Supercuts UK Reviews 364

I don't usually review hairdressers but I had a great experience at Supercuts Merry Hill, Dudley today. Stylist was super friendly and took a long time getting the cut just right. A very good haircut for half the price of elsewhere.

Had my daughters hair cut at the Stoke-On-Trent salon in Hanley. The lady was lovely and did a fantastic job. She gave me some great advice for dealing with my daughters dry scalp (looks like cradle cap and she is 10). The only negative I would say is the online queuing system, it doesn't work for them especially as only 1 stylist was working (it was a Sunday). I am giving 5 stars simply because the lady was amazing!

I went to Supercuts today, to get my haircut. Some foreign staff there, told me she was going on her break and shutting the door after I went in and asked if I could have my hair cut, she was very rude and lied to me, and like she didn't want to serve me to I waited and when I waiting she told
Me I couldn’t use my gift card I had for
Mother days brought from there she said manger has to do it but I only have certain days off work to get my hair done and I couldn't get it done I am so disappointed
And won't be coming back again
You have Kaitlyn a customer now

Booked an appointment Buchanan galleries Glasgow.. was told 1 person before me to get there in 58mins booked what treatment I wanted wash cut and blow dry perfect walked over to salon in about 1/2hr and was told couldn't fit me in! 2 waiting already! Could only do dry cut! Annoyed isn't the word!!! Why is this happening,????

Walked into Supercuts at the Galleries, Bristol. Was welcomed almost immediately by Elisa. I was a little nervous as I am starting chemotherapy soon so advised to get my hair cut short. I mentioned it to Elisa and she was wonderful, so understanding and discreet. She was so friendly and really put me at ease. Loved the hair cut too! I would definitely return to Elisa in the future, such a gem!

Walked in to ask about appointment at 10am. Young guy clearly not interested and seemed annoyed that I was there asked me be put my number on a scrap of paper and said it would be about 2 hours. Surprise surprise he never called me back

The service was good. The people were good. My 13 year old daughter got a wash, cut which was literally a one to two inches trim. No layers no particular style at all followed by blow dry.
Now online it states £29 for this simple wash cut blow dry service.
After my 13 years old daughter had finish. I went to the till to pay. They charged £44.50 for one simple boring cut. Spent literally 25 mins with the whole process and she was done.
I asked how their prices state for this particular service £29. I was conned by their answer “oh thats the starting prince, we charge depending on the length of the hair”.
My daughters hair length before the cut was 2-3 inches below her shoulders . After the cut cut it was still below her shoulders. Thats how little the trim was. Firstly i do not call that a very long length. I was so disappointed and shocked by the misleading prices they have stated on their price list. Even in the extra information it does not mention anything about “Starting price” or “depending on hair length “.
I did not want to cause a scene, so i paid and left. It was my first time with supercuts and definitely will be my last!!!
This review is for everyone to be aware of as they expect you to pay up a ridiculous figure for one simple trim on a child! £44.50 WHAAAT???? Crazy supercut prices and MISLEADING PRICES!

-Freezing cold!!! No door. So so cold! Same as seating outside with a wet hair.
-the hairdresser- not a hundred present. Said one thing- did another. I look bold on top of my head even so I have plenty of hair.

asked for a fringe trim and showed reference pictures, was hastily cut and awfully done - bluntly, straight across and very noticeably uneven, nothing like the photos shown and never going again. could’ve done a better job at home. edit: went back a few days later and they were very apologetic and curtain bangs were fixed

Unprofessional! I have layered hair but the lady just trims the longest hair and doesn't trim the shortest layered ends of my hair! Also, she cut my fringe without putting a cutting cape in front at all! All hair I had on my top. The way she trimmed fringe I could do it at home by myself. Never again!

Staff where very friendly and profesional, they done a perfect job on my hair and provided lots of advice on hair care. Birmingham super cuts is definitely the best super cuts salon by far and I've been to a few. Very impressed with my hair cut.

I went to Supercuts in Hammersmith Broadway Centre and had a hair wash, haircut and blow dry for less than £50! Viola did a magnificent job and listened to how I wanted my hair cut and understood exactly what I liked. She is a professional and knows how to cut hair. She was lovely and I’ll definitely have my hair cut with her again at their new salon by Westfield Mall.

Was in Staines early December and desperately needed a haircut, was amazed I didn't have to book at a busy time, got an absolutely brilliant treatment, wash, cut and blow dry. Leyah you are wonderful!! OK it was expensive to what I normally get where I live, but with no appointment necessary I was happy to pay more. I did buy a product on offer so that pushed up the price a bit. I had an amazing haircut that has lasted very well when I'm back that way I will definitely go again and hope Leya is still there.

Excellent. Got my hair exactly how I wanted it and the manager in the derby supercuts did my hair perfectly and was lovely

What a waste of my time.
I decided to try Reading Supercuts because I like to wash my hair myself with cruelty free products and softened water. My hair was clean. I wanted my shoulder length hair shortened by an inch or more. It's a basic bob.
I waited a bit at the reception desk and only because there was a customer paying did I get to speak to the hairdresser( I noted another customer after me waiting for 15 minutes to speak to someone) there was one person in front of me.
I explained I could not use the qr code because I didn't have the app. I am over 70 and really don't want alot of apps. The hairdresser told me to take a seat.
After 1 hour the hairdresser came and asked me if I'd booked in; I said the other hairdresser did not take my name just told me to sit. She said I had to have my hair washed. I said ok thinking this was going to be my turn but no she had lots of more interesting things to do like gazing at the computer, getting the broom out and then disappeared. I'd put 2 hours on the car for parking.
I noted how slow the hairdresser's were - there were 4 working - 3 cutting and 1 doing colour I think. I watched the process - it was like watching paint dry.
If someone came into the shop to buy products they had to wait until someone noticed them and came to take payment. There was much gazing at the computer and brushing the floor with the broom.
When I had 50 minutes left on the car park I decided I could not wait any longer and left.
Reader - I advise you to book an appointment with a proper salon - do not bother with Super Cuts Reading unless of course you don't have a life or need a warm place to spend your time. If you go make sure you put plenty of time on the car park ticket - 2 hours will.not do it, take coffee and snacks, and something to do. Screaming children would be the best I think.
Quite possibly the cuts are ok but I will never ever go there again. What a waste of my time and parking costs.

Manchester supercuts- amazing! I’ve already left a review but I promised the hairdresser a review seeing as they refused a tip. I had Brogan (hope I’m spelling it right) so friendly and understood what I wanted straight away. Did a PERFECT job, even offered to blow dry and style at no extra cost, just wish I could add a picture of how it looked! Walked out feeling a million dollars! Would definitely recommend Brogan, very talented hairdresser and great company! Thank you:)

Avoid the Reading supercuts. Just had the worst haircut I’ve ever had. I don’t believe the ‘hairdresser’ is actually qualified. I wish I’d got my 10 year old to cut my hair instead - she would have done a better job. Most hairdressers cut shoulder length hair of one length in a pretty similar way. Never had my hair cut like this! She used clippers to do the first cut (?) then finished it off badly by just cutting round the ends missing the sides out and then made it lopsided. I had to ask her to straighten it up twice. She just kept cutting more off and it’s still not straight. I had to tell her to stop just so I could get out of there before it got any worse. I have had to book a proper hairdresser appointment to sort it out. I could have got a decent haircut for only £10 more at a proper place. It was a shambles checking in. Staff a bit clueless. I was kept waiting for nearly an hour despite receiving a text saying the hairdresser was ready. The stylists pick and choose who they want rather than cut in queue order. Avoid avoid avoid.

I Visited supercuts in lakeside shopping centre on Sunday with my daughter. We both had our hair washed, cut & blowdried & both had a lovely experience there. Both lady's working was lovely & friendly, made us feel really comfortable & our hair felt amazing after they had finished. I would definitely go back there again.

Lovett (I may have that spelling wrong) cut my hair and she did an amazing job. She was so warm and friendly too and I’ll definitely be going back when I’m due my next trim!

Very overpriced for the service you get.
I had my fringe cut, never again, they literally cut it straight across, no shaping whatsoever.
I had my two young granddaughters with me who were keen to feel special also so I allowed them each to get a trim, less than 2” of hair was cut, again straight across, no shaping whatsoever and I was charged £53. for less than 10mins in the shop. A very disappointing experience, I will never set foot in a supercuts shop again.