Tableware24 

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Rated 1 out of 5 stars

I deeply regret my experience with tableware24, which has been nothing short of a disaster. I placed an order on June 10 and by the beginning of August, I had already received only some of the items... See more

Rated 4 out of 5 stars

Quick customer service on e-mail and Quick delivery. Just make sure goods available on the internet is actually in stock before charging the credit card payment.

Company replied

Rated 3 out of 5 stars

good products, but shipment too late... promised 1 to 3 days, and lasted 14days...

Company details

  1. Chinaware Store

Information provided by various external sources

Der Premium-Shop für Porzellan, Gläser, Besteck, Küche und mehr. Top Auswahl, alle großen Marken günstig bei tableware24.com kaufen.


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Rated 1 out of 5 stars

Verzögerungs-Wirrwarr: Ein tableware24 Drama

I deeply regret my experience with tableware24, which has been nothing short of a disaster. I placed an order on June 10 and by the beginning of August, I had already received only some of the items. Concerned, I emailed them to inquire about the status of the remaining products. In response, they sent a few more items and promised the rest would be delivered by mid-August. However, when I reached out again in the beginning of September, they asked me to wait until the end of the month. The communication from their end was not just poor but also misleading. This is unequivocally the worst shop I have ever dealt with. Their inability to deliver on time, coupled with their lackluster customer service, ensures I won't be doing business with them again. Despite previous reviews setting higher expectations, my personal experience stands in stark contrast. Potential buyers, be warned and proceed with caution.

Mit großem Bedauern muss ich feststellen, dass meine Erfahrung mit tableware24 ein regelrechtes Desaster war. Ich habe am 10. Juni eine Bestellung aufgegeben und bis Anfang August hatte ich bereits einige der Artikel erhalten. Besorgt über den fehlenden Rest, habe ich per E-Mail nach dem Status gefragt. Als Antwort schickten sie mir einige weitere Artikel und versprachen, dass der verbleibende Rest bis Mitte August geliefert würde. Doch als ich Anfang September erneut nachfragte, wurde mir gesagt, ich solle bis Ende September warten. Die Kommunikation ihrerseits war nicht nur mangelhaft, sondern auch irreführend. Dies ist ohne Zweifel der schlechteste Shop, bei dem ich je eingekauft habe. Ihre Unfähigkeit, pünktlich zu liefern, kombiniert mit ihrem unzureichenden Kundenservice, macht deutlich, dass ich in Zukunft nicht mehr mit ihnen Geschäfte machen werde. Trotz zuvor gelesener positiver Bewertungen steht meine persönliche Erfahrung in krassen Gegensatz dazu. Potenzielle Käufer sind gewarnt - bitte vorsichtig vorgehen.

September 9, 2023
Unprompted review
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Rated 5 out of 5 stars

Gutgut gut

Gut, GUT, Gut

July 3, 2023
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Reply from Tableware24

Sehr geehrter Herr Hautvast,

vielen Dank für Ihre positive Bewertung. Wir hoffen Sie bald wieder als Kunde begrüßen zu dürfen.

Mit freundlichen Grüßen

tableware24.com

Rated 4 out of 5 stars

Quick customer service on e-mail and…

Quick customer service on e-mail and Quick delivery. Just make sure goods available on the internet is actually in stock before charging the credit card payment.

May 30, 2023
Tableware24 logo

Reply from Tableware24

Dear Ms Michaelsen,

Thank you for the positive rating. We apologize again for the delay in delivery.

Sincerely yours

tableware24.com

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Rated 5 out of 5 stars

Super gut

Super gut, super schnell, super Material

February 12, 2023
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Reply from Tableware24

Sehr geehrter Kunde,

danke, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu hinterlassen. Wir freuen uns, dass wir Sie zufriedenstellen konnten und hoffen, dass Sie uns weiterhin Ihr Vertrauen schenken.

Ihre
Bettina Wunsch
tableware24.com
Kundenservice

Rated 5 out of 5 stars

I have only good experience

I have only good experience! Everything comes in time and in good condition. The support lady answered few times per day on my Emails (I had a little bit worried because of too good price and bad rate of the company on current website).

April 23, 2022
Unprompted review
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Rated 1 out of 5 stars

INAFFIDABILI E POCO SERI - UNRELIABLE AND LITTLE SERIOUS

Ordered and paid for by American Express credit card, several Wedgwood "Jasper Conran Chinoiserie Green" products # 224119 - March 31, 2021 and # 210503 May 3, 2021 received partially, and reminders respond "Unfortunately, the item is not yet in stock" demonstrating disrespect to customers.
Ordinati e pagati con carta di credito American Express, diversi prodotti Wedgwood "Jasper Conran Chinoiserie Green" #224119 - March 31, 2021 e #210503 May 3, 2021 ricevuti parzialmente, e ai solleciti rispondono "Sfortunatamente, l'articolo non è ancora in magazzino" dimostrando mancanza di rispetto ai Clienti. !!!!

January 4, 2022
Unprompted review
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Rated 1 out of 5 stars

Horrible!!

Horrible!!! They promise delivery in 5 days and right after you order they send you a notice saying they can’t deliver on time.
They don’t reply to emails.
I DO NOT RECOMMEND doing business with these people. They are BAD, maybe even dishonest. I give them one more week and will take legal action.

August 22, 2021
Unprompted review
Rated 1 out of 5 stars

About to inform the police

Please don’t buy there. I have already talked to a lawyer and I will go to the police during the next week as they are committing fraud and the managers should go to prison. Let the justice deal with this company and make them pay. I want compensation for the trouble.

February 20, 2021
Unprompted review
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Reply from Tableware24

Dear customer,

We would like to get to the bottom of the cause of your annoyance and solve the problem. We don't want to neglect or annoy our customers under any circumstances and are always working to improve our service. Hopefully we can sort it out quickly.

Your Tableware24 team

Rated 1 out of 5 stars

Be aware do not order at this company…

Be aware do not order at this company when you do make sure to have PayPal assurance!!!!!!

Just like so many other reviews on this website I also ordered products end of Nov 2020 and have still not received anything. It is impossible to communicate with this company in any way the customer service is non existing. Only after PayPal escalation they responded but still no products received.....

Do not order here!!!!

February 1, 2021
Unprompted review
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Rated 1 out of 5 stars

Slow, not customer oriented. Dissatisfaction.

Order placed end of August. 28th or so. Today September 14th. Order just processed to the delivery department and is under assembly. Just ordered Villeroy plates nothing extraordinary. Sent 2 emails to customer service which is supposed to contact back in 24hours. But does not deliver promises of service to the clients as nobody responded to me. Highly unsatisfactory approach. Also impossible to reach hotline on the calls. Tableware24 web is just freezing your money. What a shame. Very disappointed. Will not repurchase anything here, sadly. The choice looks good, but no delivery.

September 14, 2020
Unprompted review

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