour option I reque'sted but was kept upto date with info and came within a short time.
definitely use again.
Fast delivery
The delivery states 48 working hours, I ordered at lunchtime and it came the next day. And on a Saturday! Very impressed
Slow delivery, iffy customer service but pleased with product
Delivery of my sunglasses took almost two weeks which suggests they didn't actually have them in stock When I placed the order. When I called a few minutes before their advertised closing time to find out when they would be delivere the call was rejected and when I called back the overnight recorded message was on with no option to leave a message. It seemed like someone was trying to get away a bit early! They did however turn up the next day but I never got a despatch notification. However once I finally got my sunglasses I was very pleased with them and both the product and the packaging were first class.
Ray Ban sunglasses
Very professional & fast service.
Product as described.
My son was very pleased with his new sunglasses.
I will definitely use again
Thankyou
Sunglasses order
Arrived quickly and securely thank you - delighted with them - much cheaper than in the shops!
Very impressed
This is the second time I've used your company...great product, fantastic service and price. Thank you
Excellent prices and even better service
Ordered on Sunday and received a call Monday advising out of stock and offering alternatives. Disappointed sure, but the alternatives offered were genuinely very close matches. Selected a pair and these were delivered with a tracking reference on the Thursday.
Glasses look superb!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








