Surreal Succulents Reviews 

311
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 143 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the wonderful selection of plants available online, noting that their orders always arrive promptly and are securely packaged for safe transport. People truly love the healthy condition of the greenery, sharing that the growing specimens establish quickly and look stunning once placed in their home gardens. However, some customers also noted that certain plants were much smaller than anticipated based on the pictures displayed on the website. A few reviewers additionally mentioned that items arrived wrapped loosely in paper rather than being planted inside proper pots.

What people talk about most

Quality

People report positive experiences with quality, highlighting that plants consistently arrive in healthy,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting prompt arrivals and parcels... See more

Order

Consumers find order to be positive, highlighting that the process is straightforward, easy to complete, and... See more

Service

Reviewers mention positive feedback about service, frequently highlighting prompt delivery and helpful advice... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really like the selection at Surreal succulents and have had the cuttings turn up very well wrapped and packaged for transport. I have had 5 succulents in total over the last few months so very... See more

Rated 5 out of 5 stars

What a great plant shopping experience. The order was easy to place, and it wasn't long before my plants arrived. They were carefully packaged, and were in great condition. I had a question about grow... See more

Rated 5 out of 5 stars

Wonderful selection of plants, great website and prompt delivery. I was nervous about the plants being delivered bare rooted - no need. They were really well packed and in good condition. Everythi... See more

Rated 5 out of 5 stars

This is my 3rd order from Surreal Succulents. Each delivery has been on time with individual plants well packaged and labelled. I have chosen 16 different Aeonium, 13 seem to be doing ok, unfortunatel... See more

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4.9

Excellent

TrustScore 5 out of 5

311 reviews

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4.9

All reviews

(311)

135 reviews in the last 12 months

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Rated 3 out of 5 stars

Ordered a Sedum suaveolens and a Sedum…

Ordered a Sedum suaveolens and a Sedum nussbaumerianum. The Sedum nussbaumerianum came perfectly fine with a lot of viable root growth on the bottom and rooted with ease. The Suaveolens however, came with no viable root base and has not rooted at all, no new growth and is now dying. For a succulent that cost £15 I would at least expect a viable root base for this plant to be sold. as this plant has not sent out a single root since it was received and all care guides provided by Surreal succulents were followed to a T.

October 2, 2025
Unprompted review
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Reply from Surreal Succulents

Hello Dean,
Thank you for your balanced review. We will be sending you a replacement Sedum suaveolens free of charge as this is not to our usual standard.
When ordering plants online, getting a healthy plant in the post to begin with is essential for a healthy start in the plants new home, and since your plant arrived with no healthy roots, I can fully understand your frustration in trying to get it established.
For your current suaveolens, try dipping the base in rooting hormone. This should help it along.
Again, thank you for the feedback and we will be sending you a healthy replacement shortly.
Kind regards, Jack.

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Rated 5 out of 5 stars

Very healthy

Very healthy, bright looking plants, settled in and started growing quickly.

August 26, 2025
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Rated 5 out of 5 stars

Succulents

I was very pleased with my succulents. They arrived on time, well packed. I have ordered 3 times now and probably will order more in the future.

September 30, 2025
Rated 5 out of 5 stars

Packaged with care

Fantastic to find all the plants in my order carefully packaged, in excellent condition and securely delivered, with excellent guidance on potting them, and more info online.

October 2, 2025
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Rated 5 out of 5 stars

Great plants and quick delivery!

Ordered 8 succs and they arrived healthy and HUGE and on time. Very well packaged and safe: only a couple of sedum bits fell off but I know how easy they are to break off. I’m already looking to order again as they have such a great variety of succs.

September 2, 2025
Rated 5 out of 5 stars

Brilliant plants

Brilliant plants. I have been buying green zone hardy outdoor succulents from Surreal Succulents for the past 6 years and have created a succulent only outdoor bed in my London garden. It’s now fully established with beautiful plants all from this company. Everyone comments on them and I say they came as tiny bare root plants from SS and now look at them! Highly recommend them. Make sure you buy according to your growing environment. Follow their advice and you will reap the rewards.

September 14, 2025
Unprompted review

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