Sunglasses-Direct LtdReviews 

301
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Seen a pair of sunglasses in John Lewis for £136, unfortunately they didn't have a pair other on display for sale. The display set were dirty and the arm was scratched. Took the manufacturer code look... See more

Rated 5 out of 5 stars

These guys are so helpful. I spoke to them before ordering to check that I had the correct product - English speaking person actually picked up the phone, no automated messages or overseas call centr... See more

Rated 5 out of 5 stars

Excellent service and great communication via email from Ashley. Nothing too much trouble as my Maui Jim “Sandy Beach” I wanted was specifically for Asian Fit!!! Next day delivery with perfect pa... See more

Rated 5 out of 5 stars

I knew the sunglasses I wanted as have had the same Maui Jim ones for years now and unfortunately had just broken my last pair. Looking online yesterday, Sunglasses Direct had an easy to bro... See more

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4.6

Excellent

TrustScore 4.5 out of 5

301 reviews

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4.6

All reviews

(301)

1 review in the last 12 months

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Rated 1 out of 5 stars

Is this the worlds worst company???

Is this the worlds worst company???
After ordering had nothing but bad service. Glasses never arrived and sunglasses direct are t that willing to help.
Stay away from this company..!
Dan

October 13, 2023
Unprompted review
Rated 5 out of 5 stars

Top Marks

Maui Jim's at a very competitive price. Very fast delivery. Well packaged. I am entirely satisfied. Bookmarked for next time.

There are a loads of companies with various permutations of sunglasses in their name and some of them look a bit sketchy. Sunglasses-Direct.co.uk is legit and the products are genuine.

April 4, 2022
Unprompted review
Rated 5 out of 5 stars

Sunglasses Direct made me happy

Excellent service and great communication via email from Ashley. Nothing too much trouble as my Maui Jim “Sandy Beach” I wanted was specifically for Asian Fit!!!

Next day delivery with perfect packaging. So, I’ll use my “HO'OKIPA“ for driving and “SANDY BEACH“ for running.

July 24, 2020
Unprompted review
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Rated 5 out of 5 stars

Excellent service

Excellent service, needed my Ray Bans repairing, emailed them and got a reply straight away, they ordered the part in and it was there a couple of days later, very reasonably priced and fitted it for free, would definitely recommend.

July 17, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent products and service. Received a telephone call to discuss options and glasses received the next day.

May 20, 2016
Unprompted review
Rated 5 out of 5 stars

Amazing service

I was really skeptical of ordering but did so mainly based on the great reviews I read so I thought I would pop in a review! The price point was great, and I received my package a few days later - very happy with the service and would order from Sunglasses direct again!

May 5, 2016
Unprompted review
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Rated 5 out of 5 stars

Saved over £40

Seen a pair of sunglasses in John Lewis for £136, unfortunately they didn't have a pair other on display for sale. The display set were dirty and the arm was scratched. Took the manufacturer code looked online and found this site... Couldn't believe the difference in price £96 on sunglasses direct. Saved myself £40 and had the benefit of having a pair that hadn't been tried on by anyone else! Definitely be back! Delivery took 10 days but never less as soon as dispatched they were there the next day!

May 3, 2016
Unprompted review
Rated 5 out of 5 stars

A credit to Internet shopping ***

Couldn't have been happier with my sunglasses, very competitive prices and speedy service. Received email acknowledging my order stating delivery between 7-10 working days, they arrived, perfect and well packaged, by day 5!

March 31, 2016
Unprompted review
Rated 5 out of 5 stars

Very happy with the service

Things can always go wrong, but it's great to have someone available to talk to, and a company so obviously concerned with customer service.

Ordered over Christmas, sadly out of stock and their supplier couldn't restock until the New Year ... was refunded the "special delivery" costs I'd paid for Next Day Delivery, and kept informed throughout.

Sunglasses arrived as expected, except they were still delivered "Special Delivery".

Very pleasant to do business with, and will be back to order again shortly.

Thanks

January 13, 2016
Unprompted review
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Rated 5 out of 5 stars

good service

very good service from start to finish, was a little delay on colour option I reque'sted but was kept upto date with info and came within a short time.
definitely use again.

December 14, 2015
Unprompted review
Rated 4 out of 5 stars

Fast delivery

The delivery states 48 working hours, I ordered at lunchtime and it came the next day. And on a Saturday! Very impressed

November 20, 2015
Unprompted review
Rated 3 out of 5 stars

Slow delivery, iffy customer service but pleased with product

Delivery of my sunglasses took almost two weeks which suggests they didn't actually have them in stock When I placed the order. When I called a few minutes before their advertised closing time to find out when they would be delivere the call was rejected and when I called back the overnight recorded message was on with no option to leave a message. It seemed like someone was trying to get away a bit early! They did however turn up the next day but I never got a despatch notification. However once I finally got my sunglasses I was very pleased with them and both the product and the packaging were first class.

November 19, 2015
Unprompted review
Rated 5 out of 5 stars

Ray Ban sunglasses

Very professional & fast service.
Product as described.
My son was very pleased with his new sunglasses.
I will definitely use again
Thankyou

October 25, 2015
Unprompted review
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Rated 5 out of 5 stars

Very impressed

This is the second time I've used your company...great product, fantastic service and price. Thank you

October 19, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent prices and even better service

Ordered on Sunday and received a call Monday advising out of stock and offering alternatives. Disappointed sure, but the alternatives offered were genuinely very close matches. Selected a pair and these were delivered with a tracking reference on the Thursday.
Glasses look superb!

October 9, 2015
Unprompted review

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