Supersaver.no Reviews 

9,056
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Buy a Norwegian flight from Supersaver and forget doing an online check-in. They changed the system. Only possibility to do the check-in nowadays is physically at the airport!

Rated 2 out of 5 stars

A company that really goes a long way to show that it is shameless I am constantly tries to rip you off. Works well when there are no snags, and is an absolute nightmare if anything unexpected should... See more

Rated 1 out of 5 stars

Hei This very bad angency, i buy a ticket with all, details, 2500 kroner xtra that any happed i can change my ticket, and now they change tha date, and my 30 kilos i gone i choice this angency but im... See more

Rated 1 out of 5 stars

Bought tickets to Malaysia before the pandemic. Naturally flights were cancelled. I was promised to be able to file for refund in one year. That was odd enough. After one+ year tried to get my refu... See more

Company details

  1. Travel Agency

About Supersaver.no

Information provided by various external sources



IMPORTANT NOTIFICATION

Due to the current situation caused by the Coronavirus outbreak, a huge amount of requests is being received by our Customer Support team. As a result of this, we are facing very long waiting times on all communication channels and currently we do not provide replies to reviews on Trustpilot.

Please use the below link to verify online if an airline permits any refunds or changes and receive guidance on further possible steps:

https://www.supersaver.no/rf/corona-virus

Thank you for your understanding.

Billige fly og reiser

Det viktigste for oss er å tilby deg markedets laveste pris på reiser! Hos oss kan du tilpasse reisen helt etter dine egne behov. Er du bare ute etter en billig flybillett? Eller en komplett reise med hotell, ekstra bagasje og leiebil? Det er opp til deg! Du får også mulighet til å kjøpe en fleksibel billett, legge til forsikringer og avbestillingsbeskyttelse.

Stort utvalg Du søker hos 640 flyselskaper og 240 000 hoteller via oss. Du kan alltid sortere søket på våre anbefalinger og kampanjetilbud, lavest pris og kortest flytid.

Bestill trygt og betal sikkert

Som det ledende online-reisebyrået i Norden, og et av de tre største i Europa, har vi 3,5 millioner kunder per år. Vi begynte som reisebyrå i 1989, og ble senere et av de første som startet med å selge reiser online. Du kan føle deg trygg når du bestiller via oss – vi har nødvendig erfaring og kunnskap.

Er det noe du lurer på?

På kontaktsiden vår kan du lese svarene på de vanligste spørsmålene vi bruker å få. Hvis du ikke finner det du leter etter, kan du enten sende en e-post eller ringe. Du finner e-postskjema, telefonnummer og åpningstider på kontaktsiden:

Contact info

1.5

Bad

TrustScore 1.5 out of 5

9K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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1.5

All reviews

(9,056)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

Good service , solution oriented, not just profit as some other companies. Been a pleasure

January 22, 2020
Unprompted review
Supersaver.no logo

Reply from Supersaver.no

Hi Mohamed!

Thank you so much for your kind review! We really appreciate it and look forward to having you again.

Best wishes,
Supersavertravel

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Rated 5 out of 5 stars

Kjæmpe bra

Kjæmpe bra og rask booking

January 19, 2020
Unprompted review
Supersaver.no logo

Reply from Supersaver.no

Hej Grace!

Stort tack för ditt fina omdöme! Vi ser fram emot att du reser med oss snart igen.

Vänligen,
Supersavertravel

Rated 5 out of 5 stars

Thanks

Thanks for all

January 15, 2020
Unprompted review
Supersaver.no logo

Reply from Supersaver.no

Hi Issa!

Thank you for such a nice review!

Best wishes,
Supersavertravel

Rated 4 out of 5 stars

Good

Good purchase

January 3, 2020
Unprompted review
Supersaver.no logo

Reply from Supersaver.no

Hej Thomas!

Tack för ditt fina omdöme!

Vänligen,
Supersavertravel

Rated 5 out of 5 stars

God service

God service and no problem with paying.

January 1, 2020
Unprompted review
Supersaver.no logo

Reply from Supersaver.no

Hej Aslam!

Tack för ditt fina omdöme!

Vänligen,
Supersavertravel

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Rated 1 out of 5 stars

Wizz Air and Supersaver NO MORE

Elendig info om flyselskapet og regler forbundet med innsjekk.

December 26, 2019
Unprompted review
Supersaver.no logo

Reply from Supersaver.no

Hej Haris!

Tack för din feedback! Vi tar till oss av denna för att kunna bli bättre på det vi gör.

Vänligen,
Supersavertravel

Rated 3 out of 5 stars

I have bought the ticket and it say i…

I have bought the ticket and it say i need to pay 5052kr , now i check and i pay 5252 kr!!!
For what this 200 kr extra ? There is no place where it say !!! First time i bought and i am disappointed

December 22, 2019
Unprompted review
Supersaver.no logo

Reply from Supersaver.no

Hi Timeea!

Thank you for your feedback. The price we offer is dynamic and ruled by availability, which means that it could change during the booking process. The price can go both ways, up and down, and since we’re strictly an intermediary and sell no tickets of our own, there’s very little we can do about this.

Best wishes,
Supersavertravel

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Rated 5 out of 5 stars

I often use Supersaver

I often use Supersaver. Excellent website, excellent prices, and no issues with reliability. I would definitely recommend Supersaver. It's really super!

December 9, 2019
Unprompted review
Supersaver.no logo

Reply from Supersaver.no

Hej Junaid!

Tack för ditt fina omdöme!

Vänligen,
Supersavertravel

Rated 1 out of 5 stars

Cancelled the reservation several hours…

Cancelled the reservation several hours after it was confirmed and money drawn from my account. Blaming "technicall error" but still advertise the same flights on Skyscanner as I bought.

December 8, 2019
Unprompted review
Supersaver.no logo

Reply from Supersaver.no

Hej Micael!

I väldigt få fall händer detta och då rekomenderar vi att du bokar en ny biljett i väntan på återbetalningen.

Vänligen,
Supersavertravel

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Rated 2 out of 5 stars

Super

Det blir billig fly ..........

December 5, 2019
Unprompted review
Supersaver.no logo

Reply from Supersaver.no

Hej Hassan!

Tack för ditt omdöme!

Vänligen,
Supersavertravel

Rated 3 out of 5 stars

Just make sure you don't get anything wrong

I know i screwed up. However, I contacted super saver by phone exactly 3 minutes after booking a ticket for the wrong date. Really stupid mistake, and it cost me 400 NOKs. Just be aware, there is no flexibility.

December 5, 2019
Unprompted review
Supersaver.no logo

Reply from Supersaver.no

Hi Emil!

We are sorry to hear about this, we would like to do this free of charge however as it includes a cost for us we have to charge you as well.

Best wishes,
Supersavertravel

Rated 5 out of 5 stars

Easy to use

Easy to use, fast results, good value for money.

December 4, 2019
Unprompted review
Supersaver.no logo

Reply from Supersaver.no

Hej Helene!

Tack för ditt fina omdöme!

Vänligen,
Supersavertravel

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Rated 4 out of 5 stars

No hidden fees- user friendly

No extra fees, easy online booking, services easy to select or omit.

November 30, 2019
Unprompted review
Supersaver.no logo

Reply from Supersaver.no

Hej Yiannis!

Tack för ditt fina omdöme!

Vänligen,
Supersavertravel

Rated 5 out of 5 stars

A very easy,straightforward and…

A very easy,straightforward and trustworthy website with a great background of satisfied customers

November 26, 2019
Unprompted review
Supersaver.no logo

Reply from Supersaver.no

Hej Keith!

Tack för ditt fina omdöme!

Vänligen,
Supersavertravel

Rated 1 out of 5 stars

Used them before but not eny more.

Used them before but not eny more.
I have ordered flyght tickets for 8 passengers and until the end and paiment the departure time of the plane has been changed.
After payment we have call them to ask what was that about, and whi the flight is changed in a earli oane.
Then the show has begun, we have been throw like a ball between the flight company and them until we realized that cares.
After long waiting time an nice waiting songs we gett in contact whit a guy from supersaver (I will not reveal his name) that is recomands to call the flight company and change or cancel there the flights.
I asked if they can confirm the discussion that we had by mail (we was pretty pist off after a Lott of waiting) but "normally" denied.
We get contact with the flight company, then the flight is canceled whit no extra fee and full refund.
We call back supersaver to confirm the cancelation there also, but guess what....?
Another guy from customer service asks if we were informed about the cancelation fees that their need to apply 🤔, becouse is the company policy. And they don't give full refund.
All these happen 1 or less hour.
So now I ask you, dear customers, that you use them, how you can trust them?
From now on I will prefer to not use them.

Best regards
Mircea C

November 25, 2019
Unprompted review
Supersaver.no logo

Reply from Supersaver.no

Hi Vasile!

We are sorry that you were not aware of our terms when it comes to our refund policies. We do however state these on our web page and are hence unable to change what we have already stated.

Best wishes.
Supersavertravel

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