Sustainsolar 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

AVOID AVOID AVOID

AVOID AVOID AVOID
Research GREEN ENERGY TOGETHER and you will understand
They just changed their name and continued installing even after they had lost there MCS accreditation.
I’m still owed over £1000!

May 1, 2023
Unprompted review
Rated 2 out of 5 stars

Beware

The installation was quick, good and efficient. The workers turned up on time, very helpful, knowledgeable and friendly. The system itself is working fine but that's where it ends. The admin side is absolutely appalling, have chased for 3 weeks now and have still not had our follow up call so the system has not been commissioned and therefore no certificate issued which means I'm pumping electricity into the grid and not getting a penny back for it, I am also not able to get the solar tariff and these were all promised by the rep David Bruce which is obviously the incentive to purchase. I was told that everything would be sorted and finalised within 10 days, well I'm 3 weeks down the line and diddly squat. Take the plunge if you wish but chase chase chase is all I can say 😡😡

June 14, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Avoid this company. Same charlatans that run Green Energy Together that have gone bust without finishing their installs, have left my house damaged, and not completed the legal/registration paper work required. Now going bust and reset up as this company.

April 20, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

Too bad to express

Please read up online and do some research (companies house)
Started out as Solarpicity.

They went under. They then went under GET-UK (Green Energy Together)

All online if you’re discerning enough to check.

I would advise you to avoid them, I’m owed money which I’ve been chasing for eternity.

Shoddy work, unprofessional, missed appointments, broken promises, lack of communication.

Flagging people for being honest is also questionable you can’t hide from angry people with the intelligence to look!! If you think I’ll give up chasing you, you’re wrong

June 1, 2023
Unprompted review
Rated 5 out of 5 stars

Good price and good service

Time from booking the estimate to commissioning of the system was less than 8 weeks. The system as quoted was exactly as I requested and the price was very competitive.
The installation was very efficient and would have been completed in a day except a follow-up was required to finalise commissioning. This was done early the next day before work, and George and the SS1 team answered all of my technical questions on the day. System is now working well and delivering exactly as specified.

May 24, 2023
Unprompted review
Sustainsolar logo

Reply from Sustainsolar

Hi Mr Bain, thank you for reaching out to us and for leaving us such a nice review. We really appreciate it, we will be sure to share your kind words with George and the team. If you need anything please do let us know!

Sustain team

Rated 1 out of 5 stars

Avoid

This company is run by and part of a group of companies under the Solarplicity umbrella. They have many failed businesses in Hertfordshire leaving suppliers unpaid, customers losing deposits/with unfinished systems/scaffolding abandoned. They also submitted false reviews on Trustpilot on previous business. Check Solarplicity on Wikipedia and Green Energy Together on Trustpilot.

May 25, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible company

May 17, 2023
Unprompted review
Sustainsolar logo

Reply from Sustainsolar

Hi Mr More,
Having reviewed our system we cannot see you are a customer of ours. Please could you provide us with some further information to allow us to investigate as it seems we are not your installer.
Kind regards
Sustain

Advertisement
Rated 1 out of 5 stars

Avoid

initially a 5 star review due to competitive pricing and a quick and efficient install with everything completed in less than a day. However months on still waiting for DNO notification and other paperwork. Now seeking alternative companies to try and complete the work.

May 16, 2023
Unprompted review
Sustainsolar logo

Reply from Sustainsolar

Hi Mr Sudds, thank you so much for reaching out to us and for leaving us such a lovely review. We really appreciate it. If you need anything please do let us know!

Sustain team :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look