They sent the wrong glasses, asked for a picture, I sent it right away and nothing. Its been over a month. Buyer beware..this company is no good. Totally dissatisfied.
Sunglasses Online
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After ordering 3 times from them. I received a wrong pair of sunglass at the beginning of July and it since then that I am waiting my right pair!!! I sent a lot of emails to them and they are always s... See more
ALWAYS SPAMING MY INBOX!!!!!! annoying as fu****
Placed order online, but the glasses that arrived were not the exact Oakley Twenty model I expected. Spoke with company who agreed that artwork was out of date and would be refreshed. Overall very goo... See more
Company details
About Sunglasses Online
Information provided by various external sources
- Sunglasses Online is the online outlet of an independent, family run optician practice in Hemel Hempstead, a family business that has been trading as a registered independent optician on the UK high street since 1983.
- Our friendly and knowledgable staff are just a phone call away, and they are more than happy to help with any questions you have about any of our products or our prescription service.
- We stock the most popular designer glasses and sunglasses including Ray-Ban and Oakley.
- All eyewear orders are dispatched using Royal Mail's signed-for and tracked services, ensuring a fast and hassle-free delivery.
Contact info
52 Marlowes Centre, HP1 1DX, Hemel Hempstead
- 01442 211477
- contactus@sunglasses-on-line.co.uk
- www.sunglasses-on-line.co.uk
Good stuff, nice man
Got my glasses this morning, perfect. I rang up a few weeks prior to ordering to check about returns, and the man I spoke to was friendly and helpful, so that was enough to get me to order from here rather than elsewhere.
Plus, excellent glasses and a good price, so I'll be back when my eyes get worse
DL
wonderful experience
Came across this site by chance, but absolutely regretted not earlier. So competitively priced and superb service. Highly recommended!!
very good price
the website was at pege 4 on google so it took me a lot of time to find.

Reply from Sunglasses Online
Excellent service! Full marks!
I needed prescription sunglasses in a hurry! I got exactly that! I rang the contact number to ask for advice on lense colours, and the lady was lovely! She told me the usual turn around time for prescriptions and said obviously there were no absolute guarantees re delivery times but that she felt confident I would receive them in time for my holiday. I simply put the details onto the website and I had the glasses I think it was 4 days later! Much sooner than expected! Brilliant!
Excellent friendly advice, good prices and prompt delivery , a quality company.
I had a number of concerns over buying particular sunglasses and having them fitted with presciption lenses. Sunglases Online had a useful website with a wide range of products together with their contact details. Advice was provided quickly by email in response to several questions.
Once ordered the glasses arrived, well protected by the packaging, within 24 hrs.
Professional and thorough service
Genuine product supplied at a competitive rate, coupled with attention to detail on the quality of fitting of my prescription requirement. Highly recommended.
Excellent, speedy service at great price
Ordered Oakleys at 4.40 pm one day and they arrived the next with my normal post at 1pm. Good product at a very good discount, cheapest I could find on web. I would not hesitate to recommend to anyone - well done!
sunny side up
I am really excited with my sunglasses. Carbon fibre and polarised, what could be more perfect and the speed they arrived - amazing, they were here almost by return. Than
Great product at a fantastic price
Excellent service in all ways
I have recommended this company to a friend who is also ordering some glasses.
What service
Fantastic service ordered pit bull sunglasses at 3.55pm and they were in my garage when I came home from work at 1 pm. Exactly what I wanted.
Great price and service
Really good price.
Prompt service - arrived quickly
Would use again
Excellent service and product. 100% recommended.
Quick efficient service.
Efficient service, kept informed of order progress regularly by e-mail; Happy to shop here again.
Great prices and very fast delivery
This is the second time I have bought from sunglasses-on-line and it's now the first place I look. Delivery is excellent and I have never had cause to return any purchase.
Excellent, most helpful and considerate.
I wanted to take advantage of their special offer but they did not have the glasses I required. However the company was good enough to source the sunglasses and give me a more competitive price
Sally
Great price, quality product, rapid delivery!
Searching for genuine Oakley glasses online at a good price brings up plenty of sites that look dubious. I got the best price from these guys and rapid delivery and you can't say more than that! Simples
fantastic product. fantastic service.
Product is true to likeness on website. Competitive prices and a wide chioce of products avaliable. Arrived on time and intact. Thank you.
Brilliant service!!
Speedy delivery, quality product, exactly as described and cheaper than retail stores.
Excellent service. Very prompt. Highly recommended.
Best price and delivery time superb. No problem in recommending them at all.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.




