Swagger & Swoon Reviews 

225
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the helpful and proactive communication throughout the entire process, from initial inquiries to post-wedding follow-ups. People appreciate the ease of ordering samples, the wide selection of colors and products, and the swift delivery of high-quality ties and accessories. Many consumers noted the outstanding product quality and the company's attention to detail, including personalized touches and thoughtful packaging. Reviewers frequently mentioned the team going above and beyond to ensure perfect color matching and seamless returns, making wedding planning less stressful.

What people talk about most

Product

Customers had positive experiences with the product, consistently praising its top quality and careful... See more

Service

Users describe positive interactions with service, consistently highlighting the exceptional customer service... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the products as superb, excellent,... See more

Order

Customers consistently note positive experiences with order, highlighting the quick turnaround times and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many describing it as outstanding,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Exceptional customer service! When the sample ties didn’t match our bridesmaid dresses, George reached out proactively and helped us find the ideal colour. He also arranged a seamless return when we o... See more

Rated 5 out of 5 stars

We went round 20+ shops looking for the perfect ties for our wedding. Then one day we found Swagger & Swoon who offered sample orders. There were lots of options we liked so we ordered some samples an... See more

Rated 5 out of 5 stars

The colour swatches arrived quickly and the options where perfect. Once we had decided on the best colour match for the ties and pocket squares everything arrived in a timely fashion. We where even ab... See more

Rated 5 out of 5 stars

This company was so helpful when we were choosing wedding ties, pocket squares, ring bearer cushion all to match the colour scheme, they even provided the same material to enable us to make a bow for... See more


Company details

  1. Fashion Accessories Store

Written by the company

The Wedding Tie Colour Matching Experts Swagger & Swoon is the UK’s leading online retailer of specialist groomswear, offering over 500 shades of wedding ties, cravats, and accessories. Each piece is crafted to perfectly match your wedding colour palette — trusted by thousands of brides and grooms every year. Renowned for our customer service and unrivalled colour range, Swagger & Swoon proudly holds Best Groomswear from the UK Wedding Awards two years running. Our mission is simple: to make choosing your wedding ties as exciting and personal as finding the perfect dress.


Contact info

5.0

Excellent

TrustScore 5 out of 5

225 reviews

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5.0

All reviews

(225)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic quality and customer service

Swagger & Swoon made buying something as simple as ties really personal. They sent me samples , asked me things. I loved the little personal touches through the post and even a congratulations after the wedding. Tie quality is amazing and customer service outstanding. Thoroughly recommend

September 21, 2024
Unprompted review
Rated 5 out of 5 stars

If you want it done right, use Swagger and Swoon.

I only ordered a tie and matching pocket square but Swagger and Swoon made it seem like a really important order. They sent me a swatch straight away and made sure the order was perfect, whilst making sure it was on time. If I wasn't married already I would absolutely choose Swagger and Swoon for my tie colour scheme!! First class service.

October 26, 2024
Unprompted review
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Rated 5 out of 5 stars

Great quality ties amazing customer service

We ordered ties and pocket squares for our wedding after ordering some samples which matched our bridesmaids dresses. The website was so easy to use and communication after ordering was really good as you got updates throughout the whole process. We also ordered more ties after for the dads and again the process was so easy and everyone was always on hand to help. The quality of the ties was really good and they looked lovely and matched the dresses we had so well.

January 30, 2024
Unprompted review
Rated 5 out of 5 stars

Swagger & Swoon provided me with an…

Swagger & Swoon provided me with an excellent service, the ties were of excellent quality and value for money.
Matching the Groom & his party to my wedding dress wad no bother at all (I sent a picture of the colour I needed and it was matched almost perfectly). I couldn't have hoped for better service.

July 23, 2024
Unprompted review
Rated 5 out of 5 stars

Never left more valued as a customer by a company before!

Talk about going above and beyond! Genuinely never felt more valued as a customer! They first helped with a colour match and sent samples. Then the colour I wanted wasn’t in stock but we had loads of time, so no problem! They constantly kept me updated on progress.
It’s the aftercare… the little extra thoughtful things that set these guys apart! A random little note and tea bag in the post saying that they hoped the planning was going well and to remember to take a break and have a chill.
Then love heart sweets in with the ties and a note wishing us good luck and all the best for the future.

Top product. Top service! Couldn’t recommend more!

July 23, 2024
Unprompted review
Rated 5 out of 5 stars

We had a great experience with Swagger…

We had a great experience with Swagger & Swoon, helpful from the start and even sent us a lovely 'best wishes for the wedding day' message the day before the wedding. Our ties were a perfect colour for our big day! A great company to work with!

August 7, 2024
Unprompted review
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Rated 5 out of 5 stars

Lovely ties!

Easy to use website, quick delivery and lovely ties. They looked lovely on our wedding day.

May 15, 2024
Unprompted review
Rated 5 out of 5 stars

The colour choices are amazing

The colour choices are amazing, we couldn't match our maid of honours dress anywhere but S&S had the perfect match. Arrived quickly and they even sent a message on the day of our wedding which was lovely. Excellent service and good quality tie and pocket square.

August 24, 2024
Unprompted review
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Rated 5 out of 5 stars

Fantastic company!

I was recommended Swagger and Swoon from our local suit hire shop. I picked sage as our colour scheme which at the time I did not realise how many different shades of sage there were! Luckily they had a huge variety of swatches on their website. Even when I couldn’t find the right shade, I uploaded a picture and they were able to send me some more swatches that were a closer match! After ordering we were regularly kept up to date and they even messaged us on the day to wish us well with our wedding day. Overall we had a really great experience with them and the quality of our bow ties and pocket squares were excellent.

August 9, 2024
Unprompted review
Rated 5 out of 5 stars

The best service

The best service! I ordered ties very last minute for my wedding last month and I was worried they might not come in time. However the team kept me up to date with regular texts to tell me the ties were being made the same day I ordered them and then when they were posted shortly after which massively out my mind at ease. The ties arrived with plenty of time, excellent quality and they even sent us a congratulations text on the day of the wedding :) would definitely recommend!

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

Wedding Ties

I ordered ties from here on short notice for my wedding and they all arrived (5) really quickly and in great condition! They were perfect in fact!
Communication was easy and friendly and great value for money! Will definitely use this site again!!

August 1, 2024
Unprompted review
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Rated 5 out of 5 stars

Swagger & swoon are a must if you are…

Swagger & swoon are a must if you are getting married! The experience was relaxing and felt very personal, little touches along the way like tea bags in the post so we can talk over which colours matched the best with a brew! 100% recommend!

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

Incredible!

Swagger and Swoon were just incredible. They went above and beyond the whole process when ordering our ties for our wedding. From text messages and emails to ask for support when ordering swatches and and the items to even messaging the day before the wedding congratulating us, they just provided amazing customer service and made the whole process very easy. An amazing service from beginning to end. I would definitely order from here again and wouldn't hesitate to recommend them to other people.

July 26, 2024
Unprompted review
Rated 5 out of 5 stars

Swagger & Swoon did a fantastic job

Swagger & Swoon did a fantastic job in making ties and pocket squares for our wedding. The process was straight forward and hassle free. The quality of the products were fantastic and the colour matched perfectly with the bridesmaids dresses by using their colour match swatches. Would recommend to family and friends. Thank you

July 27, 2024
Unprompted review

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