Sunglasses UK Reviews 771

It was great to get the part for the Ray Ban's though the part has only one clip not two which makes it difficult to attach to the nose piece. Thanks

Very good service, would use again

Quick delivery

Even though it took a while for my replacement Rayban lenses to arrive from the suppliers Ben supplied temporary lenses in the meantime which he kindly said I could keep once Rayban lenses arrived. Courteous, helpful service.

Brilliant service, quick turnaround once I had realised that I didn't include an order number in with my glasses.
Really nice repair of lenses - which I were smashed when my beloved RayBans fell under my sons 360 car seat.

First order with best impressions of company.Items received as advertised in a protected package.Recommended seller.

Pretty good repair but still glue around hinge.

I haven’t received my order at first , i tried to get in touch with your customer support, it didn’t respond as well
But soon after ben reached out and explained that the parcel was lost by delivery agent , it is understandable that the situation like these is not under his control
However, ben has re shipped the order even though its not his fault
Thank you so much Ben

Great service and delivery

Correct size of bridge but colour should be made clearer.

Excellent service and great customer service by Ben. Good communication and definitely recommend.

I ordered new arms for my Ray Ban and my order was exactly what I asked for and good quality.

Thanks Ben

Got what I ordered. Happy customer 🙂

I have not received my package however I believe this is not the companies fault it’s Royal Mail.

My item was ordered on the 27/8/25 and still hasn’t been delivered contacted seller who promised a refund and still not received terrible company stay clear all sorted seller went the extra mile to sort

I recently ordered some parts from Sunglasses UK which were unfortunately out of stock at the time. Ben provided excellent customer service by sending me an alternative pair in another colour to use while the correct ones were being sourced. I was kept updated throughout the whole process, and everything was done at no additional cost. Really impressed with the service – highly recommended.

I send my formally glossy black glasses to Sunglasses UK to be polished. They were returned barely polished with dull and greyish marks on them. There was also a crack in the frame at the bridge of the frame. I emailed a complaint with pictures with a request for a refund and they acknowledged that the glasses were not polished and were also cracked at the bridge. A refund for the polishing fee was quickly returned to me. A couple of weeks later while cleaning the glasses in the same way I had done a thousand of times before, the frame snapped in half at the point where the crack was, I had not realised how deep the crack was. I again requested compensatation via email with pictures. After a month I have not received even a reply.
I am outraged and very disappointed.
My strong advice is not to use Sunglasses UK to have your glasses polished or repaired. Sunglasses UK does not appear to be a professional or responsible company that can be trusted. Avoid at all costs.
Wayne

Great service, great fit and a good price, thank you

I sent my husbands Juliet Oakley sunglasses to Ben on Monday & received them back today fixed & as good as the day we bought them. I would 100% recommend Ben to anyone, brilliant service

Needed my Oakley Juliet nose bridge repairing. Contacted Ben who was very helpful and as I don't live too far from his shop, he accommodated for me to drop off and collect after an hour. Also purchased some new lenses as my Oakley ones were deteriorating and he had some generic ones in stock for a good price. My Juliets which I’ve had for 16 years are now looking like new and very happy with the service and for a very reasonable price. I do recommend Ben and his team with carrying out repairs on Juliet’s and will use again should I require in the future!