I would like to highly recommend Switch Health, especially Elli, who was incredibly helpful. She listened attentively to all my needs and conducted thorough research to find the best value-for-money h... See more
Company replied
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Review summary
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Reviews shaping this summary
Finding a way around choosing a Private Health Insurance in the UK This company was very helpful, thorough in their research, going to great lengths to ensure that excellent advice was given. I... See more
Company replied
Elaine at Switch Health has been excellent and supportive. No pressure sell, no hounding, just upfront advice and an eagerness to answer our questions honestly and in a personal way. We have yet to... See more
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Had a great experience with Switch Health this year to renew my insurance. Josh was in touch with me and was very thorough in going through my needs, etc for the following year's insurance. He too... See more
Company replied
Company details
- Insurance Agency
- Business Insurance Company
- Health Insurance Agency
- Income Protection Insurance Company
- Insurance Broker
- Term Life Insurance Provider Company
Written by the company
Fully authorised and regulated by the Financial Conduct Authority, we are an independent insurance intermediary specialising in private medical insurance and life insurance. We work with BUPA AXA PPP AXA Health Vitality Aviva WPA The Exeter Freedom Health and many more, We compare the market and we can get health insurance deals that are not available elsewhere so we can beat any price. Get your free quote on medical insurance today and find out how much you can save
Special Trustpilot offer
Written by the company
- £100 Cashback
- We are so confident we cannot be beaten on price or quality, we'll give you £100 cashback if we cannot match or better any like for like new or existing quotations on health insurance! get a quote today by clicking on the our website link.
No1 Insurance Broker On Trustpilot
Compare and save upto 65% on your insurance
Switch Health is an award winning broker rated No1 in the country, We guarantee the best any deal on the market with exclusive deals not available elsewhere! we offer AXA PPP AXA Health Aviva BUPA Virality and many more! find out why we have the best review in the insurance market.
Contact info
Switch Health, 121 Promenade, GL50 1NW, Cheltenham, United Kingdom
- 01242 371300
- jackchandler@switchhealth.co.uk
- www.switchhealth.co.uk
4.9
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Ella was great
Ella was great. She rang back when I couldn't speak when she first rang. Sge found a much better solution to my health insurance needs.
January 21, 2026
Reply from Switch Health
Dear Mrs Tausz,
Thank you so much for your kind feedback. We’re really pleased to hear that Ella was able to accommodate your situation and find a better solution for your health insurance needs. We’ll be sure to pass on your comments to her — she’ll really appreciate it. Thanks again for taking the time to share your experience.
Kind regards,
Switch Health
excellent service helpful efficient…
excellent service helpful efficient very thorough
January 19, 2026
Reply from Switch Health
Dear Neil,
Thank you so much for your kind words and recommendation. We’re delighted to hear you had such a positive experience, and we’ll be sure to pass your feedback on to Josh. We truly appreciate your trust and look forward to supporting you again at your renewal.
kind regards,
Switch Health
Most efficient customer service.
Most efficient customer service.
Thank you Elli for helping me with our health insurance renewal. Highly recommend.
January 13, 2026
Reply from Switch Health
Dear Karen,
Thank you so much for your kind words and recommendation. We’re delighted to hear you had such a positive experience, and we’ll be sure to pass your feedback on to Elli. We truly appreciate your trust and look forward to supporting you again at your renewal.
kind regards,
Switch Health
Superb for Health insurance switch
I dealt with Harp, who was very helpful and made the whole process very easy. He sifted out products that wouldn’t be suitable for a switch of healthcare providers, and saved me more than £700. Great to deal with, and highly recommended.
January 12, 2026
Reply from Switch Health
Dear Jim,
Thank you very much for taking the time to leave such a kind review. We’re delighted to hear that Harp was able to make the process straightforward and help you find a suitable healthcare switch while saving you over £700.
Your recommendation means a great deal to us, and we’ll be sure to pass on your feedback to Harp. If we can help with anything further, please don’t hesitate to get in touch.
Kind regards,
Switch Health
My experience as smooth with switch…
My experience as smooth with switch health. I got a very clear explanation and it was helpful. They are the best
January 13, 2026
Reply from Switch Health
Dear Mr Okonma,
Thank you for your kind words! We’re so glad to hear that your experience with your advisor, Harpreet, was smooth and that his explanation was clear and helpful. Providing a positive and supportive experience is our priority, and we truly appreciate you taking the time to share your feedback. If you need any further assistance, please don't hesitate to contact us.
Kind regards,
Switch Health
A very polite company
A very polite company. Offers comprehensive advice, answers enquiries patiently and endeavours to ensure that customers remain loyal returning year after year.
January 8, 2026
Reply from Switch Health
Dear Mrs Shrank,
Thank you for your generous feedback. We truly appreciate your kind words about our team’s professionalism and patience. Providing comprehensive advice and building long-term relationships with our customers is very important to us, and we’re delighted to know this has been your experience. We look forward to continuing to support you for many years to come.
Kind regards,
Switch Health
Very helpful staff giving clear and…
Very helpful staff giving clear and straightforward instructions.
January 5, 2026
Reply from Switch Health
Dear Mrs Coleman,
Thank you for your kind feedback! We’re glad to hear your advisor, Ella, was helpful and provide clear, with straightforward instructions. We appreciate you taking the time to share your experience, if you need any further assistance, please don't hesitate to contact us.
Kind regards,
Switch Health
Ahead of the rest !
Great customer service from Josh. Provided via his research the best medical insurance plan possible. Extremely pleased with the result, thoroughly recommend.
January 8, 2026
Reply from Switch Health
Dear Jeannette,
Thank you for the wonderful review! We’re so glad your advisor, Josh, was able to research and secure the best possible medical insurance plan for you!
We truly appreciate your trust and recommendation. Please don’t hesitate to reach out if you require any further assistance.
Warm regards,
The Switch Health Team
Elaine Morgan at Switch was super…
Elaine Morgan at Switch was super helpful and easy to work with - made my decision easy and informed. Thank you.
January 8, 2026
Unprompted review
Reply from Switch Health
Dear Kelly,
Thank you for the kind feedback! We’re so glad to hear your advisor, Elaine, made the process easy and informative. We’ll be sure to share your comments with her—she’ll really appreciate it!
Please don’t hesitate to reach out if you require any further assistance.
Warm regards,
The Switch Health Team
I would like to highly recommend Switch…
I would like to highly recommend Switch Health, especially Elli, who was incredibly helpful. She listened attentively to all my needs and conducted thorough research to find the best value-for-money health insurance for me and my family. Even though I reached out with an emergency during the holiday period, she went above and beyond to assist me. I am very grateful for her support!
January 5, 2026
Reply from Switch Health
Dear Dr Marcucci,
Thank you so much for taking the time to share this wonderful feedback. We’re truly delighted to hear about your positive experience with us and, in particular, with Elli.
Elli will be thrilled to know that her attentiveness, thorough research, and dedication made such a meaningful difference for you and your family. Providing thoughtful, value-for-money solutions—especially during urgent situations—is exactly the level of care we strive to deliver, even during the holiday period.
We sincerely appreciate your recommendation and your trust in Switch Health. Please don’t hesitate to reach out if we can support you again in the future.
Warm regards,
The Switch Health Team
The whole experience has been…
The whole experience has been successful with a great understanding of our position. The solutions are efficient both in terms of cover and costs.
January 2, 2026
Reply from Switch Health
Dear Eric,
Thank you for your kind feedback. We’re pleased to hear that your experience has been successful and that you felt your position was well understood from your advisor, Elli. It’s especially rewarding to know that the solutions provided were effective both in terms of cover and cost.
Kind regards,
Switch Health
Prompt and complete response.
December 23, 2025
Reply from Switch Health
Dear Mrs Khanna,
Thank you for leaving us a 5 star review. We're happy to hear that your advisor, Ella, provided a prompt and complete response.
If you need any further assistance, please don't hesitate to contact us.
Kind regards,
Switch Health
A very efficient process with great results
A very efficient process that took everything in to account and resulted in a good saving with our new policy. Ella did a great job with a great result.
December 19, 2025
Reply from Switch Health
Dear Mr Allen,
Thank you for your kind feedback. We’re delighted to hear the process was efficient and delivered great savings on your new policy. Your advisor, Ella will be very pleased to know her efforts made such a positive difference. We appreciate your trust and look forward to assisting you again in the future.
Kind regards,
Switch Health
Really good experience
Elli was patient, kind and gave us great advice. I would definitely recommend you to friends
December 18, 2025
Reply from Switch Health
Dear Mrs Dowling,
Thank you for your wonderful feedback. We’re so pleased to hear that your advisor, Elli provided patient, kind service and helpful advice. Your recommendation truly means a lot to us, and we’ll be sure to pass along your kind words to Elli.
Kind regards,
Switch Health
Shane was very helpful and helped me…
Shane was very helpful and helped me find a policy that was right for my needs .
He was patient , polite and professional .
December 16, 2025
Unprompted review
Reply from Switch Health
Dear Mrs Benson,
Thank you for your kind feedback. We’re delighted to hear that your advisor, Shane was able to assist you in finding a policy that met your needs. We truly appreciate your comments about his patience, professionalism, and courteous service, and we’ll be sure to share your feedback with him.
Kind regards,
Switch Health
Appreciation of Harprit
Harprit was very professional and easy to deal and communicate with. Both myself and my wife were very impressed .
December 17, 2025
Reply from Switch Health
Dear Mr Clibbon,
Thank you for your kind review. We’re pleased to hear that your advisor, Harpreet was professional and easy to communicate with, and that both you and your wife were impressed with his service! We appreciate you taking the time to share your experience!
Kind regards,
Switch Health
Alex did a great job finding a Health…
Alex did a great job finding a Health Insurer able to cope with our needs.
December 10, 2025
Unprompted review
Reply from Switch Health
Dear Roger,
Thank you for leaving us a 5 star review! We’re pleased to hear that Alex did a great job finding a health insurer that met your needs.
We appreciate you taking the time to share your experience and if you need any further assistance, please don't hesitate to contact us!
Kind regards,
Switch Health
Had a great experience with Switch…
Had a great experience with Switch Health this year to renew my insurance. Josh was in touch with me and was very thorough in going through my needs, etc for the following year's insurance. He took time to listen and take down details, continually checking information and found a better deal for me moving forward from my current provider. Thank you.
December 17, 2025
Reply from Switch Health
Dear Mrs Daniels,
Thank you for your kind feedback. We’re delighted to hear you had a great experience renewing your insurance with us here at Switch Health. Josh takes pride in being thorough and attentive, and we’re pleased he was able to find a better deal tailored to your needs. Thank you for choosing us!
Kind regards,
Switch Health
Despite me having a recent health…
Despite me having a recent health referral Callum was able to secure a cheaper product with no exclusions. I have used them now for over 5 years and by switching providers and continuing with the same level of cover my premium has remained pretty static.
December 17, 2025
Reply from Switch Health
Dear Mr Mayoh,
Thank you for your continued trust over the past five years. We’re pleased to hear that Callum was able to secure a more affordable product with no exclusions, even with a recent health referral. We appreciate your loyalty and are glad we’ve been able to help keep your premiums stable while maintaining the same level of cover!
Kind regards,
Switch Health
Great Service
Alexandra has provided a great service and found the right scheme for us at a more competetive price. Highly recommended.
December 11, 2025
Reply from Switch Health
Dear Mr Pothecary,
Thank you for your kind review. We’re delighted to hear that your advisor, Alexandra, provided excellent service and helped find the right scheme at a more competitive price. Your recommendation is greatly appreciated!
Kind regards,
Switch Health
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