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Superbuy Shopping Reviews 990

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TrustScore 4.5 out of 5

4.7

Online Marketplace
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and reliability, making international shipping easy and stress-free. Many appreciate the detailed photos provided for items, the secure packaging, and the quick delivery times. The customer service is frequently highlighted as friendly, helpful, and responsive, with many consumers noting their willingness to assist with various requests and issues. However, some customers have expressed dissatisfaction with shipping options, finding them limited or expensive. A few reviewers also reported issues with delayed deliveries, missing items, or packages being sent to incorrect addresses, attributing these problems to logistics partners and, in some cases, a lack of accountability from the company's customer service when resolving these specific issues.

What people talk about most

Service

Consumers generally express high satisfaction with the service provided. Many reviewers highlight the... See more

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the fast... See more

Product

People report positive experiences with product, often praising the quality and the careful handling. Many... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praise the fast, helpful, and... See more

User experience

Users describe positive interactions with the user experience, highlighting the platform's ease of use and... See more

Based on these reviews

Rated 5 out of 5 stars

have been using Superbuy for more then a year after switching from another shipping agent which didnt meet my demands. Since i have been using Superbuy i could't be happier. I have already done 11... See more

Rated 5 out of 5 stars

Great handling of items and superb experience of ordering from different websites. Warehouse team works efficiently and points out even minor mismatch in products for the safety of customer. they hand... See more

Rated 5 out of 5 stars

Amazing Amazing Amazing, no other words can describe how well this guys operate. They are in the business for so long that mean they’re trustworthy, and eventough once in a while there is some drama g... See more

Rated 5 out of 5 stars

Superbuy helps me buy items directly from Chinese sellers that I otherwise wouldn't be able to buy, even from second hand apps like Xianyu. Their shopping agents always process my orders quickl... See more

Company details

  1. Online Marketplace

Written by the company

Superbuy is a trusted Chinese purchasing agent, which can help global customers buy from Taobao/Tmall/JD. Surprisingly, their service is totally free!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

990 reviews

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Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Best Agent to Ship Asian Goods

Superbuy is the best way to get goods from Asia to countries across the world. They charge the smallest service fee of any of these types of services and have the best customer service too. I will continue using Superbuy for many years to come.

September 25, 2025
Unprompted review
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Rated 5 out of 5 stars

Superbuy, its very good

Superbuy is the most simple and reliable app to use. Everything is available and customer service is excellent. I have been using this app for a year now and i havent encountered any issues with it and still wont in the future.

September 25, 2025
Unprompted review
Rated 4 out of 5 stars

Superbuy

Superbuy has the best User interface among other proxy sites in my opinion. unfortunately the shipping prices are the highest though. Many payment methods like crypto paypal etc.

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

Very good and easy

Very easy to communicate and the app is super easy to use. Overall everything was fine and the customer service excellent! I would recommend it!

July 23, 2025
Unprompted review
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Rated 5 out of 5 stars

I love this website

I love this website and the money that I have saved from using it. The agents are very professional. The delivery is a big long but it’s worth it.

September 25, 2025
Unprompted review
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