Synthcloud Reviews 162

I"m a keyboard player and entrepreneur and I was preparing for band practice for an important gig coming up this weekend. I didn't have time to create the sounds for the material that needed for practice like I normally do, so for the first time ever, I decided to research sound libraries online to see if I could save time. I found Synthonia. Great sound library btw. I purchased a sound bundle from Synthonia but I didn't get the email with the downloadable link for that bundle. I did receive a notice that there would be a slight delay because they have to manually handle all of the orders by hand and directed me to SynthCloud(access to the product is instantaneous following the purchase) for all future orders with a help link if there were any issues. I ended up chatting with Lucy at SynthCloud. I let her know the urgency of getting that sound bundle. She was very courteous and focused on accommodating me and within 10 minutes she had it figured out and I had my bundle downloaded into my computer. Quick and easy! The sounds are great. I love creating my own sounds but I don't have as much time as I use to. I'm very pleased with this company and their products!~ Highly recommend them if your interested in saving time and leveling up your sound! Dr John

Sabrina replied in a very timely manner to my issue with the download link. The one she sent worked. Appreciate the support!

Very good stuff in here for all keyboards but the most very helpfull guys..(thanks Lucy)!EDM SET i purchased for korg pa is very unique and strong!

Great customer support. I had an issue with my PC and lost a Hard Drive. I informed Synthcloud support and they repacked my purchases and emailed me the links without any hassle and kept me updated.
10/10

I have buying products from Synthonia and Synthcloud for over 5 years. For almost every synth I have and I have around 20 of them. Over the years I've hit a few issues loading products into some synths. Everytime I've reached out to them they have resolved the issues. Top notch customer service, a rarity in this day and age. Keep up with the fantastic product library and look forward to my next purchase.

I have been a loyal customer of Synthcloud for years. I primarily use their Dream Theater lead and shredding patches with my Korg M3, and they are exceptional. The sounds are extremely well-crafted and perfectly replicate the original parts. Synthcloud truly offers top-notch sound quality. A special thanks to the support team they are incredibly responsive and always there to help. If you have any questions, don’t hesitate to contact them. Highly recommended!

I recently purchased the Jean-Michel Jarre Covers Pack Volumes 1–6 from Synthcloud, and I couldn’t be happier with both the product and the support I received.

There was a small mix-up initially, as I only received Volumes 1–4, but once I got in touch, the response was absolutely first-class. Both the company and the programmer were incredibly helpful, friendly, and quick to sort everything out — which really says a lot about their professionalism and commitment to customers.

The sound packs themselves are outstanding. The quality, attention to detail, and authenticity of the sounds truly capture the spirit of Jean‑Michel Jarre, making them an absolute joy to use.

I would happily recommend Synthcloud to anyone looking for high-quality sound packs backed up by excellent customer service, and I’m already looking forward to my next purchase. 🎶

I purchased the Ultimate Pianos for my Yamaha MODX M6 to get the sound of the White Grand, plus 6 other piano sounds. It was super quick to get the library files, just a couple of minutes and they all sound very good with clear noise free samples and multiple velocity layers. Lucy from the SynthCloud team helped me with my order when my payment initially didn't go straight through very promptly via email. Will definitely use again.

I have had an excellent experience with them, they are extremely helpful and if you have any issues they are with you every step of the way and you can't get much better than that so my opinion is if your on the fence about buying from them, go ahead and you won't be disappointed.

I'd like to report that I had trouble installing the samples on the Wavestate with the soundbank Synthwave Exploration V1 . So I sent an email to let them know I wasn't successful . I received excellent support via email and WhatsApp ! They even sent me a video on how to fix it . After a few WhatsApp messages back and forth , it was resolved ! Thank you for the excellent help . I will definitely be purchasing from you again .

Excellent company gave me great customer service when i came across a slight issue with a sample set. Swiftly resolved and even added a bonus! will definitely recommend and buy from again!

Soundcloud.com it’s a great website for synthesizer musicians that you can sell and purchase sounds or any other files for music electronic instruments.
The experience being pretty good without major complaints.
Just recently, sounds I purchased I had trouble to upload the sounds my synthesizer. but it was quickly resolved by the support team from soundcloud.
Overall great, I feel comfortable to purchase more stuff from this website.

This is the second time I order samples and they sound great. They are valuable to have the sound I want without wasting time. Website is well structured and its easy to find what I want.

Synthcloud was very helpful with great service

I had a problem with one of my purchases. Contacted customer service and received a quick reply on the weekend with a resolution.

The sounds are top pro-level quality! Been purchasing sounds here for years.
But the big win is customer service, always there.

Hi, I bought several sound packs for the Montage M from Synthcloud. The sounds are very good. If any problems arise, they're very helpful.

Regards, Siegfried

Excellent support & great customer experience

I accidentally purchased a Nord Stage 4 preset, even though I’m using a Nord Stage 3. After contacting support, they responded quickly and sent me the correct Stage-3-compatible files without any hassle.

Super friendly communication and very professional support. Everything worked perfectly and the issue was solved immediately.

Highly recommended – I’ll definitely buy from Synthcloud again!

Great help center. The problem solved. Contact with real people not a bot or AI. Nice package !