Synthcloud Reviews 162

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, particularly the sound packs and libraries, noting their realism, clarity, and how they enhance creative potential. The customer service is frequently highlighted as outstanding, with many people appreciating the prompt, helpful, and friendly support provided by the staff. Consumers are impressed with the efficiency and responsiveness of the support team, who quickly resolve issues, provide guidance, and even assist with lost files. The company's commitment to customer satisfaction and their unique catalog for niche genres are also highly valued by users.

What people talk about most

Product

Consumers generally express satisfaction with the product quality. Many reviewers praise the high quality of... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness, efficiency, and... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent quality of... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team for being helpful,... See more

Service

Clients share positive opinions on service, consistently highlighting excellent customer support and quick... See more

Based on these reviews

Rated 5 out of 5 stars

I purchased the Ultimate Pianos for my Yamaha MODX M6 to get the sound of the White Grand, plus 6 other piano sounds. It was super quick to get the library files, just a couple of minutes and they all... See more

Rated 5 out of 5 stars

I have been a loyal customer of Synthcloud for years. I primarily use their Dream Theater lead and shredding patches with my Korg M3, and they are exceptional. The sounds are extremely well-crafted an... See more

Rated 5 out of 5 stars

This is my second time buying sounds from SynthCloud. I recently purchased a Moog Muse. Creating or finetuning my own sounds is going to take time. The factory presets are great, but I wanted more lea... See more

Rated 5 out of 5 stars

I had something of a “Senior Moment” while downloading the Hammond B3 sound set for my Nord Electro 6D. I reached out to Synthcloud for help and they fixed the problem quickly and efficiently. The... See more


Company details

  1. Music Store
  2. Musical Instrument Store
  3. Software Vendor
  4. Used Musical Instrument Store

Written by the company

SynthCloud.net is an online platform dedicated to musicians and producers looking for high-quality synth presets and soundbanks. Specializing in a wide range of sounds for popular synthesizers, the site offers handcrafted patches designed to enhance creativity and streamline music production. Created by passionate sound designers, SynthCloud provides an ever-growing collection of presets for various genres, from cinematic atmospheres to electronic beats. With a focus on authenticity and usability, the platform aims to be a go-to resource for artists seeking fresh, inspiring sounds.


Contact info

4.9

Excellent

TrustScore 5 out of 5

162 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Recently I purchased the PXL003 Bundle

Recently I purchased the PXL003 - ( Bundle ) - Exploration Library + Exploration Library Vol. 2 - Nord Stage 4 × 1. I know the Nord Stage 4 is not a Moog. However, when playing live and having to solo, I want to be able to have a bit more girth in my sound. I tried the NS4 lead voices and they are OK but lack the nostalgia of a Moog. The bundle sounds are great replicas and are built using onboard OSC Waveforms.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

I had an issue with a pack that caused invalid file error

I had an issue with a pack that caused the Modx error that it contained an invalid file. I contacted Synthcloud and they responded very quickly and resolved my issue by providing a new download via Dropbox. The first try also had the invalid file issue. Lucy quickly provided another file and my issue was resolved.
Very prompt and great customer service.

November 18, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Good product, good service

I purchased the two preset packs for the Behringer Poly D. The documentation is very well presented, and the result—the sound—is convincing, outstanding in my opinion.
My initial experience with customer service was entirely positive.
I will definitely use SynthCloud's service again for my UB-Xa.
I am very satisfied.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

I highly recommend Synthcloud to anyone…

I highly recommend Synthcloud to anyone looking to elevate their music production. The combination of great product quality and fair pricing makes it a standout choice in the market. Whether you’re just getting started or have years of experience, Synthcloud is a fantastic tool that can help you create amazing music.

**Rating: ⭐⭐⭐⭐⭐ (5/5)**

November 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience with Synthcloud

Had a great experience with this company, high quality and usability of the products, particularly the sound packs and libraries available on the site. The sounds are realistic, clear, and often exceed expectations. Exceptional customer service provided by the company I WAS IMPRESSED!!!
The platform's intuitiveness and well-designed interface added to a positive user experience.

November 2, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Amazing helpdesk..

Amazing helpdesk... I ordered a pack for my Roland Keyboard... the wrong one of course. After contact, Lucy from Synthcloud helped me with the right pack for my Synth... THANKS A LOT !!! You are truly worth every penny !!!

October 18, 2025
Unprompted review
Rated 5 out of 5 stars

The best presets

Hi,
I purchased the Dream Theater presets for my Fractal Axe Fx 3 and I really satisfied.The sound and the tone are amazing.I really recommend their products and I definitely plan to buy more soon.Thank you so much Synthonia,you are the best!!!

October 17, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Hello everyone!

Hello everyone!
Very nice présentation and very good workon the qualité.
When one does not have the time or know how forprogramming... The site is essential to update one's keyboards.
I'm mainly looking for the sounds of the synthetizers used in french variety music from the 80s.
Thanks you for everything that is already present.
Musically
Pat'

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

Synthcloud has made it possible for me…

Synthcloud has made it possible for me to have retro sounds on a modernized keyboard. The customer service is out of this world. I've been a customer for almost 10 years now, on all Korg and Roland models I've ever owned. I even like that they offer video lessons now. 5/5 stars!

August 12, 2025
Unprompted review
Advertisement
Rated 4 out of 5 stars

A cacophony of sounds…

Great communication very helpful indeed. Product for the Kronos is good easy to install the patches once you get around the Ex’s and the sample loading.
Will definitely shop here again.

July 28, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look