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Superdry - Exeter Reviews 258

TrustScore 4.5 out of 5

4.6

8-9 Princesshay, EX1 1GE Exeter, GB


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Rated 1 out of 5 stars

I ordered 2 pairs of trousers for home delivery and it’s been 2 weeks and no trousers delivered. They blame Evri for going on strike. I ordered the trousers for my partner for a Christening party and... See more

Rated 5 out of 5 stars

I bought a jacket online, it was delivered very quickly. Unfortunately, it turned out to be too big. I took the opportunity to return the jacket to a Superdry store in my city. My jacket was accepted... See more

Rated 5 out of 5 stars

The staff- Amazing They're usually working with clothes here and there but they'll get your job done, give them 5 minutes. I couldn't find what I wanted in-store so I went through the website wit... See more

Rated 5 out of 5 stars

Friendly & accommodating staff Exchanged a shirt bought for Christmas. Wife gave me wrong receipt but shop still honoured purchase . Very grateful as saved an argument and possible divorce !!!


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Exeter

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • 8-9 Princesshay, EX1 1GE, Exeter, United Kingdom

  • 01392 214005

4.6

Excellent

TrustScore 4.5 out of 5

258 reviews

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Rated 5 out of 5 stars

Customer care

The people behind the counters are lovely, the clothes are well made and the state of the shops are impeccable

May 5, 2026
Rated 1 out of 5 stars

I ordered 2 pairs of trousers for home…

I ordered 2 pairs of trousers for home delivery and it’s been 2 weeks and no trousers delivered. They blame Evri for going on strike. I ordered the trousers for my partner for a Christening party and not having the trousers in time caused a lot of hassle.

April 22, 2026
Rated 2 out of 5 stars

The cashier was rude and looked…

The cashier was rude and looked disengaged. She wasn’t helpful in anyway and to top it off she left the security tag on the item I purchased, I didn’t notice until I came home resulting in me haveing to pay again for parking to have the tag removed!

April 6, 2026
Rated 5 out of 5 stars

We love a look around the Exeter store

We love a look around the Exeter store. We were shopping for my daughter who’s the biggest superdry fan on earth. It’s a really nicely put together store, much nicer than shopping online. The staff are cool and friendly which isn’t always easy to pull off!

March 24, 2026
Rated 5 out of 5 stars

Very happy with my ski gear

Very happy with my ski gear; it was not available in the store so the stuff kindly helped me to place the order; arrived in 48 hours, well packed, jackets were absolutely fab, v impressed! Thanks 🙏

March 4, 2026
Rated 5 out of 5 stars

Must have jacket

Purchased this jacket for my husband & he loves it! Good quality & great style. Received a polite & helpful welcome at the till & I'm very happy with my purchase.

February 28, 2026
Rated 5 out of 5 stars

Friendly & accommodating staff

Friendly & accommodating staff
Exchanged a shirt bought for Christmas. Wife gave me wrong receipt but shop still honoured purchase . Very grateful as saved an argument and possible divorce !!!

February 10, 2026

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