I needed new clothes as I have lost a significant amount of weight doing slimming world. I loathe shopping so adopt the magpie principle and pick up what I need then narrow down the selection. I saw... See more
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Called the Basingstoke store to check stock on a jacket for my son. Only available online but the salesman was really helpful & helped me work out what size would be best for him. Ordered online & arr... See more
I love the range of casual clothing at Superdry, the styles, the colours and the quality. A little pricy at times but so be it. The staff at the Basingstoke branch are unfailingly friendly, helpful... See more
My original visit to purchase garment was fine, I had a receipt for garment purchased for grandson, who returned garment without receipt. Unfortunately and understandably they refused to allow exchan... See more
Company details
About Superdry - Basingstoke
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
13-15 Paddington House, RG21 7LJ, Basingstoke, United Kingdom
- 01256 843580
4.8
Excellent
193 reviews
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Superdry customer service. A nightmare
Item arrived late . It’s to large . Tried to fill in returns sheet on Superdry site . Not easy to do at all . In fact it wasn’t working. Then tried to call customer services . Now that’s a major challenge. After 6 hrs somebody finally answered. Superdry please go back to sending paperwork out with orders .
Basically. Superdry customer service a nightmare.
February 16, 2021
Am awaiting refund.
Delivered very quickly. Jumpers were to small. Printing the label and returning the package was easy. Am awaiting refund, Have now reordered similar items.
January 21, 2021
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