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Rated 1 out of 5 stars

support is awful even before broadcom. opened a ticket two weeks ago. don't see any traction in ticketing system after 2 days. went on chat, was told since new license period haven't begin, can't dl... See more

Rated 1 out of 5 stars

symantec produicts installs viruses on your pc avoid i did a scan with norton power eraser spyshelter did a online scan and found pua.win.packer.pecompact-2 dont install it if you want your pc ruined... See more

Rated 1 out of 5 stars

Absolutely disgusting service, Broadcom have now taken over Symantec and the service is the worst I have ever seen. God help you if you get a virus as THIER IS NO SUPPORT NOW. The telephone number wil... See more

Rated 1 out of 5 stars

Absolutely dreadful company. This final incident was a business-to-business engagement, they screwed up which caused my customer problems. My customer wants answers about what broke but Symantec won't... See more

Company details

  1. Cloud Computing Service

Information provided by various external sources

Norton AntiVirus, Internet security, and anti-spyware products for the home. Solutions to manage IT risk and maximize IT performance for business. Download free product trials of our fast, high-performing software.


Contact info

1.2

Bad

TrustScore 1 out of 5

84 reviews

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Hasn’t replied to negative reviews

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