SuperBrugsen Reviews 1,130

I was today buying in the SuperBrugsen Matthæusgade the toy (puffer ball) and forgot it on the kasse. Nobody told me "hey, you left the item" so I went home.
Came back in 20 min with receipt and asked staff on the kasse. They send me to another person and then back and force and in the end refused to help to give me back the toy I paid for. Justification was that "they did not know and they did not see" though they could ask the person who was before on the kasse or look at the video camera.
Careless, not human attitude with refused understanding and it is not honest. WIll not shoping there more.

Expensive prices and unprofessional personell. And their card machines tends to be problematic. Don't recommend.

For mocking dying people.

You really are a sick group of people

Stor ros til SuperBrugsen Hinnerup for sødt personale og fin betjening og udvalg i delikatessen.

I went to pick up my package (from your posthus in smørum), found out your employee gave away our package to someone else. They should have asked for an ID and when i asked them why, they insulted me instead. this is just unbelievable, i'll need an explanation or at least an apology

kan kun give 5 stjerner for en super service

Tak for e mail det var Super Brugsen, Stensballe,
Horsens.

mvh Claus Kruuse

Super service

Friendly local supermarket. The problem is that just about every time i buy something the bill is wrong and I have to get money back. Most times the special offers are not coded into the cashdesk. Other times the cashier mistakenly takes some items twice.