Did exactly what it promised. With the list of restaurants that were offered I found an Indian restaurant I had never used before with a high user review rating. The quality of the food was excellent... See more
Takeaway.com
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See what reviewers are saying
I ordered my food online, and was told if I ordered over £24 the delivery was free. My order was £26 as confirmed in the email I received, and when the delivery driver came, he charged me £2 for deliv... See more
I have been using this service for some time, now, although I will be honest and admit that I usually use Just Eat most often. Takeaway.com is a great service; although the downside is not so many t... See more
Company replied
Always fresh hot so hot if it doesn't come in a bag it's too hot to handle chips are seriously great and burgers are too filling can never fully finish both
Company replied
Company details
About Takeaway.com
Information provided by various external sources
Contact info
United Kingdom
- www.takeaway.com
People also looked at
1st time but won't be the last!
Food was fresh, hot & very well packed.
Fast delivery
Only point was the tracking of the order showed that it would be delivered some 2hrs later ( it was within 30mins) but seeing that could be off putting
December 16, 2015
Unprompted review
Reply from Takeaway.com
Dear Paul,
Thank you for the feedback - we will certainly investigate the order tracking as this is not how it's supposed to work.
I'm glad to hear you enjoyed your food though and we hope to see you ordering with us again soon!
With kind regards,
Teri
The Takeaway.com Team
Reply from Takeaway.com
Dear Mary,
We're glad to hear that you had an amazing experience using our service. Thank you for your great review!
We hope to see you ordering again soon.
With kind regards,
Pri
The Takeaway.com Team
??? problem ordering
Several times I have made a late night order online for delivery. The takeawy.com website says a takeaway venue is open so I make the order, half an hour later I find out its actually closed and I've been sat around waiting for food that isn't coming. Why is the website saying a place is open and my order has been taken when it hasn't?
December 8, 2015
Unprompted review
Reply from Takeaway.com
Dear Gromit,
I am sorry to hear that this has been happening to you whilst placing orders on our site.
It could be that at the time you clicked on a restaurant it was open, however if the time it takes to place your order is extended it may be that the restaurant closes during that time and the page you are on is not updated to reflect this.
If you feel that there could be another explanation, please do send us an email with the name of the restaurants with whom you've placed your orders recently, and we can investigate further.
With kind regards,
Teri
The Takeaway.com Team
Disappointed is an understatement
Disappointed with the response to a complaint I made about my takeaway order through Sizzlers, Aberdeen, Basically told that it was my problem take it up with Sizzlers!! Then offered me £3.50 compensation, after waiting 2.5 hours for a meal to be delivered when I told them I had a six year old waiting for his tea whose parents were in hospital with my sick grandson, it was an insult, won't be using you again and certainly won't be recommending.
December 7, 2015
Unprompted review
Reply from Takeaway.com
Dear Carole,
I am sorry to hear that you had such a bad experience and do not wish to use our service anymore. I can see here in our system that my colleague gave your order to the restaurant within five minutes after you placed your order. As Takeaway.com is merely the intermediary between parties, our responsibility is to relay the order in time to the restaurant. We don't have any influence on the time it takes a restaurant to deliver.
However, I'll contact the restaurant on your behalf to prevent this situation from occurring again. Once, I will investigate this matter with the Manager, I'll contact you further with more detail.
I sincerely apologise for the inconvenience caused to you.
With kind regards,
Pri
The Takeaway.com Team
Great pizza but long wait
We placed our order through takeaway at 6pm, at 6.45pm we hadn't received our delivery so rang to chase and lady told me it was on its way. At 7pm I rang again to be told she had thought we were talking about another order and ours had just been finished and was due to leave. When I queried how long it had taken we were told that ordering through takeaway meant they had only received the order at approx 6.50pm! Our food arrived at approx 7.20pm although it was a long wait with two hungry kids it was great when it arrived!!
December 4, 2015
Unprompted review
Reply from Takeaway.com
Dear Cara,
Thank you for your review. I'm very sorry to hear that you had a problem with your order. I can see here in our system that my colleague gave your order to the restaurant within few minutes after you placed the order. I will certainly be speaking with them to ensure that this does not happen again. Once again, sincerely apologise for the inconvenience caused to you.
We hope that this experience doesn't deter you from ordering with us.
With kind regards,
Pri
The Takeaway.com Team
Reply from Takeaway.com
Dear Kate,
Thank you for the great review! We're very happy to hear you had a good ordering experience with Takeaway.com - and I hope you enjoyed your food too.
We hope to see you ordering with us again soon.
With kind regards,
Teri
The Takeaway.com Team
oregano
Quick service 45 minutes. Tasty hot food, pleasant driver.Would definately use again.
November 23, 2015
Unprompted review
Delivered fast food in good time
Easy webpages, only difficulty was choosing from extensive menus! All food fine (except for some nan breads which were a tad overdone). Cheerful efficient delivery. Would use again.
November 23, 2015
Unprompted review
Reply from Takeaway.com
Dear John,
Thank you for your review - we're thrilled to hear you found our website easy to use! It's also great to hear you enjoyed your order. We hope to see you ordering through Takeaway.com again soon!
With kind regards,
Teri
The Takeaway.com Team
Masala takeaway
First time ordering takeaway, well pleased with service will order in this way again
November 21, 2015
Unprompted review
Reply from Takeaway.com
Dear Gibson,
We're very glad to hear that your first experience ordering with us was successful. Thank you for taking the time to leave us feedback.
We look forward to your next order with us.
With Kind Regards,
Rachel
The Takeaway.com Team
Reply from Takeaway.com
Dear Kim,
Thank you for your review. We're really happy that you like our app/website. I'm sorry to hear that there isn't many restaurants that accept PayPal. If there is any restaurant that you would like to accept online orders with us. Please send your suggestions to info@takeaway.com and we'll try to get them to take online paid orders.
We hope to see you ordering again soon.
With kind regards,
Pri
The Takeaway.com Team
Brilliant!!
Really easy to use. No problems. Will definitely use again.
November 19, 2015
Unprompted review
Reply from Takeaway.com
Dear Louise,
Thank you for taking the time to leave us a fantastic review. We're really pleased that you found our service easy to use and you would give our service a 5 star rating.
We look forward to seeing you order again soon!
With kind regards,
Pri
The Takeaway.com Team
Very good service
I've never had a problem with Takeaway.com, it's a great service and its brilliant the way they accept paypal
November 19, 2015
Unprompted review
Reply from Takeaway.com
Dear Andy,
Thank you for your positive review. We are glad to hear that you had an amazing experience using our service and you like one of your payment methods.
We hope to see you ordering again soon.
With kind regards,
Pri
The Takeaway.com Team
Always great food !!
never had a problem and i can be a fussy cow lol !!
November 18, 2015
Unprompted review
Absolutely no issues
The takeaway didn't have a website but this allowed you to order via this site including delivery. Very useful and delivered hot.
November 13, 2015
Unprompted review
Reply from Takeaway.com
Dear Gary,
Thank you for taking the time to review us! We are happy to have helped you out on your quest to takeaway food.
We hope to see you ordering with us again soon.
With Kind Regards,
Tsvetan
The Takeaway.com Team
Process was seemless
The process which Takeaway.com allowed me to order was seemless and absolutely fine.
Now, the place I ordered from was not fine - but that is not an issue with Takeaway.com and indeed they work with you when the process you go through to order your meal is less than satisfactory.
Can't grumble in the slightest.
November 10, 2015
Unprompted review
Reply from Takeaway.com
Dear Shaun,
Thank you so much for your kind words! We are happy to see that our team has helped you with any issues that have arisen when you placed your order.
We are glad to hear that you found the whole ordering process streamlined and easy. We hope to see you ordering with us again soon!
With Kind Regards,
Tsvetan
The Takeaway.com Team
Get your times right
On my copy the times asked for was 19.15 on the copy you sent over for food order you put 18.15
November 10, 2015
Unprompted review
Reply from Takeaway.com
Dear Lynn,
Thank you for placing your review and we are sorry to hear that you were not satisfied with the timeliness of delivery by the restaurant. I had a look at your order and it looks like the restaurant has amended their delivery time by themselves. While it is the restaurant's responsibility to ensure a timely delivery and a food which is of good quality, we regret to hear that you were not satisfied. We will be passing on the feedback to the restaurant.
We hope to see you ordering with us again soon.
With Kind Regards,
Tommy
The Takeaway.com Team
a very very nice meal as always
Great food and great service every time never let me down
November 8, 2015
Unprompted review
very helpfull
Delivery was late and i had no credit to ring so i emailed takeaway.com and they responded straight away and contacted the restraunt for me very helpful thank you 😊
November 7, 2015
Unprompted review
Reply from Takeaway.com
Dear S.T
Thank you for your review - we're very happy to hear you found our customer service helpful and efficient!
We hope to see you ordering again with us soon.
With kind regards,
Teri
The Takeaway.com Team
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