Super Bright LEDs Reviews 

25,714
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 2,564 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and robust construction of the products, often finding them to be an excellent value for the price. People also appreciate the wide selection and the straightforward, easy ordering process. Many consumers highlight the fast and efficient delivery service, noting that items arrive quickly and are often well-packaged. However, some customers also noted occasional issues with delivery, including delays, packages not arriving, or being delivered to incorrect addresses. A few other people also felt that some orders arrived with missing components, incorrect items, or minor product defects like damaged wiring. Additionally, some reviewers mentioned being asked for a review before their product had even arrived or wished for PDF sales receipts for easier expense reporting.

What people talk about most

Product

People report positive experiences with product, often highlighting the high quality, brightness, and ease of... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the quick and... See more

Quality

Customers consistently note positive experiences with quality, praising the robust construction and... See more

Order

Reviewers highlight positive aspects of order, with many customers praising the easy online ordering process... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the good, great, and fair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I honestly can't remember how long I've been ordering from SBL, but its been a long long time. I recently needed a strobe box for my off-road lights on my truck and found a great option through SBL. I... See more

Rated 5 out of 5 stars

Robust construction on these mini LED spots, I think they will last on my motorcycle. Similar lamps from OZ-USA vibrated apart. Easy web page and ordering, fast service, thanks. And lifetime warran... See more

Rated 5 out of 5 stars

I wasn't sure if the items I was thinking of buying would be compatible with my application (marine lighting). A quick phone call put my mind at ease, and I ordered the parts. After installation, si... See more

Rated 5 out of 5 stars

Overall, an easy purchase of a good quality project. But, as annoying as upselling is, I wish they had suggested I buy connectors and wire because I thought it came with some. Now I had to make an add... See more


Company details

  1. #15 of 42 best companies in Lighting Store
  2. #5 of 11 best companies in Light Bulb Supplier

Written by the company

Founded in 2002, superbrightleds.com began as a small online retailer with the goal of providing quality LED lighting, great customer service, and superior product support to our customers. Today Super Bright LEDs offer thousands of products for the industrial, vehicle, landscape, and residential sectors.

Our Services

Written by the company

We provide all of these services and more
Excellent warranties on our products, same-day shipping before 3 pm, ship directly from our centrally located warehouse, superior customer and product support, an in-house test lab, and dedicated sales reps for larger commercial customers.

Our Same-Day Shipping Guarantee

Same-Day Shipping before 3pm CT

If your order is placed Monday through Friday before 3 p.m CDT, we will ship it the same day. Orders ship the next day (excluding weekends) if placed after 3 p.m. CT and on Monday if placed on a weekend.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

26K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(25,714)

2,369 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Super Bright LEDs does not stand behind…

Super Bright LEDs does not stand behind its products.

After installation, part of my LED strip light did not work correctly. I contacted them for a warranty replacement, but after giving me the runaround, they told me the product was discontinued and they had no replacement available.

Their “lifetime warranty” appears to be meaningless if they refuse to provide a comparable replacement, credit, or refund when the product fails.

I have purchased over $20,000 from them in the last 12 months, and this experience has been extremely disappointing. I am also concerned that customers may not be able to freely post Google reviews, which makes it harder for real customers to share honest experiences. Based on how they handled this warranty claim, I would be very careful before relying on their warranty promises.

July 6, 2026
Unprompted review
Super Bright LEDs logo

Reply from Super Bright LEDs

Hi Fred,

We take customer feedback seriously, but we are unable to verify the claims in this review because no order information was provided. We searched our records using the name associated with this review and were unable to locate any orders. Without an order number or the email address used for the purchase, we cannot identify the warranty claim being referenced or investigate what occurred.

The statement that our lifetime warranty is "meaningless" is false. As clearly stated in our official Lifetime Warranty Policy, if the exact product is no longer available, a gift card for the value of the original purchase price will be provided. Our warranty policy is publicly available here: https://www.superbrightleds.com/policies.

We also want to address the implication that customers cannot freely leave reviews. That is simply not true. Customers are welcome to share their honest experiences on Google or any other review platform. We do not edit, remove, or prevent legitimate customer reviews, and we believe transparency is important.

If you have an active warranty claim, please contact us with your order number or the email address used for your purchase so we can locate your account and review your case. We are committed to honoring our published warranty policy and resolving legitimate warranty claims fairly.

https://www.superbrightleds.com/contact/form/email-us

Rated 5 out of 5 stars

Good selection

Good selection, easy to order and make payment. Lightning fast delivery, simple, hands off transaction. Bright LED’s are significant improvement over incandescent bulbs.

July 2, 2026
Rated 5 out of 5 stars

LEDs to modernize my Saab c900

Ordered a couple of LEDs to modernize interior lighting in my classic Saac 900. I love how clear your site is, very informative!

The LEDs arrived in the Netherlands as slow as one would expect from USPS, but that's no problem.

The received items are 100% as expected and fit nice.

June 1, 2026

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