Takeaway.com 

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Rated 5 out of 5 stars

Did exactly what it promised. With the list of restaurants that were offered I found an Indian restaurant I had never used before with a high user review rating. The quality of the food was excellent... See more

Rated 1 out of 5 stars

I ordered my food online, and was told if I ordered over £24 the delivery was free. My order was £26 as confirmed in the email I received, and when the delivery driver came, he charged me £2 for deliv... See more

Rated 5 out of 5 stars

I have been using this service for some time, now, although I will be honest and admit that I usually use Just Eat most often. Takeaway.com is a great service; although the downside is not so many t... See more

Company replied

Rated 5 out of 5 stars

Always fresh hot so hot if it doesn't come in a bag it's too hot to handle chips are seriously great and burgers are too filling can never fully finish both

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Rated 5 out of 5 stars

A great little service

Takeaway.com is a nice little app that lets you identify, navigate to & place an order for the local cuisine/eatery of your choice from the comfort of your armchair. Easy to use, clear and concise, all in all a great little service. I've installed it on my tablet & will definitely be using it again!

November 7, 2015
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Gina,

Thank you for the wonderful review! We're thrilled to hear you've found our app easy to use and a good service all round.
We hope to see you ordering again from us soon!

With kind regards,
Teri
The Takeaway.com Team

Rated 3 out of 5 stars

Takeaway.com

Initial thoughts

I used the site to avail of a Quidco offer which entailed ordering a Pizza from a local merchant. Mixed thoughts on the site - I think the site's search bar is an efficient way into seeing available options in a particular area. I would question why, then, first searches can be food outlets outside catchment area? I would also question the lack of availability of healthier options - Could you not go out on a limb teaming up with some of the new age of ready made(boxed) options we see being offered outside Richmond station every day... Orange branding I find vexatious to my soul; site could improve dramatically. Thanks.

REPLY (TERI)
Thanks for your reply. On reflection the offering of anything which involves human input in cooking process is an inconvenience. That could be circumvented to offer customers ready made healthier options. It's always been a intriguing debate why all delivered food has to be 'unhealthy'. Get me started about food I don't stop. Thanks - wish you all the best.

November 3, 2015
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Dino,

Thank you for your review - we will certainly take on your feedback!
With regards to offering healthier options for online ordering, if you have any restaurants you would like to recommend, please send us their names via our online form on our website or send us an email. We will try to get them signed up with us as soon as we can!

Once again, thank you for your feedback and we hope your next experience with Takeaway.com is better.

With kind regards,
Teri
The Takeaway.com Team

Rated 5 out of 5 stars

Briliant

Ordered for the first time on line was a fantastic service and food was really hot will order again

October 29, 2015
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Clive,

Thank you for the wonderful words! We're thrilled to hear you enjoyed your first ordering experience with us and you also enjoyed your meal.
We hope to see you ordering with us again soon!

With kind regards,
Teri
The Takeaway.com Team

Rated 5 out of 5 stars

Good

I order food, food come to door, I open door , food with man, I give man money , food is mine , food is good, food is cheap, I am happy

Good

October 29, 2015
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Tom,

Thank you for the really nice review! We're really pleased that you found our service good, and at the end you were happy :)
We look forward to seeing your next order soon!

With kind regards,
Pri
The Takeaway.com Team

Rated 1 out of 5 stars

Poor Customer Service...Hope you never expect a Refund..Very Negative Experience

First all no alot of choice on website (mostly pizzas,burger and a few Chinese restaurant.) Could do with more variety. Onto the customer service which was non existant, very unhelpful and unflexible. Over 1hour phone call discussing an order which should have being cancelled. And finally Beware of their refund policy, read the small print..... Will not using again.

October 26, 2015
Unprompted review
Rated 5 out of 5 stars

straight forward and quick

Good collection of restaurants,simple to order from and service from restaurants first class.

October 24, 2015
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Hi Robert,

Thanks for your great review! We're really glad to hear you found our website simple to use and that you were pleased with the selection of restaurants in your area.

We really hope to see you ordering again with us soon.

With Kind Regards,
Rachel
The Takeaway.com Team

Rated 5 out of 5 stars

Simple

Simple trustworthy website

October 23, 2015
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Evane,

Thank you for your review - it's great to hear that you found our website easy to use. Feel free to download our app too!
We'd be delighted to see you ordering with us again soon.

With Kind Regards,
Tsvetan
The Takeaway.com Team

Rated 5 out of 5 stars

TAKEAWAY.COM

I was delighted my order was handled so quickly by Takeaway.com. My order was delivered well ahead of time.

October 22, 2015
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Vernon,

Thank you for taking the time to leave us a fantastic review. We’re delighted to hear that you found our service quick and the order was delivered on time. Hope you enjoyed your meal as well.
We look forward to seeing your next order again soon!

With kind regards,
Pri
The Takeaway.com Team

Rated 4 out of 5 stars

Good variety

Good website easy to use and a good variety of restaurants to choose from . Highly recommended.

October 17, 2015
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Jackie,

Thank you for reviewing us! It's good to hear that you recommend our service and found the variety of restaurants available satisfying. We hope to see your order in our screens soon!

With Kind Regards,
Tsvetan
The Takeaway.com Team

Rated 1 out of 5 stars

Not recommended

Only few restaurants

October 16, 2015
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Deetan,

Thank you for your review. We are sorry to hear that there aren't enough restaurants in your area. You are always welcome to recommend your favorite takeaway restaurant!

With Kind Regards,
Tsvetan
The Takeaway.com Team

Rated 4 out of 5 stars

Ronseal

Does exactly what it says on the tin. Order takeaway online. Easy. Not particularly exciting.

October 15, 2015
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear David,

Thank you for taking the time to review us - perhaps we can ignite your excitement by mentioning our twitter competition?

We hope to see you order with us again soon.

With Kind Regards,
Tsvetan
The Takeaway.com Team

Rated 5 out of 5 stars

Fast & easy

Fast and easy SERVICE

October 13, 2015
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Rossella,

Thank you for the kind words - we're very happy to hear you found our site easy to use and our service fast! We hope you also enjoyed your meal.
Hopefully we'll see you ordering from us again soon!

With kind regards,
Teri
The Takeaway.com Team

Rated 5 out of 5 stars

Simple and easy

Ordering is very easy, especially with the new website functionality.

October 11, 2015
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Hi Fifi,

Thank you for leaving a review with us. We're happy to hear that you found our new, revamped portal, up to your expectations!
We hope to see you ordering with us again soon.

With Kind Regards,
Tsvetan
The Takeaway.com Team

Rated 4 out of 5 stars

Very good

Ordering was easy and quick and after I received substandard service they dealt with it quickly and compensated me. Quite impressive and I would use again.

October 10, 2015
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Hi Dannielle,

Thank you for taking the time to leave us such a great review! We're glad you found our system easy to use and that you were happy with the service you received from Takeaway.com.

We look forward to seeing you ordering with us again soon.

With Kind Regards,
Rachel
The Takeaway.com Team

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