Takeaway.com 

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Rated 5 out of 5 stars

Did exactly what it promised. With the list of restaurants that were offered I found an Indian restaurant I had never used before with a high user review rating. The quality of the food was excellent... See more

Rated 1 out of 5 stars

I ordered my food online, and was told if I ordered over £24 the delivery was free. My order was £26 as confirmed in the email I received, and when the delivery driver came, he charged me £2 for deliv... See more

Rated 5 out of 5 stars

I have been using this service for some time, now, although I will be honest and admit that I usually use Just Eat most often. Takeaway.com is a great service; although the downside is not so many t... See more

Company replied

Rated 5 out of 5 stars

Always fresh hot so hot if it doesn't come in a bag it's too hot to handle chips are seriously great and burgers are too filling can never fully finish both

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Rated 5 out of 5 stars

Great site

I like this site. There are fewer takeaways signed up than on certain other sites, but the prices here are cheaper and there's a higher cashback rate on sites like Topcashback.

July 23, 2016
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Matthew,

Thank you for taking the time to leave us a fantastic review. We're really pleased you would give our service a 5 star rating and you had an amazing experience using our service.
We look forward to seeing you order again soon!

With kind regards,
Pri
The Takeaway.com Team

Rated 5 out of 5 stars

Takeaway prefered over Just Eat

Also Takeaway gives a better payback on Quidco - would be nice if you could get more restaurants though

July 21, 2016
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Kay,

We are really happy that you have enjoyed ordering with us and you got the payback better.
We're sorry to hear that there's not a huge variety of restaurant in the area that you live. If there's any restaurants that you would like to see on our website please send an email to info@takeaway.com and we'll try our best to get them on board.
We hope to see you ordering again soon!

With kind regards,
Pri
The Takeaway.com Team

Rated 4 out of 5 stars

no complaints!

delivers exactly what it says in the add!

July 16, 2016
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Ann

Thank you for sharing your experience with us. We are looking forward to serving you again.

Kind Regards,
Ananda
The Takeaway.com Team

Rated 5 out of 5 stars

great website

Was easy to use , liked the fact I received email confirmation. Would recommend

July 15, 2016
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Paula,

We are glad to hear that you found our service easy to use.Thank you for your great review & for the recommendation!
We hope to see you ordering again soon.

With kind regards,
Pri
The Takeaway.com Team

Rated 2 out of 5 stars

Not confident payment made

Clicking through ordering items is ok
But paying using paypal ......the logo just spins around and you've not idea when / if payment is made unless you check your email
Can you sort this please ?

July 13, 2016
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Sherry,

Thank you for your review. We are really sorry to hear that you have encountered problems when paying with paypal. This should not be the case! Please can you send an email to info@takeaway.com detailing how you ordered (i.e. via the app, mobile site or desktop site) and which device you were using so that we can investigate the problem and make sure to fix it! We definitely appreciate your feedback and it would be fantastic if you could help us out with fixing this issue.

With kind regards,
Sarah
The Takeaway.com Team

Rated 2 out of 5 stars

customer service not great

Ordered from Amigos, Bolton twice, picked a specific time for when my husband was home, it came an hour early (both occasions) with an item missing (which was ordered in notes, cause I could not find it on the menu) rang the shop to ask would they please bring a fresh order for when my husband is back blatantly said NO, when i asked why was the order early, they said the time does not appear on the order, so what is the point of this app if it does not work - they told me to warm it up!!!!! NOT IMPRESSED

July 13, 2016
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Yvonne,

Thank you for your review. We are really sorry to hear that there was a problem with your order. I can see on our system that we sent your order to Amigos electronically, therefore they should have received all of your order details clearly. We will speak with them to understand how the confusion occurred and assist them to ensure that this doesn't happen in the future.

Thank you for informing us so that we can continue to improve our service and again, please accept our apologies for this inconvenience.

With kind regards,
Sarah
The Takeaway.com Team

Rated 5 out of 5 stars

Reliable service

I have ordered a few times from takeaway.com if I have had a problem with restaurant it is dealt with asap. Will continue to use

July 11, 2016
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Jo,

Thank you so much for your wonderful review! We are really glad to hear that our customer service team have been so helpful to you. We look forward to seeing you order again soon with us!

With kind regards,
Sarah
The Takeaway.com

Rated 4 out of 5 stars

fast and tasty

July 6, 2016
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Michael,

Thank you for your great review!
We are thrilled you enjoyed your meal and we hope to see you ordering again soon.

With kind regards,
Pri
The Takeaway.com Team

Rated 5 out of 5 stars

would recommend

So far have been happy 😊 would like to see more Take aways available limited choice! Hopefully soon

July 6, 2016
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Teresa,

Thank you for your nice review :) I'm sorry to hear that there's not a huge variety in the area that you live. If there's any restaurants that you would like to see on our website in your area please send us your suggestions on info@takeaway.com and we'll try our best to get them on board.

We look forward to seeing you order again soon!

With kind regards,
Pri
The Takeaway.com Team

Rated 5 out of 5 stars

Renia

pizza was delicious and fast delivery

July 5, 2016
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Renata,

Thanks for your great review! We are thrilled that you enjoyed your pizza and our fast service. We look forward to seeing you order again soon!

With kind regards,
Sarah
The Takeaway.com Team

Rated 5 out of 5 stars

Outstanding as allways

Easy to use, quick delivery, hot, fresh food every time

July 1, 2016
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Carli,

Thank you for taking the time to leave us a fantastic review. We’re delighted to hear that you found our service easy to use, your order was delivered on time. Hope you have enjoyed your meal as well.
We look forward to seeing your next order again soon!

With kind regards,
Pri
The Takeaway.com Team

Rated 5 out of 5 stars

Brill!

Fantastic service, I was so pleased to find out there was a takeaway service which accepts paypal, will use it again!

June 28, 2016
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Hannah,

Thank you for your great review! We are really happy to hear that you have enjoyed our payment options and we look forward to seeing you order again soon!

With kind regards,
Sarah
The Takeaway.com Team

Rated 5 out of 5 stars

Very Happy

I am very happy of my experience with takeaway.com

June 24, 2016
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Amelia,

Thank you very much for your review. We are happy to hear your experience.

We look forward to serve you again!

Kind Regards,
Ananda

Rated 1 out of 5 stars

Just took my bitcoins had to pay twice

Very bad had to pay twice

June 19, 2016
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Hasan,

We are very sorry to hear that you had a problem with your payment. We are investigating this with the restaurant and will be in touch with you via email.

With kind regards,
Sarah
The Takeaway.com Team

Rated 3 out of 5 stars

Good experience

Very fast subcription safe payment and good website☆☆☆

June 19, 2016
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Mirko,

Thank you very much for your review. We are looking forward to serve you again!

Kind Regards,
Ananda
The Takeaway.com Team

Rated 5 out of 5 stars

nice and easy.

Simple to use, clear lay out of website.
Will be ordering through again.

June 17, 2016
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Tom,

Thank you very much for your review. We look forward to receive your orders!

Kind Regards,
Ananda
The Takeaway.com Team

Rated 3 out of 5 stars

Late delivery

I love the food however, the delivery service was very late which I need to wait almost 1.5 hours. Hope you could improve it. Thanks

June 16, 2016
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Nurul,

We are very sorry to hear that. Although it is the restaurants responsibility to ensure that delivery is within a satisfactory time, that the food is of a high standard and you receive your full order, we deeply regret the inconvenience and the fact that you were unhappy with the delivered food. Bringing this issue to the attention of the restaurant we hope will avoid situations like this in the future.

Kind Regards,
Ananda
The Takeaway.com Team

Rated 5 out of 5 stars

great

Wonderful service

June 15, 2016
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Ricky,

Thank you very much for your review. We are glad to hear that you had a wonderful experience using our service.
We hope to see you ordering again soon!

With kind regards,
Pri
The Takeaway.com Team

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