At Swindon Town Centre, Aisha was very lovely, kind, and funny. My first time ear lobe piercing experience had a slight sharp scratch feeling, but quickly gone. She then explained the sanitisation cle... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Churchill Square. Lotti assisted me with find products and giving constructive advice. She is a credit to your store and should be rewarded for her kindness and patience. Also on another note maybe... See more
Company replied
I want to thank ‘Alon’ and ‘Owen’ for their amazing customer service and support 🙂 They were both very helpful - Alon helped me sort out my Superdrug Card, whilst Owen fixed my issue regarding... See more
Company replied
Superdrug Tottenham High Street 1631 Tanjina is just the best! I always come to this store for my cosmetic needs and she is extremely helpful and knowledgeable about everything. I’ve been suffering... See more
Company replied
Company details
Information provided by various external sources
Shop online with Superdrug, the UK's second-largest health and beauty retailer currently operating over 900 stores in England, Scotland, Wales and Northern Ireland. We currently have 212 in-store pharmacies. Free delivery when you spend over £35
Contact info
United Kingdom
- www.superdrug.com
4.9
Excellent
153K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had a great experience at Superdrug in…
Had a great experience at Superdrug in Barking. Varinder was very friendly, professional, and helpful with my piercing. Really happy with the service. Highly recommended!
August 12, 2026
Unprompted review
Reply from Superdrug
Hi Irthak,
Thank you so much for taking the time to let us know how helpful you found Varinder. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you
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Absolutely love my nails
Absolutely love my nails! Alison from Jersey Channel Islands did such an amazing job — they’re exactly how I wanted them, so neat, detailed, and beautifully done. She’s so lovely and professional. Highly recommend her to anyone looking for beautiful nails. 💕✨
August 13, 2026
Unprompted review
Reply from Superdrug
Hey Diksha,
Thank you so much for leaving such a nice review. We’re going to pass on your comments to Alison to let them know they did such a great job helping you out today.
Thanks, and have an amazing day.
Went to Superdrug in Ashton and Hazel…
Went to Superdrug in Ashton and Hazel behind the till was super friendly and helpful, and lovely with my younger brother too. Thank you Hazel!
August 13, 2026
Unprompted review
Reply from Superdrug
Hi Sophie,
Thank you so much for taking the time to let us know how helpful you found Hazel.
I’m going to pass your comments on to them, I’m sure you’ll make their day.
I hope you have a great rest of your day.
Thank you,
Joshua
Superdrug Customer Care Team
Great service
The name on the receipt says Sayful. He was really friendly. Good customer service :)
August 13, 2026
Unprompted review
Reply from Superdrug
Hi Gizelle,
Thank you so much for taking the time to let us know how helpful you found Sayful. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you
Fabulous service and very helpful Saima…
Fabulous service and very helpful Saima from Meadowhall
August 13, 2026
Unprompted review
Reply from Superdrug
Hi Corinne,
Thank you so much for taking the time to let us know how helpful you found Saima. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you,
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Went to buy perfume
Went to buy perfume. Rosa in S
Ruislip Manor branch was really helpful and I came out very happy with my experience and choice in perfume.
August 5, 2026
Unprompted review
Reply from Superdrug
Hi Anabela,
Thank you so much for taking the time to let us know how helpful you found Rosa.
I’m going to pass your comments on to them, I’m sure you’ll make their day.
I hope you have a great rest of your day.
Thank you,
Joshua
Superdrug Customer Care Team
Amazing customer Service staff
There was a lovely lady called Hazel who was amazingly helpful, she helped me find a face wash & eye cream that was wasnt to expensive & was right for my skin. Really polite & not pushy at all, brilliant customer service.
August 12, 2026
Unprompted review
Reply from Superdrug
Hi Stephanie,
Thank you so much for taking the time to let us know how helpful you found Hazel.
So I can pass on this lovely feedback please can you email trustpilot@superdrug.com with the stores full name?
Can you also include the reference number "5332476" in your email for me?
Hope you have a great day.
Thank you
Chhaya from Sutton store
Chhaya from Sutton store, absolutely fantastic service, really helpful. Thank you much.
August 13, 2026
Unprompted review
Reply from Superdrug
Hi Kerri,
Thank you so much for taking the time to let us know how helpful you found Chhaya. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you,
PadMavathi at the Putney Store
PadMavathi at the Putney Store
Was an expert in helping me find some concealer for a bruise on my face
❤️
August 13, 2026
Unprompted review
Reply from Superdrug
Hi Jo,
Thank you so much for taking the time to let us know how helpful you found Padmavathi. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you
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Visited Superdrug on Teesside park for threading
Visited Superdrug on Teesside park for threading and Preeti did an excellent job as always. Really thorough and professional. Highly recommended.
August 13, 2026
Unprompted review
Reply from Superdrug
Hi Jo,
Thank you so much for taking the time to let us know how helpful you found Preeti. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you
Joshna from Upton park store was very…
Joshna from Upton park store was very helpful and nice.
August 13, 2026
Unprompted review
Reply from Superdrug
Hey Ahmed,
Thank you so much for leaving such a nice review. We’re going to pass on your comments to Joshna to let them know they did such a great job helping you out today.
Thanks, and have an amazing day.
Arobi from White City Superdrug
Arobi from White City Superdrug . We met her today and she helped us a lot to find out correct products according to skin tone . She is very kind and friendly. Excellent job . Many many thanks ❤️.
August 13, 2026
Unprompted review
Reply from Superdrug
Hey Amanpreet,
Thank you so much for leaving such a nice review. We’re going to pass on your comments to Arobi to let them know they did such a great job helping you out today.
Thanks, and have an amazing day.
Arobi White City superdrug she is…
Arobi White City superdrug she is amazing at shade matches.. we like her quick service
August 13, 2026
Unprompted review
Reply from Superdrug
Hi there,
Thank you so much for taking the time to let us know how helpful you found Arobi. I will certainly pass your comments on as I am sure it will make their day.
Hope you have a great day.
Thank you,
Megan
Superdrug Customer Care Team
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Noreen in Superdrug Harlow was very…
Noreen in Superdrug Harlow was very gentle and careful. Great experience
August 13, 2026
Unprompted review
Reply from Superdrug
Hi Hannais,
Thank you so much for taking the time to let us know how helpful you found Noreen. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you
I had an eyebrow wax
I had an eyebrow wax. Scarlet squeezed me in before her next client. She did a really good job.😁
August 13, 2026
Unprompted review
Reply from Superdrug
Hi Carla,
Thank you so much for taking the time to leave such a nice review for Scarlet.
So I can pass on this lovely feedback, please can you email help@superdrug.com with the store's full name?
Can you also include the reference number "5332426" in your email for me?
Hope you have a great day.
Thank you,
Courtney
Superdrug Customer Care Team
Oh My God!
Oh My God!! I did my threading and waxing at this place. The staff Amisha has truly wonderful made my eyebrows. Its been nearly five years since i did threading as my skin is very sensitive i was having doubts but zero percent pain while she did my eyebrows and my skin didnt turned red at all!! I truly recommend her and i will be a regular here. I am very much pleased as a customer. Amisha did a fabulous job!! Thank you!
August 13, 2026
Unprompted review
Reply from Superdrug
Hi Meera,
Thank you so much for taking the time to leave such a nice review for Amisha.
So I can pass on this lovely feedback, please can you email help@superdrug.com with the store's full name?
Can you also include the reference number "5332422" in your email for me?
Hope you have a great day.
Thank you,
Courtney
Superdrug Customer Care Team
Lovely service
Chhara from the Sutton branch is always so lovely when she serves me. She is polite and serves with a smile. Thank you Chhara.
August 13, 2026
Unprompted review
Reply from Superdrug
Hi Lydia,
Thank you so much for taking the time to let us know how helpful you found Chhara. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you,
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Great experience with Nazia at Cribbs
Great experience with Nazia at Cribbs
Ear piercing for 9 year old
August 13, 2026
Unprompted review
Reply from Superdrug
Hi Nina,
Thank you so much for taking the time to let us know how helpful you found Nazia. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you,
Bez great customer service delivered my…
Bez great customer service delivered my parcel very fast highly recommend. When I entered the shop TJ welcomed me and helped me highly recommend centrale Croydon
August 13, 2026
Unprompted review
Reply from Superdrug
Hi Harris,
Thank you so much for taking the time to let us know how helpful you found TJ. I will certainly pass your comments on as I am sure it will make their day.
Hope you have a great day.
Thank you,
Megan
Superdrug Customer Care Team
Reply from Superdrug
Hi Shubnum,
Thank you so much for taking the time to let us know how helpful you found Padmavathi. I’m going to pass your comments on to them, I’m sure you’ll make their day.
Hope you have a great day.
Thank you,
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