Went in birthday shopping for my bonus daughter, had a rough idea of what to get but Petrina was THE most amazing help - we shopped like 2 possessed demons to find the perfect outfits for the kid. Per... See more
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Christmas gift card was refused because it wasn’t credited in store . Admitted a member of staff over Christmas had done this multiple times and it had caused issues . Still didn’t resolve my issue .... See more
Both young ladies on duty were very helpful, one dealing with my return.. ( wrong size) and clearly explained our options..and while my wife sought a new item. I noticed a sale item ideal for my job.... See more
We have purchased the hoody for a gift. It was packed poorly and because was left by deliverer behind a bin in a big rain (not even left the notice) it was totally wet before we have found it. We had... See more
Company details
About Superdry - Rushden Lakes
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
A8a-8b Rushden Lakes Shopping Park, NN10 6FH, Rushden, United Kingdom
- 01933 357620
4.9
Excellent
192 reviews
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Lovely people and very chatty makes…
Lovely people and very chatty makes everything a little more relaxed and just gives the place personality
June 27, 2024
Reply from Superdry - Rushden Lakes
Hello,
We appreciate you sharing your feedback with us about your Rushden Lakes store shopping experience.
We always aim to offer the best service to our customers every time, so we're really happy to read your great comments.
Thanks again for the review and for shopping with us, we really appreciate it. If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
Reply from Superdry - Rushden Lakes
Hi there,
Thank you for sharing your feedback with us, we love to hear from happy customers. Thanks again for the review. We really appreciate it
Kind regards,
Superdry Care
Customer service was superb.
Customer service was superb.. I needed a larger jacket for my son but the store at Rushden didn't have the right size, so they checked availability and then called the store in Peterborough who had availability and arranged for a reservation.
Amazing service
June 17, 2024
Reply from Superdry - Rushden Lakes
Hi Donna,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so we love to hear from happy customers.
Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Friendly approachable staff
I like the relaxed atmosphere staff are helpful and don't hover around you as if you can't dress yourself, but close enough to ask for help if you need it
June 1, 2024
Reply from Superdry - Rushden Lakes
Hello,
Thank you for sharing your valuable feedback with us.
At Superdry we want our customers to have a really positive experience, so we're happy to read your great comments about our Rushden Lakes store.
Thanks for shopping with us, we really appreciate it.
If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
Almos perfect
Tricky to find correct size in piles of random t shirts
Good quality shirts but a touch small for size
May 14, 2024
Reply from Superdry - Rushden Lakes
Hello,
Thank you for taking the time to give us your valuable feedback.
We endeavor to give our customers a really positive experience, so your comments and feedback really help.
We use all feedback to learn and improve.
Superdry Team
Helpful friendly staff
May 4, 2024
Reply from Superdry - Rushden Lakes
Hello,
We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really happy to to read your comments. Thanks so much for your review and comments.
Superdry Customer Care
Rushden Lakes store
I visited Rushden Lakes store, the staff were very helpful, the store was well stocked and I found everything I needed.
April 28, 2024
Great sales experience.
April 18, 2024
Christmas gift card was refused because…
Christmas gift card was refused because it wasn’t credited in store . Admitted a member of staff over Christmas had done this multiple times and it had caused issues . Still didn’t resolve my issue . Now have to get my sister to prove her purchase of this gift card to get my money back . Poor experience.
March 14, 2024
brillant service
brillant service. easy to engaged with customer. lovely gentleman, chats and laughter during purchase
February 25, 2024
Orderin process
Easy to process, good to offer click and collect as it saves some cost. Quick collection in store no hassle
February 15, 2024
Great selection and speedy service when…
Great selection and speedy service when ordering online
February 18, 2024
Happy
Happy with the service provided.
Although it took it took a couple of attempts to find my delivery
February 6, 2024
Super quick exchange at Rushden Lake
Super quick exchange at Rushden Lake , refunded in less than 24 hours , excellent communication and postage
February 7, 2024
Wonderful service in shop
Wonderful service in shop. Found exactly what I was after. Exchanged item bought on line for a perfect item in the store.
February 1, 2024
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