Sunglasses Online 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

They sent the wrong glasses, asked for a picture, I sent it right away and nothing. Its been over a month. Buyer beware..this company is no good. Totally dissatisfied.

Rated 1 out of 5 stars

After ordering 3 times from them. I received a wrong pair of sunglass at the beginning of July and it since then that I am waiting my right pair!!! I sent a lot of emails to them and they are always s... See more

Rated 4 out of 5 stars

Placed order online, but the glasses that arrived were not the exact Oakley Twenty model I expected. Spoke with company who agreed that artwork was out of date and would be refreshed. Overall very goo... See more

Company details

  1. Health & Medical

About Sunglasses Online

Information provided by various external sources

  • Sunglasses Online is the online outlet of an independent, family run optician practice in Hemel Hempstead, a family business that has been trading as a registered independent optician on the UK high street since 1983.
  • Our friendly and knowledgable staff are just a phone call away, and they are more than happy to help with any questions you have about any of our products or our prescription service.
  • We stock the most popular designer glasses and sunglasses including Ray-Ban and Oakley.
  • All eyewear orders are dispatched using Royal Mail's signed-for and tracked services, ensuring a fast and hassle-free delivery.

Contact info

All reviews

(460)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Great price, great service!

Sunglasses delivered well packaged and as described. With the 5% first time customer discount, saved £40 on best price from other on-line retailers. Would definitely use again.

June 15, 2014
Unprompted review
Rated 5 out of 5 stars

Brilliant!

After trawling the internet and reading god knows how many reviews I finally took the plunge and ordered the sunglasses I had been looking for for ages - polarised Oakley C-wires - on Tuesday May 27th. I was a little worried when I saw a message on the website saying no orders would be despatched until Friday 30th May due to annual leave. Shouldn't have stressed myself - an e-mail came on the afternoon of Friday 30th saying the glasses had been despatched and they arrived next morning at around 11 am. Absolutely brilliant - both the service and the glasses themselves were the genuine article. Saved myself about £45 on the high street price too.

Eliot.
Sunderland.

June 9, 2014
Unprompted review
Rated 5 out of 5 stars

Very good

Well designed website, good products and reasonable prices. Would be using again if I didnt already have a pair of sunglasses now.

June 5, 2014
Unprompted review
Advertisement
Rated 5 out of 5 stars

Competitive price and speedy service

One of the best prices for the glasses I was after that I found on the internet. Disappointed that a hard case was extra but then I suspect this is common with designer glasses. Clear instructions should I need to return the glasses. Would be happy to use this company again.

June 1, 2014
Unprompted review
Sunglasses Online logo

Reply from Sunglasses Online

Hi
Sorry, but Oakley only include a microfibre bag as standard with this model. This is the same for most of their sunglasses. The cases cost us £10, so you can imagine that including one would dent our margins somewhat!
Kind Regards
Ian
Sunglasses Online.

Rated 5 out of 5 stars

Excellent product, fast delivery

The selection of sunglasses is second to non, the prices are fantastic the cheapest I have found online. Quick and easy to navigate website with easy order and payment method. The delivery and feedback from the company is very good knowing exactly when my order would arrive. Have already recommended to friends

May 29, 2014
Unprompted review
Advertisement
Rated 5 out of 5 stars

Perfect fast delivery thank you

Sunglasses I bought were the best price I could find and they were delivered very quickly, excellent service and would recommend them to anyone!

May 26, 2014
Unprompted review
Rated 5 out of 5 stars

Friendly and fast service

I was looking for prescription sunglasses with the reflective coloured lenses since my friends who don't wear glasses buy them from shops and I can never have any because I need a prescription pair. Sunglasses Online kept coming up on the searches so I decided to go with them. At first I couldn't buy the sunglasses because my prescription needed to be tweaked so it didn't go over -5 but the friendly staff at Sunglasses Online explained that to me and I got my prescription modded and then I bought the pair I wanted. I was contacted by another member of staff who wanted an extra detail about the prescription I hadn't included, but the email was friendly and the service has been very good. They let me know when the glasses had been shipped and I received them the next day, they are perfect! I would definitely recommend Sunglasses Online, mostly because they are one of the only places on the net that has the ability to customise the glasses with any frame type/lense colour and have a good variety and that's great, it really enables you to get a unique pair of glasses.

May 24, 2014
Unprompted review
Advertisement
Rated 5 out of 5 stars

Remarkable RayBans

Bought these after seeing a friends and loved the half rim design,they are lightweight,fit great and look fantastic even on a 56 year old nannie,really pleased with delivery service too,and an added bonus the best price on the internet,even better than duty free at the airport (which is where my friend bought hers)

May 23, 2014
Unprompted review
Rated 5 out of 5 stars

My sunglasses are absolutely fantastic, exceeded my expectations tenfold.

I was nervous as I have never bought glasses online, would the prescription be right, are they cheap imitations after all they are half the price of high street shops.
I need not have worried. They are the best known brand of sunglasses in the world and they are perfect, quality through and through. The lenses are spot on for the prescription and I am so pleased. I cannot recommend this store highly enough. It will take 8-10 days to get a premium product through but it is well worth the wait.

May 23, 2014
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look