Sureseal Windows Limited Reviews 

488
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 108 reviews, reviewers overwhelmingly had a great experience with this company, consistently mentioning smooth, professional, and reliable service throughout the entire project. Customers frequently praise the staff, surveyors, and installation teams for being exceptionally polite, highly helpful, and extremely careful to keep homes clean and tidy. People also highlight the outstanding quality and modern design of the windows and doors, noting how beautifully they fit and significantly improve overall home warmth. However, some customers also noted occasional issues regarding below-par installation work on larger windows or unexpected last-minute scheduling adjustments before the project officially started.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are extremely helpful and... See more

Service

Customers consistently note positive experiences with service, praising the professional team and exceptional... See more

Quality

Users describe positive interactions with quality, consistently highlighting the exceptional standard of both... See more

Product

Consumers find product to be positive, highlighting high quality, solid build, and a fantastic appearance.... See more

Customer service

People report positive experiences with customer service, noting that staff members are knowledgeable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

great people to deal with from start to finish, very easy, and happy to answer any questions, big or small. installer, Alan, was efficient, tidy and very polite. couldn't recommend highly enough. havi... See more

Company replied

Rated 5 out of 5 stars

Sean and James were brilliant, really enjoyed having them around. They were polite, helpful and professional. They cleaned up after themselves several times a day and did an excellent job. Fantastic c... See more

Company replied

Rated 5 out of 5 stars

Sean & Josh fitted 8 windows during some challenging weather. Cleaned up every day and took care while working in our home ensuring our carpets & furniture were well covered throughout. Extremely... See more

Company replied

Rated 5 out of 5 stars

We needed to replace all our windows, doors and fron and back porches in December 2024 so contacted Sureseal. From the first appointment where everything was assessed and qoute worked out, throug... See more

Company replied


Company details

  1. Window Supplier
  2. Window Installation Service

Written by the company

Sureseal Windows Limited delivers class-leading home improvements with a focus on quality, clarity and care. We design, supply and install premium windows, bi-folding doors, sliding doors and entrance doors, completed by robust rainwater protection systems (roofline) to keep your home looking sharp and performing at its best. Every product is specified for lasting performance—smooth operation, secure hardware and excellent thermal efficiency—so you feel the difference from day one. Your home is unique, so our approach is personal. We’ll help you choose the right styles, colours and finishes, from slim-sightline contemporary looks to timeless classics. Our designers listen first, offer practical guidance, and provide clear, transparent pricing. No pushy tactics—just expert advice and options that fit your home and budget. Installation matters as much as the product. Our teams work cleanly and respectfully, protect your space, and aim to leave everything neat and tidy. We coordinate fitting to minimise disruption and keep you updated throughout. Because the details count, we also offer matching roofline upgrades—fascias, soffits and guttering—so the whole exterior feels cohesive and protected against the weather. Aftercare is straightforward, too. You’ll have honest communication, dependable warranties, and a friendly team on hand if you ever need support. Whether you’re replacing a single door, opening up a view with bi-folds, upgrading to energy-efficient windows, or completing the look with roofline products, we’re here to make it easy—and to do it properly. If you’re considering improvements, we’d love to help. Book a free, no-obligation design visit and see what’s possible.


Contact info

4.9

Excellent

TrustScore 5 out of 5

488 reviews

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4.9

All reviews

(488)

85 reviews in the last 12 months

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Rated 5 out of 5 stars

Sean Thomas was simply great

Sean Thomas was simply great. Anything we needed he was there. Great communication throughout. Great craftsmanship. Super guy.
Thanks Sean.

July 27, 2024
Unprompted review
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Reply from Sureseal Windows Limited

We're thrilled to hear about your wonderful experience with Sean Thomas! He's truly dedicated to making sure everything goes smoothly. We're glad his communication and craftsmanship made a great impression. Thanks for sharing your kind words!

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Rated 5 out of 5 stars

Very Pleased Indeed!

Very Pleased Indeed!
We are both very happy indeed with the quality of the windows and doors,but even more so with the fitting team Martin and Jamie who apart from being nice guys, did a remarkably neat and excellent job chasing in and sealing all the surrounds.It is an old stone cottage and so uneven doorways and lots of rustic stonework,10 out of 10 guys,thank you very much!

July 11, 2024
Unprompted review
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Reply from Sureseal Windows Limited

Thrilled to hear you're very happy with the quality of your new windows and doors! Martin and Jamie will be delighted to know they made such a positive impact, especially given the unique challenges of your charming stone cottage. A huge thank you for the 10 out of 10 rating and your kind words—means the world to us!

Rated 5 out of 5 stars

Excellent service

From the initial quote, Sure seal have provided excellent service. The fitter ‘James ‘ was absolutely brilliant at his work, he was polite and was always pleasant to talk to. He is definitely an asset to the company, i cannot praise him enough. Overall, the experience of replacing our windows was second to none and would definitely recommend. Thank you James and Sureseal. Gwernydd Jones.

June 25, 2024
Unprompted review
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Reply from Sureseal Windows Limited

Thank you so much, Gwernydd Jones, for your kind words! Thrilled to hear about your great experience with us. James will be over the moon to know he made such a positive impact. We're delighted you love your new windows and so glad you’d recommend us. Thanks again for choosing Sure seal!

Rated 5 out of 5 stars

Sean Thomas was just amazing

Sean Thomas was just amazing. He arrived on time and went above and beyond to accommodate us however possible. The quality of his work is amazing and his professional, kind manner made him part of the family for the day. He started at 8.30am and didn't leave until he had finished. Which was gone 9pm. Will definitely be asking for Sean to install the back windows when we need them.

June 6, 2024
Unprompted review
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Reply from Sureseal Windows Limited

Thank you so much for sharing your wonderful experience with our installer Sean Thomas!

We're thrilled to hear he provided top-notch service and made you feel right at home.

Your kind words about his dedication and the quality of his work truly mean a lot to us.

Looking forward to helping you with your back windows when the time comes.

Thanks for choosing Sureseal Windows Limited!

Rated 5 out of 5 stars

Sureseal Windows & Doors - Workmanship was excellent. Happy with the products, results and not forgetting the stress free and great installation

I have just had new windows and doors installed by Sureseal Windows Ltd 28th May) and am really happy with the results. The team at Sureseal particularly Adam and Richard planned it all from start to finish to a high specification. I found the whole experience straightforward and stress free. I am over the moon with the result. 

I would like to personally thank Ian, the installer for all his hard work and would like to leave feedback from a very satisfied and happy customer. Ian worked extremely hard and was methodical and professional in his approach. 

Ian is a very dedicated and honest worker, extremely tidy and communicated constantly to ensure customer satisfaction.  Ian even helped me put my window blinds back which was a nice touch.

I would definitely recommend Ian to undertake your required window and door installations without hesitation and confidence to friends, neighbours and anyone reading this review. You won’t be disappointed. Thank you Sureseal and the team you are amazing. 😆

May 28, 2024
Unprompted review
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Reply from Sureseal Windows Limited

Thank you for sharing your wonderful experience with Sureseal Windows Limited!

We're thrilled to hear that you're over the moon with your new windows and doors. It's fantastic to know that Adam and Richard's planning, and Ian's diligent and professional installation made everything straightforward and stress-free for you.

We'll pass along your kind words to Ian and the rest of the team. Your recommendation means the world to us. Enjoy your beautiful new windows and doors! 😆

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Rated 5 out of 5 stars

Top Job

This is the second time I have used Sureseal, and they were once again fantastic. From start to finish they are great to use, friendly, affordable, and a really good finish.

There's a few windows and doors left to replace on the property, and they will be my first call again when I'm ready.

March 11, 2024
Unprompted review
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Reply from Sureseal Windows Limited

Thank you so much for the lovely review!

We're thrilled you chose Sureseal Windows Limited again and had a fantastic experience with us. It means a lot to know that you find us friendly, affordable, and appreciate our quality finish.

We can't wait to help with the remaining windows and doors whenever you're ready. 😊

Rated 5 out of 5 stars

It was so good the first time...we went back for more!

This is the second time that we've bought windows/doors from Sureseal and, once again, the service was excellent. From the first consultation to discuss what we wanted, the advice provided and discussed, through to the measuring and fitting. Every member of the team was a credit to the company and the fitter, James, was extremely professional, tidy and thorough.

April 19, 2024
Unprompted review
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Reply from Sureseal Windows Limited

he entire Sureseal Windows Limited team is absolutely thrilled to hear you returned for a second round and had another excellent experience!

Thank you for highlighting our service from consultation to fitting. James and the rest of our team take great pride in their work, and your kind words are truly appreciated.

We look forward to welcoming you back again!

Rated 5 out of 5 stars

I cannot express how pleased I am.

I cannot express how pleased I am with my double glazing. The service was second to none, from the quotation, in which there was no hard sell, measuring and finally the installation by Mal and Jamie. What can I say, they were friendly, very clean by putting dust sheets down and tidied up at the end of the day and always made sure you were happy with the job.
I really recommend this company, as they are honest as the day is long.

May 3, 2024
Unprompted review
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Reply from Sureseal Windows Limited

Thank you so much for your wonderful review!

We’re absolutely thrilled that you’re pleased with your new double glazing.

It’s fantastic to hear that the service met your expectations from start to finish.

Mal and Jamie always strive to deliver a clean, friendly, and efficient experience, and we’re happy that they ensured you were satisfied all the way through.

Your recommendation means the world to us, and we’re overjoyed to be recognized for our honesty and quality.

Cheers for being a part of the Sureseal Windows Limited family!

Rated 5 out of 5 stars

Would recommend

Reasonably priced, easy communication, the windows arrived within the specified time, and fitted within the timescale given.
Sean and Tim did an excellent job of fitting the windows despite atrocious weather on those two days.
Too early to tell about the longevity of the windows, or what the companies reaction would be like should a problem arise, the windows look and feel solid and similarly security looks good with the lock company they have chosen to use. So far very pleased with the experience and would recommend.

April 9, 2024
Unprompted review
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Reply from Sureseal Windows Limited

Thanks for the great review. Any problems or you need a service call for anything please just let us know.

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Rated 5 out of 5 stars

Relly pleased with our windows

Relly pleased with our windows. The fitter did an excellent job and the hose id so much warmer. Not a soundproof as we were told they would be but all in all a first class service.

April 9, 2024
Unprompted review
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Reply from Sureseal Windows Limited

Thank you so much for sharing your experience with Sureseal Windows Limited!

We're thrilled to hear you're enjoying your new windows and that the fitting went smoothly.

Your home feeling warmer is great news! Sorry to hear about the soundproofing not meeting expectations; Since the Goverment made it a legal requirement to introduce trickle vents to every installation it has definelty made it more difficult on the noise reduction front but watch this space we are working on it.

We're delighted you found our service first-class overall!

Rated 5 out of 5 stars

We went with Sureseal Windows initially…

We went with Sureseal Windows initially due to their highly competitive quote, locality and great reviews, and they didn't disappoint. From quote to completion Dominic and Chris delivered an excellent service. They were professional, polite and very patient whilst working around a houseful at times and very a vocal dog! They always cleaned up after themselves and Dominic kept us updated and informed along the way, regularly checking in that we were happy with everything. They took great care to ensure minimal damage around the windows and we were amazed at the finshed result. Would highly recommend Sureseal Windows.

March 13, 2024
Unprompted review
Rated 5 out of 5 stars

Punctual workmen.

Punctual workmen.
Worked steadily and methodically.
Cleaned up everyday.
Worked quickly.
Answered all our questions.

May 8, 2023
Unprompted review
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Reply from Sureseal Windows Limited

Thank you so much for sharing your positive experience with Sureseal Windows Limited!

We're thrilled to hear that our team was punctual, methodical, and quick while maintaining cleanliness every day.

It's wonderful to know that they answered all your questions and made everything as smooth as possible. Your kind words mean the world to us!

Rated 5 out of 5 stars

Fantastic fitters and Surveyor

Fantastic fitters and Surveyor
MAL JAMIE and STEVE fantastic guys very hard working , friendly polite and trustworthy , their work is excellent , however this company has a major problem with communication, placed order and took months for them to communicate again , not my job to do it , they are the sales team, they are very lucky to have such a great workforce ,who I would highly recommend!

March 6, 2024
Unprompted review
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Reply from Sureseal Windows Limited

Thank you so much for your kind words about our team here at Sureseal Windows Limited!

We're thrilled to hear that Mal, Jamie, and Steve impressed you with their hard work and professionalism. We sincerely apologize for the communication delay you experienced and appreciate your patience.

Your feedback is invaluable, and we'll work on improving our communication process. Thanks for the recommendation and for believing in our workforce!

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Rated 5 out of 5 stars

Polite

Polite, helpful and happy

November 6, 2023
Unprompted review
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Reply from Sureseal Windows Limited

Hi there! 🌞

We're overjoyed to hear that you found our team at Sureseal Windows Limited to be polite, helpful, and happy.

Your kind words have brightened our day and make us even more excited to keep delivering the best service.

Thanks for sharing your positive vibes!

Rated 4 out of 5 stars

Fantastic team

Fantastic team. Very efficient and clean during the job. Good communication with office.

November 22, 2023
Unprompted review
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Reply from Sureseal Windows Limited

hank you so much for your lovely review!

Thrilled to hear that our Sureseal Windows Limited team impressed you with their efficiency and cleanliness.

Great communication is key for us, and we’re glad it made a difference for you.

Looking forward to serving you again in the future!

Rated 5 out of 5 stars

Great company, professional and the windows and door are fab

From the first time the company came to visit, the pricing, the change from white to grey at the front, the professional, great customer service, I was very pleased.
I was kept informed, when they fitted the windows, it all looked really good and everything was made good and they cleared up after themselves and were very friendly. I was also thrilled at the bonus of having a grey door, which I hadn’t intended to change but the composite was more affordable than I realised

October 30, 2023
Unprompted review
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Reply from Sureseal Windows Limited

Thank you so much for your lovely feedback!

It's wonderful to hear that you were pleased with our service and the transformation of your windows and door.

We always strive to keep our customers informed and ensure everything looks perfect.

Thrilled to know you loved the grey door surprise!

We're here for any future needs.

Warm regards from the Sureseal Windows Limited team.

Rated 5 out of 5 stars

Great Service

Had all my windows and patio doors renewed plus a new front door. Fabulous service, all done within 1 and half days. No mess at all and they took away my old windows and doors. I would definately recommend this company.

March 2, 2023
Unprompted review
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Reply from Sureseal Windows Limited

Thank you so much for your kind words!

We're thrilled to hear that you're happy with your new windows and doors.

It’s great to know our team completed everything swiftly and left your home spotless.

Your recommendation means the world to us.

Cheers from everyone at Sureseal Windows Limited!

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Rated 5 out of 5 stars

I was well pleased pleased with my windows and…

I was well pleased with my windows and the tradespeople we're very professional would recommend this firm

March 6, 2023
Unprompted review
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Reply from Sureseal Windows Limited

Thank you so much for your kind words!

We're thrilled to hear you loved your new windows and had a great experience with our professional team.

Your recommendation means a lot to us at Sureseal Windows Limited, and we're here anytime you need us.

Welcome to the Sureseal family!

Rated 4 out of 5 stars

The home visit was ok

The home visit was ok, only wanted a quote really to get idea of costs. But the big sell got my mom hooked. Fabrication took a good while as all window sizes differed. Fitting went well, thigh needed a further visit as one window wouldn’t lock properly. Fitted fine after shims were removed to allow closing. Still get foggy window when cold though.

December 8, 2023
Unprompted review
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Reply from Sureseal Windows Limited

Thanks for your feedback!

Glad the home visit was ok and the fitting eventually went well. Apologies for the wait due to the custom sizes.

We're really sorry about the window lock issue, and happy it was resolved.

For the foggy window, please reach out to us with your details so we can ensure its sorted for you.

Your experience is important to us at Sureseal Windows Limited!

Rated 5 out of 5 stars

great price

great price, job was started and finished as agreed .clean and tidy and very professional .

February 24, 2024
Unprompted review
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Reply from Sureseal Windows Limited

Thank you so much for your kind words!

Thrilled to hear you’re happy with our prices and workmanship. Clean, tidy, and professional is what we strive for at Sureseal Windows Limited.

We’re delighted it shows and appreciate you taking the time to let us know.

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