Surreal Succulents Reviews 

311
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 143 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the wonderful selection of plants available online, noting that their orders always arrive promptly and are securely packaged for safe transport. People truly love the healthy condition of the greenery, sharing that the growing specimens establish quickly and look stunning once placed in their home gardens. However, some customers also noted that certain plants were much smaller than anticipated based on the pictures displayed on the website. A few reviewers additionally mentioned that items arrived wrapped loosely in paper rather than being planted inside proper pots.

What people talk about most

Quality

People report positive experiences with quality, highlighting that plants consistently arrive in healthy,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting prompt arrivals and parcels... See more

Order

Consumers find order to be positive, highlighting that the process is straightforward, easy to complete, and... See more

Service

Reviewers mention positive feedback about service, frequently highlighting prompt delivery and helpful advice... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really like the selection at Surreal succulents and have had the cuttings turn up very well wrapped and packaged for transport. I have had 5 succulents in total over the last few months so very... See more

Rated 5 out of 5 stars

What a great plant shopping experience. The order was easy to place, and it wasn't long before my plants arrived. They were carefully packaged, and were in great condition. I had a question about grow... See more

Rated 5 out of 5 stars

Wonderful selection of plants, great website and prompt delivery. I was nervous about the plants being delivered bare rooted - no need. They were really well packed and in good condition. Everythi... See more

Rated 5 out of 5 stars

This is my 3rd order from Surreal Succulents. Each delivery has been on time with individual plants well packaged and labelled. I have chosen 16 different Aeonium, 13 seem to be doing ok, unfortunatel... See more

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4.9

Excellent

TrustScore 5 out of 5

311 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(311)

135 reviews in the last 12 months

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Rated 5 out of 5 stars

Delighted with my purchases.

My plants arrive well packaged and in good condition.
Included are care reminders, backed up with useful growing information on the website from which I ordered.
All of my plants seem to ‘grow on’ well.
A couple of times I’ve received plants which divide very easily to give me more for my money. Bonus!
Will continue to use Surreal Succulents.

September 2, 2025
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Rated 5 out of 5 stars

Supreme succulent service

The succulents I ordered arrived well packaged and in excellent condition. The plants are all healthy and strong specimens. I am a repeat customer because I am so happy with Surreal Succulents.

August 26, 2025
Rated 5 out of 5 stars

I love the selection of plants on the…

I love the selection of plants on the website, it’s a fabulous pick and mix so it is a treat to browse.
I’m only a beginner but I feel buying succulents is like buying jewelry for the garden; little pots of architectural gorgeousness.

August 26, 2025
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Rated 5 out of 5 stars

Really excellent

Really excellent. Glad you use Royal Mail for reliable delivery. Lovely sturdy plants packaged with great care.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

So easy to buy, and such beautiful plant

Easy to order through the 'Shop'app and quickly arrived, wrapped safely in tissue paper, care instuctions and even a plant tag. Beautifully healthy, the roots look perfect. My little 'Devotion' Echeveria has been named Ruby and sits in pride of place amongst my other succulents

August 21, 2025
Unprompted review
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Rated 5 out of 5 stars

An absolute must visit…

I absolutely love visiting Surreal Succulents, there is such a huge variety of succulents available at great prices. They’re a lovely small family business – always so friendly, helpful, and full of brilliant plant knowledge. I can never resist bringing home more than I planned, and the quality is always fantastic. It’s one of my happy places!

July 27, 2025
Unprompted review
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Rated 5 out of 5 stars

Reliable and good quality

The plants arrived in excellent conditionn and very carefully and appropriately packed - there was no damage at all.
The time from ordering to receipt of goods was realistic.
The included instructions were useful and I was quickly and easily able to build up a very pleasing display which appears to be thriving andhas already had one or two compliments.

July 31, 2025
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