Well, received the package ,good sevice delivered promptly but, the condition was Absolutely abysmal The casual trousers was packed and presented like a piece of Rag.To say I payed £56 pound for th... See more

Location
Switch locationUnit L84-85, Merryhill Shopping Centre, DY5 1QX Brierley Hill, GB
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See what reviewers are saying
It was a new member of staff, she was lovely & very helpful, went to a lot of trouble with ordering my coat but she did a great job.. I got it delivered at home & on plenty time for Xmas.. thanks so m... See more
Received great customer service from 2 girls at the desk at merry hill shopping centre Dudley. They order the item for me by using their on device. Delivery was free and material was amazing and it wa... See more
After trying on the jacket in store and seeing the quality, as some items I've purchased recently have fallen well short of quality of years ago. I ordered online saved having to carry shopping aro... See more
Company details
About Superdry - Merryhill
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit L84-85, Merryhill Shopping Centre, DY5 1QX, Brierley Hill, United Kingdom
- 01384 483169
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Disappointed
Well, received the package ,good sevice delivered promptly but, the condition was Absolutely abysmal
The casual trousers was packed and presented like a piece of Rag.To say I payed £56 pound for them was a joke.Took them back to the shop and they said it was the packers fault and they had no control over the way they are sent.As a company I am amazed at the atitude of everyone.What a shame as I love your clothes.
Great service
Easy to order online, item received quickly. In-store staff friendly. I find both instore and online purchasing good and have done both in the last fortnight.
Great service both online and shop.
Buying demin shorts
Was very helpful, tried a different size but decided to have a refund
Easy transaction however annoying that…
Easy transaction however annoying that you don’t get a message to say item is ready to collect in the end I just turned up because tracking said it has arrived a few days before
Lovely assistant in store
Top quality clothing well worth the…
Top quality clothing well worth the cost. I love the styles that I cannot find anywhere else to match.
I love superdry clothes
I love superdry clothes. The quality is excellent and a mid range price. The shop was spotless and the staff very helpful.
The crew is very helpful and friendly.
Very helpful staff
excellent service 👍🏻
Helpful staff member and the quality of…
Helpful staff member and the quality of the goods
Staff didn’t care at all
Was wondering around the empty store for about it 20 minutes trying to find something for my dad for Christmas and not once was I approached by staff as they were all just standing at the till talking on both floors not paying attention at all then when I went to pay it felt like I had interrupted their conversation, with a dirty look and not a very polite transaction
Very good quality!
I recently bought a jumper for my daughter & a top for my husband as xmas presents. They are very good quality! I would prefer to pay a little less but compared with cheaper products/prices in other shops, these will last much longer.
Excellent product and friendly staff
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