Sunglasses UK Reviews 771

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and high quality of the products, particularly noting the successful repairs of various sunglasses brands, often making them look brand new. Many appreciate the helpful and professional communication, with some mentioning personalized assistance in choosing the correct product or finding solutions for discontinued parts. However, some customers experienced issues with delivery, citing slow shipping times, lost parcels, or delays in receiving their orders. A few people also mentioned receiving incorrect items, such as a different color than ordered, or parts that didn't fit as expected.

What people talk about most

Product

Customers consistently note positive experiences with product quality and availability. Many reviewers praise... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent and outstanding customer... See more

Quality

Consumers find quality to be positive, with many reviewers praising the excellent quality of products... See more

Delivery service

Customers had ambiguous experiences with delivery services. While some reviewers praised quick and free... See more

Order

Users describe ambiguous interactions with order. Many customers report not receiving their orders, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant service, quick turnaround once I had realised that I didn't include an order number in with my glasses. Really nice repair of lenses - which I were smashed when my beloved RayBans fell un... See more

Rated 5 out of 5 stars

When I accidentally broke my vintage Ray Bans I thought they were done, then I found Sunglasses UK. Sent them off for what was a very reasonably priced repair. Received them back good as new with g... See more

Rated 5 out of 5 stars

I haven’t received my order at first , i tried to get in touch with your customer support, it didn’t respond as well But soon after ben reached out and explained that the parcel was lost by delive... See more

Rated 5 out of 5 stars

Needed my Oakley Juliet nose bridge repairing. Contacted Ben who was very helpful and as I don't live too far from his shop, he accommodated for me to drop off and collect after an hour. Also purchase... See more


Company details

  1. Sunglasses Store
  2. Optician

Written by the company

Welcome to Sunglasses UK, where we stand as a beacon of quality and sustainability in eyewear repair. Our mission is simple yet profound: to revive your cherished Ray-Bans and Oakley sunglasses to their former glory, ensuring they endure the test of time with style and resilience. At Sunglasses UK, we believe in the power of repair, not just as a means to mend but as a statement of commitment to our planet. Our world is filled with disposable commodities, and we advocate for a paradigm shift towards sustainability. Repairing your sunglasses is our way of contributing to the noble cause of environmental conservation, one pair of sunglasses at a time. We take immense pride in the authenticity and integrity of our service. When you entrust us with your beloved sunglasses, rest assured that we utilise only genuine parts sourced directly from the manufacturers. This ensures that every repair is not just a fix but a restoration to the original standards of excellence. Our commitment to sustainability extends to the very ethos of Sunglasses UK. Through repair, recycling, and upcycling, we breathe new life into older sunglasses, infusing them with renewed purpose and vitality. By choosing repair over replacement, you contribute to the noble cause of environmental conservation. Backed by years of experience and unparalleled expertise, our team of skilled technicians possesses the proficiency to handle even the most intricate repair challenges. From minor adjustments to intricate refurbishments, we approach each task with precision, care, and a deep-seated passion for craftsmanship. When you choose Sunglasses UK, you choose more than just a repair service; you choose a commitment to excellence, sustainability, and customer satisfaction. Our dedication to quality craftsmanship, genuine parts, and environmental responsibility ensures that your sunglasses endure and thrive amidst the changing seasons and fleeting trends. Join us in our journey towards a greener, more sustainable future—one repair at a time. Together, let us redefine the narrative of eyewear, transforming old into new and embracing the timeless allure of restoration and renewal.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

771 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Saved My Damaged Sunglasses

Super efficient and did an excellent job restoring my damaged sunglasses. I was very happy with the whole process. Great job for a very reasonable price. Highly recommend!

February 5, 2026
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Rated 5 out of 5 stars

Job well done

Job well done, love the frames so new lens's were needed but rat ban doesn’t make them any more so they had a pair made for me, well done and thank you

January 27, 2026
Rated 5 out of 5 stars

Oakley sunglasses complete overhaul and new lenses

I found the company very helpful before I decided to send my Oakley sunglasses for a complete overhaul and lenses changed
There was some issues with the quality of the lenses so Ben did not send my glasses back until the quality issues had been sorted
When I got my glasses back I was very happy with the repairs and the new lenses are great would recommend them all day
Thank you so much

January 23, 2026
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Rated 5 out of 5 stars

good service

good follow up service and prompt reply for enquiries.
I would recommend to my friends and family, if any.

January 2, 2026
Rated 5 out of 5 stars

Professional, Courteous and Speedy

The item was in stock and I received notification quite quickly that it was dispatched and on its way. However, the item was the incorrect one, and I contacted Sunglasses UK to let them know. I received a response on the same day to apologise and let me know the appropriate item was dispatched and on its way. It arrived as promised.
Thank you for the professional, courteous and speedy service.

January 2, 2026
Rated 5 out of 5 stars

Details of item

Details of item, if it wasn't for the description, I wouldn't even realise that there was two different types/size of what i wanted.

December 30, 2025
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Rated 5 out of 5 stars

Extremely Happy!!!

After a lot of searching we finally found the Ray Ban parts we needed at Sunglasses Uk. They were delivered safely on time and we’re extremely happy!!!!

December 30, 2025
Rated 5 out of 5 stars

Excellent service

Excellent service, cannot praise them enough! Other optitions said glasses were unrepairable but these guys proved them all wrong! Will definitely contact them again if I need to.

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I accidentally stepped on my four day old new Rayban sunglasses and Ben has managed to mend them like new. Beyond grateful, excellent service Highly recommend!!

December 12, 2025
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Rated 5 out of 5 stars

First class

Great new lenses brought back my ray bans to look brand new service great.
Just remember the time it takes to get them from Italy
Easy to fix your self see YouTube

November 7, 2025

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