Sunny Cars Reviews 

25,894
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Everything went smoothly. Hertz received the order, had everything ready for me, and the service was good. They asked if I have additional insurance, and didn't try to upsale, or say that something is... See more

Company replied

Rated 5 out of 5 stars

My experience with San Cara was positive. The car they delivered met the specifications requested. I had no problems picking it up at the airport. The only thing I can say about improving your service... See more

Company replied

Rated 5 out of 5 stars

A very trouble free voyage using Sunny Cars. First time for us, collection & return (different location) was easy and trouble free. Collected the car from a known Car Hire Company. Will use them agai... See more

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Rated 5 out of 5 stars

After phone call, pick up was quick to offsite rental car office near Palermo airport. Friendly staff who spoke English well. Quick car return process and transfer to PMO. No haggling about SunnyCars... See more

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Company details

  1. Car Rental Agency

Written by the company

Bei Sunny Cars finden Sie Mietwagen im Rundum-Sorglos-Paket an über 8.000 Stationen in über 120 Ländern weltweit. Buchen Sie im Reisebüro, unter https://www.sunnycars.de oder telefonisch unter 089 82 99 33 900.

SUNNY CARS GMBH

Written by the company

ALLES INKLUSIVE. ALLES DRIN. KEINE VERSTECKTEN KOSTEN. KEINE ABZOCKE.
Bei Sunny Cars sind alle wichtigen Leistungen im Mietpreis inklusive: Unbegrenzte Kilometer, Vollkaskoschutz mit Erstattung der Selbstbeteiligung, Erstattung von Schäden auch an Glas, Dach, Reifen, Unterboden inklusive Ölwanne und Kupplung, Erstattung der Abschleppkosten im Falle eines Unfalls oder technischen Defekts Erstattung der Kosten für den Verlust bzw. die Beschädigung von Fahrzeugschlüsseln und -papieren, Kfz-Diebstahlschutz mit Erstattung der Selbstbeteiligung, Erstattung von Schäden und Diebstahl von Autoradio und Navigationssystem (mobil oder eingebaut) in Verbindung mit einem Einbruchschaden, Erstattung der Schadenbearbeitungsgebühr Landesübliche Haftpflichtdeckungssumme, Zusatzhaftpflichtversicherung in Höhe von 10 Mio. Euro, alle lokale Steuern auf den Mietpreis, sowie auf alle aufgeführten Inklusivleistungen, Flughafengebühren und Flughafensteuern auf alle Leistungen, die im Mietpreis enthalten sind, Die Tankregelung Rückgabe wie Übernahme (vielerorts bedeutet das: voll/voll), Kostenfreie Stornierung bis eine Stunde vor Anmietung, Erreichbarkeit in Notfällen
ÜBER 35 JAHRE ERFAHRUNG
Das rein inhabergeführte Unternehmen wurde 1991 in München gegründet. Sunny Cars ist eines der größten und erfolgreichsten Mietwagenunternehmen in Europa und beschäftigt rund 200 Mitarbeiter in Deutschland, Österreich, der Schweiz sowie in Belgien, den Niederlanden und in Frankreich. Sunny Cars arbeitet mit lokal und international tätigen Mietwagenpartnern an mehr als 8.000 Mietstationen in über 120 touristischen Zielgebieten zusammen, die nach hohen Qualitäts- und Serviceanforderungen ausgewählt werden. Die Angebote von Sunny Cars garantieren Mietwagenkunden einen Premium Rundum-Sorglos-Schutz, und auch weitere Sonderleistungen sind bei Sunny Cars bequem und einfach erhältlich. Buchen Sie unter https://www.sunnycars.de, in Ihrem Reisebüro, oder rufen Sie uns gerne an: +49 (0)89 82 99 33 900.
WIR WOLLEN AUCH IN ZUKUNFT SO ERFOLGREICH SEIN
Deshalb haben wir uns dazu verpflichtet, unsere Kunden so zu behandeln, wie wir selbst behandelt werden wollen - mit Freundlichkeit, Respekt, Qualitäts- und Serviceorientierung. Unser Ziel: Glückliche Kunden die wiederkommen. Ganz nach dem Motto: RENT A SMILE. Dafür stehen wir: Kai Sannwald und Thorsten Lehmann.

Bestnote im Mietwagenvergleich

Keine Versteckten Kosten, keine blöden Überraschungen!

Keine Versteckten Kosten, keine blöden Überraschungen!
Darauf sind wir besonders stolz: Im Rahmen eines Mietwagenvergleichs der Zeitschrift „Reise & Preise“ erzielte Sunny Cars mit der Testnote 1,95 die beste Bewertung!

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4.8

Excellent

TrustScore 5 out of 5

26K reviews

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4.8

All reviews

(25,894)

3,220 reviews in the last 12 months

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Rated 3 out of 5 stars

Not the car I booked. .

I booked specifically a Mercedes GLC through Sunny cars that was supposed to be available in GVA airport, and the rental company there (Enterprise) never had any Mercedes in their fleet, apparently a Skoda is equivalent to Mercedes.

*** Following this review, the company contacted me, they wrote that they will investigate and two weeks later no news..

May 6, 2024
Sunny Cars logo

Reply from Sunny Cars

Dear AA,
Thank you for your feedback on your rental, which unfortunately reached us under the wrong booking number for your previous reservation.
We are very sorry that the vehicle provided did not meet your expectations.
Our customer service is already reviewing your request and will get back to you by e-mail afterwards.
Best regards
Your Sunny Cars Team

Rated 5 out of 5 stars

As always

As always, everything runs smoothly with Sunny cars.

May 7, 2024
Sunny Cars logo

Reply from Sunny Cars

Dear Yair,

Thank you for your continued support and feedback! We're delighted to hear that your experiences with Sunny Cars have been consistently smooth. Ensuring seamless journeys for our customers is our top priority.

Kind regards
Your Sunny Cars-Team

Rated 5 out of 5 stars

The car and support were great

The car was relatively low mileage and in great condition.

It had Apple Car Play, which made our trip so convenient.

Even though I rented through Sunny Cars (which was cheaper than through National) the representative at National recognized my Emerald status and provided those benefits anyway.

May 7, 2024
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Reply from Sunny Cars

Dear Charles,

Thank you for sharing your experience with us! We're glad to hear that the car you rented through Sunny Cars was in excellent condition and offered convenient features like Apple CarPlay, making your trip more enjoyable.

Kind regards
Your Sunny Cars-Team

Rated 5 out of 5 stars

perfect service

perfect check-in process, nice and careless return procedure.

April 2, 2024
Sunny Cars logo

Reply from Sunny Cars

Thank you for your great rating, Uwe.

Rated 5 out of 5 stars

All insurances required are provided with Sunny Cars

The rental from Sunny Cars was with Alamo. Using Alamo Insider I could sign-in online and the stop at the counter was very fast. All insurances were provided with the Sunny rental, which made it very easy to reject all they offer at the counter.

March 29, 2024
Sunny Cars logo

Reply from Sunny Cars

Lieber Stephen,
Thank you for your rating.
We are glad that you enjoyed the online check-in.
Best regards
Your Sunny Cars Team

Rated 5 out of 5 stars

Perfect deal

Ein netter, unkomplizierter und einwandfreier Deal. Preis/Leistung stimmt. Auto gepflegt und störungsfrei.
Nice, uncomplicated and perfect deal. Price/performance ratio is fair. The car was neat and there was no disturbance.

March 29, 2024
Rated 1 out of 5 stars

Needed to return the car after 1 week…

Needed to return the car after 1 week instead of three due to a private emergency. Never got any refund or offer.

March 29, 2024
Sunny Cars logo

Reply from Sunny Cars

Dear Guter Kunde,
We are sorry to hear you had to return your rental car earlier than booked. Unfortunately a refund of unused days is not possible according to our terms and conditions. However, we are happy to check your case and our customer care team will contact you directly.
Best regards
Your Sunny Cars Team

Rated 4 out of 5 stars

Good!

Everything was clear at checkout, no questions regarding details, that were already considered.

February 20, 2024
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Reply from Sunny Cars

Thank you for your positive rating!

Rated 5 out of 5 stars

Happy customer since years

Insurance includes everything, fast responses for last-minute requests. All in all a perfect experience, I'm always booking via sunny cars.

February 20, 2024
Sunny Cars logo

Reply from Sunny Cars

Dear Saskia,
thank you for your rating and always choosing Sunny Cars!
Kind regards
Your Sunny Cars Team

Rated 3 out of 5 stars

Okok

Can be more friendly.

February 13, 2024
Sunny Cars logo

Reply from Sunny Cars

Dear Pranav,
Thank you for your feedback.
We are sorry to hear that but hope you had a nice holiday nevertheless.
Kind regards
Your Sunny Cars Team

Rated 5 out of 5 stars

I have had the pleasure of booking a…

I have had the pleasure of booking a car through Sunny Cars for six occasions in Namibia over the past six months via their partner, Bluee Car Rental, and my experience has been nothing short of exceptional. I encountered a minor damage issue, which was promptly resolved without any hassle or paperwork. The entire process was seamless, and there were no moments of uncertainty about potential additional charges.

Having traveled extensively in Africa, including Kenya, I can confidently say that Sunny Cars stands out as the top choice. The efficiency and professionalism of the team, especially the manager Johnny at Bluee Car Rental, along with Victoria, have been outstanding. Their commitment to excellent customer service is commendable.

I highly recommend anyone looking to rent a car in Namibia to choose Sunny Cars here in Germany and book by Bluee Car Rental at the airport. They boast a beautiful fleet of top-notch vehicles with low mileage, and their service is unparalleled. After eight years of traveling through Africa, I can confidently say that this experience ranks as number one.

My sincere thanks to the entire team at Bluee Car Rental for making my journeys in Namibia truly remarkable.

Best regards
Steve Wilken
Elitescape Afrika
+4915753408822

January 12, 2024
Sunny Cars logo

Reply from Sunny Cars

Dear Steve,
thank you for your detailed review.
We are pleased that you were so satisfied with your rental in Namibia and therefore recommend Sunny Cars and our local partner.
Best regards
Your Sunny Cars Team

Rated 5 out of 5 stars

No problems at all with the rental.

No problems at all with the rental.

Have used Sunny cars many times before and alwys have a good result

January 16, 2024
Sunny Cars logo

Reply from Sunny Cars

Dear Markus,
thank you for your great review and your continued loyalty.
Kind regards
Your Sunny Cars Team

Rated 5 out of 5 stars

Sunny cars arranged Prins Car Rental…

Sunny cars arranged Prins Car Rental for me on Bonaire. The car rental company arranged by Sunny Cars is highly recommended and the handling worked perfectly.

December 13, 2023
Sunny Cars logo

Reply from Sunny Cars

Dear Dirk,
thank you very much for your rating and your recommendation!
See you for your next rental car trip.
Kind regards
Your Sunny Cars Team

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