They sent the wrong glasses, asked for a picture, I sent it right away and nothing. Its been over a month. Buyer beware..this company is no good. Totally dissatisfied.
Sunglasses Online
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After ordering 3 times from them. I received a wrong pair of sunglass at the beginning of July and it since then that I am waiting my right pair!!! I sent a lot of emails to them and they are always s... See more
ALWAYS SPAMING MY INBOX!!!!!! annoying as fu****
Placed order online, but the glasses that arrived were not the exact Oakley Twenty model I expected. Spoke with company who agreed that artwork was out of date and would be refreshed. Overall very goo... See more
Company details
About Sunglasses Online
Information provided by various external sources
- Sunglasses Online is the online outlet of an independent, family run optician practice in Hemel Hempstead, a family business that has been trading as a registered independent optician on the UK high street since 1983.
- Our friendly and knowledgable staff are just a phone call away, and they are more than happy to help with any questions you have about any of our products or our prescription service.
- We stock the most popular designer glasses and sunglasses including Ray-Ban and Oakley.
- All eyewear orders are dispatched using Royal Mail's signed-for and tracked services, ensuring a fast and hassle-free delivery.
Contact info
52 Marlowes Centre, HP1 1DX, Hemel Hempstead
- 01442 211477
- contactus@sunglasses-on-line.co.uk
- www.sunglasses-on-line.co.uk
Brill service and product
I recently ordered a pair of prescription ray ban glasses. Great cost and product and arrived swiftly. I would recommend using this company for reliability and cost.
Great service quaranteed
I´ve got great service every time I've ordered products from Sunglasses Online Store. Great products and really fast delivery also abroad.
Excellent service
Excellent and efficient service. Product as described on website
Always efficient
Bought from Sunglasses Online three of four times, they always despatch very quickly, and on the one occasion I returned an item this was dealt with quickly and efficiently. Wouldn't hesitate to recommend.
Top class service, brilliant value, great ray bans !!!!!
Top class service, brilliant value, great ray bans !!!!!
Literally half the price it would have been on the Isle of Man
The optician. Checked with me about my optical prescription before ordering them
Very thorough,
Many thanks again,
Don't hesitate to buy !!!
Great Service
Very happy and would recommend shopping here again. I've already recommended to friends and colleagues. Thanks
For your eyes only !
Trepidation ordering online, turned into no issue and I have to say the Oakley prescription sunglasses are just what I ordered and delivered within a week of ordering, thank you.
Exactly what I was after and at a very competitive price
I was looking for a pair of prescription sunglasses at a reasonable price. I found exactly what I wanted and customised them as appropriate. Glasses were delivered when they said they were going to be. Excellent service.
now iam looking good!!!!!
Great site great choice fast delivery...would definitely by in the future as iam wanting some myself...grt savings too would highly recommend. ..
Hassle-free
Speedy dispatch and delivery,
Genuine item, very stylish sunglasses, Good service as it should be!
Prescription lens Ray Bans
Brilliant service excellent product and competitive price.
Very Trustworthy and Nice Optician
Bought a Silhouette glasses frame, the owner had been very helpful and nice.
Efficient, speedy service with good quality product.
Arrived quickly and as described on website.
Great service, super prices, very quick turnaround of order.
sent in order after looking at website and was ultimately impressed by fast hassle free order process and despatch. The website is good and easy to navigate to what you need. I bought a pair of Oakley prescription reactolite glasses and the price was very competitive. I highly recommend sunglasses online
Fast and good value
Good, clear website with very competitive prices and prompt delivery. Recommended.
perfect service. Completely satisfied
Slightly nervous about buying perscription sunglasses from the internet. I decided the £60 difference between highstreet optician was worth taking the plunge. I shouldn't have worried. The glasses are perfect. Excellent service would fully recommend to anyone.
Service cannot be faulted
Both aspects of this purchase were excellent. The service from Sunglasses Online was first class - east to order, dispatched and arrived in timescales stated and at the best price I could find. The actual product (prescription sunglasses) are also excellent. I cannot recommend highly enough to anyone thinking about buying a pair. Well worth the relatively expensive outlay.
Excellent Service + Genuine Product
I ordered Oakley ‘Holbrook’ Prescription sunglasses with Black Iridium Polarised lenses.
The order was delivered within 2 weeks and was exactly as I expected.
I would recommend Sunglasses Online to anyone, I would like to order another pair ‘RayBans', if only I could some extra discount!!!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





