Very friendly and welcoming staff, greeted as soon as I walked in. The young lady asked if she could assist me with anything. I informed her I was there to collect an order which she kindly went to co... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered a coat on 01 December but still haven’t received it even though the tracking says it’s been delivered to the Superdry store where I’m supposed to collect it. No coat but Superdry still have... See more
This was a very unexpected purchase and I'm VERY happy with it! I am now too hot at times but the lady at the till did warn me that she has the same coat and it doesn't require to wear layers of clot... See more
Ordered this item for a second time after changing my mind and then changing it again! Great quality winter jumper at an affordable price! High quality apparel. Went in store to collect this online... See more
Company details
About Superdry - Croydon
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit 153-155 Whitgift Centre, CR0 1UT, Croydon, United Kingdom
- 02086 804461
4.5
Excellent
186 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Pleasant staff
November 16, 2025
nice service
May 18, 2025
SuperFast and professional service .
Very polite and friendly staff . Cozy atmosphere. SuperFast and professional service .
May 23, 2025
Very friendly staff felt welcome and…
Very friendly staff felt welcome and the store is well kept I,m happy with my first experience
April 11, 2025
The staff were very polite and helpful.
The staff were very polite and helpful.
The store layout was cool and groovy.
A lot of products and clothing to choose from.
March 26, 2025
Went in to the Croydon store
Went in to the Croydon store. I was able to browse and find what I liked. The professional young woman who served me was outstanding and very polite. Was a pleasure to shop there
March 12, 2025
Fantastic
Hi Guys,
I’ve always loved your products and have many of them the quality is superb and it’s good value for the money. Love it and really pleased with my new products.
Great company and will be buying again.
March 13, 2025
Beautiful coat
Beautiful coat, I love green colour . Very warm and comfortable. Feels light and side poppers help with walking/movement isn’t restricted. The biggest plus for me is fairly waterproof ! I walk every day with my dogs on rain, cold and snow and this coat has been perfect so far.
January 26, 2025
Very good quality and comfortable
Very good quality and comfortable, my daughter loves the style!
January 3, 2025
Your delivery takes too long,
Your delivery takes too long,
Other shops if you buy something on line and you decide to pick it up from the store, you pick it up the following day but super dry takes ages
December 28, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Croydon staff very helpful
The staff at the Croydon branch were very informative and even tho the bag I wanted wasn't sold in store, they ordered it for me for delivery and it came in 3 days. Brilliant service 😊
December 11, 2024
Reply from Superdry - Croydon
Hello,
We're so glad to hear about your positive experience at our Croydon branch.
Our team strives to provide excellent customer service and we're thrilled that they were able to help you find the perfect bag. We appreciate your kind words and feedback.
We hope you have a lovely Christmas,
Superdry
Quality garments especially
Quality garments especially, longline puffer coats for men. Lovey and warm with nice fitting all round the body.
I would buy more from this shop.
December 3, 2024
Reply from Superdry - Croydon
Hello,
Thank you for your kind words about our longline puffer coats.
We're thrilled to hear that you appreciate the quality and warmth of our garments, and that you find them to be a good fit. We're always striving to provide our customers with the best possible experience, and we're so happy to hear that you're satisfied with your purchase. We hope to see you again soon for more of our stylish and comfortable clothing.
Thank you,
Superdry
Friendly staff and good selection at…
Friendly staff and good selection at this store
November 25, 2024
The only thing that I now know that you…
The only thing that I now know that you have the best qualities products. I liked a lot my last purchase at your shop.
November 29, 2024
Absolutely wonderful customer service
Absolutely wonderful customer service, postage was quick and lots of communication. Item was as requested thankyou
November 18, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.