SysinfoTools Software Reviews 267

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the customer support for being fast, friendly, and professional, often going above and beyond to assist with issues. Many people highlight the efficiency and helpfulness of the staff, noting their patience and expertise in guiding users through processes. The service is frequently described as excellent, with quick response times and effective solutions, even for complex problems. However, some reviewers were not happy with certain products, finding them to have core shortcomings and limited practical use for specific needs. A few other people also felt that response times for tickets or emails were delayed, leading to dissatisfaction with technical support.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, often describing the support staff as... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and... See more

Product

Consumers find the product to be ambiguous, with some able to get what they need despite issues. However,... See more

Service

Customers had positive experiences with service, often describing it as quick and efficient. Many reviewers... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the immediate and expert... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were looking as a company for a solution to bulk convert single and multi page pdf files to single and multi sheet xlsx files, because non of the software solutions online are working well. The sys... See more

Rated 5 out of 5 stars

EXTREMLY PROFESSIONAL SUPPORT STAFF WHO PROMPTLY AND WITHOUT ANY DELAY HELP AND SUPPORT YOUR PURCHASE FOR THE RIGHT AMOUNT AS IT FITS YOUR BUDGET AND OTHER FINANCIAL CONSTRAINTS. I AM SO VERY GLAD TO... See more

Company replied

Rated 5 out of 5 stars

I had an issue with Hotmail backup tool and the support was great. It had nothing to do with the program at all and the support folks went through everything and explained what the cause was, my anti-... See more

Rated 5 out of 5 stars

I was in a jam - I paid and downloaded the app and needed help. The online support was there immediately and expertly guided my through the process and I got back my 4gig plus of emails and attachm... See more


Company details

  1. Software Vendor
  2. Cloud Computing Service
  3. Computer Software Store
  4. Data Recovery Service
  5. Software Company

Written by the company

Sysinfo Tools Software is dedicated to offering top-notch data recovery, data migration, and various other services. We've successfully developed over 250 software solutions and continually upgrade them to ensure our customers receive the best possible experience.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

267 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Downloaded and used Syninfotool to…

Downloaded and used Syninfotool to Migrated Thunderbird to Gmail email. Decided not to use Sysinfotool, and coud not uninstall it. It acts like a virus. Andreas Santos of Sysinfotool denided it had anything to do with this.

May 28, 2023
Unprompted review
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Rated 5 out of 5 stars

Stella was great getting me a discount…

Stella was great getting me a discount for disabled veteraStellaStella1:38 PM
but please wait let me connect with my senior for your case

David Brooks1:38 PM
k ty

StellaStella1:38 PM
15% discount you will get

Stella
because if veterans

David Brooks1:39 PM
ok how do i get that discount, plz?

StellaStella1:39 PM
please wait let me get coupon from sales deptns!

May 16, 2023
Unprompted review
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Rated 5 out of 5 stars

Anyone attempting to convert email…

Anyone attempting to convert email letters from server to PDF knows that it could take hours and perhaps days to do so depending on the volume, especially if the user is attempting to capture multiple emails without a tool of this kind. This tool is superb at converting emails to PDFs quickly and efficiently.

The AOL to PDF conversion tool changed what could have been a multi-hour or multi-day experience to a task that can be accomplished in quickly.

I contacted Technical Support for assistance and the Technical Support Representative named Ranjan Kumar, was exceptional in providing world class support. Ranjan was patient with the launch, supplied excellent instruction and screen shots, and was able to take over the screen control to advise me when I ran into difficulty.

Fortunately, the Ranjan Kumar, the Technical Support Representative, was able to prompt me through the sequence to launch the software in offline mode and then help prompt me through the sequence of converting the emails to PDF.

Ranjan was superior in her support and exemplary of the kind of support all clients desire and need at the remote end. And the tool is critical to anyone involved in activities requiring a backup of email files. To that end, I highly recommend this tool.

Thank you Ranjan Kumar, for your exceptional support of my efforts today.

April 28, 2023
Unprompted review
Rated 5 out of 5 stars

Ken Cook

Ken Cook
Mr. Dipti has provided me with the required guidance during the backup of my emails. He is very supportive and polite and knows every subtle nuance of the tool. I was unable to take my mailbox data backup.. So, I contacted the technical support team. Mr.Dipti listened to my problem carefully and instructed me to perform some steps. He helped me install sysinfo backup 365 program needed for my family and non-profit business. He spent a lot of time with my daughter and me making sure we got our system emails all backed up the ones we needed spent over 20 minutes with me and over an hour with my daughter.

What a kind and professional person,

I ran over 200 tech myself over thirty r years and always like the ones that go that extra mile without being asked. If you have an award you could provide him or recognition I would gladly as you to recognize him for his professionalism, curtesy and last but not least his kindness and compassion from an old man and former silver star winner from the United States Marines..

Mr. Dipti coming into work this day thank you.

.

April 27, 2023
Unprompted review
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Rated 3 out of 5 stars

Mr Ranjan Kumar

Mr. Ranjan has provided me with the required guidance during the migration of my Outlook emails. He is very supportive and polite and knows every subtle nuance of the tool. I was unable to export my Outlook mailbox data. So, I contacted the technical support team. Mr. Ranjan listened to my problem carefully and instructed me to perform some steps. He said the the issue has been sort after 20 minutes.

April 20, 2023
Unprompted review
Rated 1 out of 5 stars

Ran into an issue and support helped me…

Ran into an issue and support helped me out at first. Offered me their admin version in return for writing a good review here. Still did not work as expected when I tried to upload into icloud it crashes. Reached back out to support to ask for refund and they said ti is not their problem. My problem may not be with their software, but their 30 Days Money Back Guarantee is BS.

April 4, 2023
Unprompted review
Rated 5 out of 5 stars

Support help with SysInfoTools

I was having issues with Sysinfo Tool trying to convert .ost file to .pst. John took a lot of time to help me and he was very patient with my stubby fingers that wanted to jump ahead. Thank you John.

March 30, 2023
Unprompted review
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