They sent the wrong glasses, asked for a picture, I sent it right away and nothing. Its been over a month. Buyer beware..this company is no good. Totally dissatisfied.
Sunglasses Online
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See what reviewers are saying
After ordering 3 times from them. I received a wrong pair of sunglass at the beginning of July and it since then that I am waiting my right pair!!! I sent a lot of emails to them and they are always s... See more
ALWAYS SPAMING MY INBOX!!!!!! annoying as fu****
Placed order online, but the glasses that arrived were not the exact Oakley Twenty model I expected. Spoke with company who agreed that artwork was out of date and would be refreshed. Overall very goo... See more
Company details
About Sunglasses Online
Information provided by various external sources
- Sunglasses Online is the online outlet of an independent, family run optician practice in Hemel Hempstead, a family business that has been trading as a registered independent optician on the UK high street since 1983.
- Our friendly and knowledgable staff are just a phone call away, and they are more than happy to help with any questions you have about any of our products or our prescription service.
- We stock the most popular designer glasses and sunglasses including Ray-Ban and Oakley.
- All eyewear orders are dispatched using Royal Mail's signed-for and tracked services, ensuring a fast and hassle-free delivery.
Contact info
52 Marlowes Centre, HP1 1DX, Hemel Hempstead
- 01442 211477
- contactus@sunglasses-on-line.co.uk
- www.sunglasses-on-line.co.uk
Great stylish sunglasses
Ray Ban sunglasses stylish and a timeless fashion accessory. Will keep looking on the website for a pair for my wife.
Could not be happier
My prescription Oakleys from Sunglasses Online were not only the cheapest I could find online, they arrived quickly and with great communication from customer services along the way.
I won't be buying any glasses from anywhere else for a while!
Quick service, great discount and superb price
I was nervous about using an online service particularly when offering a major discount for such a costly item. But all went very smooothly and the Oakleys prescriotion lenses are excellent
Awesome
The glasses were as advertised and super fast delivery. Thanks.
Cheapest prices for genuine products & brilliant customer service
Used them twice and can't fault. Items arrived really quickly and they offer 12 months returns. Prices can't be beaten.
Oakley Whiskers
Bought the Oakley whiskers after looking for a replacement pair of sunglasses for a good years. Saw a pair on my travels in the US and immediately wanted a pair.
The delivery was prompt and I found this site to be the cheapest. They offer a return providing you don't break off the plastic loop which is an added bonus as most retails I have found don't offer a refund or return at all for sunglasses.
Excellent service
Well satisfied with the prompt service and delivery
Perfect in every way
Ordered a pair of Oakley sunglasses at excellent price. Excellent communication by email, delivered securely next day in good packaging - authentic Oakleys in a box with guarantee and soft bag. Decided to return as they were a bit too big for my face. Trouble free, smooth return, again with excellent communication and immediate refund. Will not hesitate to order again.
Superb service. Arrived within one day.
Ordered on a Thursday night a pair of oakley sunglasses and they arrived on Saturday morning. Was really happy with the service provided and would highly recommend.
Thought the site was a scam when I saw the price! It isn't!
Bought a pair of Oakley fast jackets, they were so cheap, that I thought it must be a scam website! Then they turned up the next day, absolutely perfect! Genuine site, genuine bargain!!
Excellent service!
Competitive price, received the next day, securely packaged. Top marks, I recommend.
great service
fantastic price fantastic service...cant fault! genuine item!
Brill!!
Ordered a pair of Oakleys £40 cheaper than anywhere else online, arrived in good
time & as discribed. Would definatley recomend this store & will be using again.
Prompt efficient service
No simple, very quick, no complaints.
The sunglasses arrived the next day in perfect condition.
Great customer service, great price, fast delivery=happy customer
No complaints, professional service and best price I could find for Ray Bans.
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