Exceptional customer service! When the sample ties didn’t match our bridesmaid dresses, George reached out proactively and helped us find the ideal colour. He also arranged a seamless return when we o... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
The Wedding Tie Colour Matching Experts Swagger & Swoon is the UK’s leading online retailer of specialist groomswear, offering over 500 shades of wedding ties, cravats, and accessories. Each piece is crafted to perfectly match your wedding colour palette — trusted by thousands of brides and grooms every year. Renowned for our customer service and unrivalled colour range, Swagger & Swoon proudly holds Best Groomswear from the UK Wedding Awards two years running. Our mission is simple: to make choosing your wedding ties as exciting and personal as finding the perfect dress.
Contact info
Nicholas House, WR10 3NE, Cropthorne, United Kingdom
- 01386 293 293
- service@swaggerandswoon.com
- www.swaggerandswoon.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
Great customer service when there was not enough material for a table runner and ties on a discontinued fabric. George asked us for a photo of the groom's waistcoat and sent several more swatches. A Happy Wedding Day text was a lovely touch.
100% Satisfaction
A company very easy to deal with. Very high quality products and absolutely first class customer service.
My daughters wedding
I had a tie made that matched my dress exactly. I was even contacted on the wedding day to say hope you have a fantastic day
Amazing service from the George and the…
Amazing service from the George and the team. Service was prompt, delivery was quick and the products we purchased were of top quality. Thank you for all your help as part of our special day.
Exceptional customer service
Exceptional customer service! When the sample ties didn’t match our bridesmaid dresses, George reached out proactively and helped us find the ideal colour. He also arranged a seamless return when we ordered the wrong size for the children’s ties and ensured the correct ones arrived before the wedding. We were genuinely impressed and would not have completed our order without his assistance. Would recommend
Great ties and handkerchiefs and good…
Great ties and handkerchiefs and good swatch service. Arrived quickly and packaged well. Thank you
Our Wedding 4th October
We ordered ties for our wedding for the Groom, Groomsmen & our little page boy. The service was nothing short of amazing! We had amazing communication throughout .. from ordering the swatches (which we received the day after ordering!) To texts & emails throughout, updating us on the progress of our order - which I found truly amazing! We received the ties really quickly & they were of amazing quality & matched our wedding perfectly! I would highly recommend this company!
Tie and pocket square were excellent
Tie and pocket square were excellent. Exactly as seen on the website. Service was swift and communication excellent. The only place I would visit for an occasion tie.
Cannot Recommend Enough
We went round 20+ shops looking for the perfect ties for our wedding. Then one day we found Swagger & Swoon who offered sample orders. There were lots of options we liked so we ordered some samples and loved several of them. We made our choice and were so pleased. Everything from ordering, returns, communications was fantastic and one of the best companies I've ever ordered from for anything. The amount of customer care they provide is fantastic. We would defintley use in future for other events! Cannot recommend Swagger & Swoon Enough!
The Perfect Finishing Touch
I ordered a tie and pocket square for a wedding guest outfit for my hubby to compliment my outfit and also a tie for the Man of Honour to complement his suit — he looked absolutely fabulous! The service was brilliant from start to finish. The packaging was beautiful, and everything arrived so promptly. I especially appreciated the thoughtful text messages to check that everything was okay and to wish us a wonderful time at the wedding think they were from George such a lovely personal touch. I can’t recommend this company highly enough for both quality and customer care
Absolutely faultless service
Absolutely can't fault swagger and swoons customer care. They're updates and reassurances during the ordering process and after has been exceptional. Not to mention the quality of the ties and colour match to exact specifications.
Personal Professional Service
The colour swatches arrived quickly and the options where perfect. Once we had decided on the best colour match for the ties and pocket squares everything arrived in a timely fashion. We where even able to get matching bow ties for our dogs. The company kept us informed all the way through from placement of order, to cutting stage, making, dispatch and expected delivery.
A really personal experience with the…
A really personal experience with the staff. Was able to have a conversation about what type of tie and colour I wanted for my wedding. The colour I wanted was difficult to find but I was sent a number of swatches to try and find the best tie for me. Once that was done the order was completed and everything went really smoothly, good quality ties too!
Exceptional
The service and product from swagger and swoon is exceptional. I would definitely buy from them again
True saying you get what you pay for and in this case they weren’t even more expensive than a department store
Fab Thankyou
5 stars
Perfect colours, great quality, excellent customer service. Highly recommend.
Great service, great ties!
Great service and communication throughout purchase. The quality of the ties was great, would recommend to others.
Such a great company
This company was so helpful when we were choosing wedding ties, pocket squares, ring bearer cushion all to match the colour scheme, they even provided the same material to enable us to make a bow for the flower girl dress. The products come beautifully packaged. We were kept upto date via text on were the orders were up too. Even got a text on the wedding day wishing the bride and groom a lovely day
Excellent communication and very helpful.
Excellent communication and very helpful. Had a wide range of colours to select from, and ordering samples was so quick and easy. Delivery was quick and they also have a long returns window incase you need to change your mind last minute. I would recommend this company to anyone trying to colour match ties!
Great colour matching and customer service help!
Swagger & Swoon were great at helping me find the best colour match for my wedding tie to match with the bridesmaid dresses. I reached out via email and sent over a picture of the dress colour to see if they could select the best colour swatches for me.
George from their customer service team was super helpful and sent me a bunch of swatches which allowed me to pick the best one. It's often tricky to tell the true colour tone when looking at a picture on the site, so having the swatches posted to me was very useful.
I ordered 4 sets of ties and pocket squares and 3 bowties for the kids. They were perfect, great quality and overall just what we needed.
Definitely recommend for a wedding event.
Excellent quality ties
Excellent quality ties, lovely design, friendly and helpful staff and quick delivery.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








