While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Suop Mobile es la única compañía con la que puedes tener fibra, móvil, luz y gas en tu hogar. ¡Juntos es más barato! Internet en casa con dos líneas de móvil, tarifas de contrato con muchos gigas, prepago sin cuotas mensuales y energía con tarifas indexadas para que disfrutes siempre del precio más bajo. Nuestras tarifas no tienen permanencia y son siempre con precio definitivo para que ahorres desde el primer día.
Contact info
Zurbarán, 10, 28010, Madrid, Spain
- 744 40 12 12
- comunicacion@suop.es
- www.suop.es
2.8
Average
45 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertisement
Service outside of Spain is very bad
I've been a customer since 2020 (mobile) and 2023 (fiber).
MOBILE
It works ok in Spain.
Outside of Spain it's a lottery, whether you be in Europe or outside of Europe.
The help desk is responsive but cannot provide solutions that work.
FIBER
No issues except that they don't have a service to cancel the previous supplier which caused 400 euros worth os costs because the owner of the apartment wasn't easily able to cancel it from another country and it took 6 months.
Overall: there had to be better.
May 14, 2025
Unprompted review
Non-existent to horrible customer…
Non-existent to horrible customer service, ignores or refuses your deactivation requests and tries to force you to pay for 'administrative fees' 'incurred' during their ignoral/refusal to uphold both their own service agreement and EU standards/regulations. Be warned!
December 6, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.