Did exactly what it promised. With the list of restaurants that were offered I found an Indian restaurant I had never used before with a high user review rating. The quality of the food was excellent... See more
Takeaway.com
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See what reviewers are saying
I ordered my food online, and was told if I ordered over £24 the delivery was free. My order was £26 as confirmed in the email I received, and when the delivery driver came, he charged me £2 for deliv... See more
I have been using this service for some time, now, although I will be honest and admit that I usually use Just Eat most often. Takeaway.com is a great service; although the downside is not so many t... See more
Company replied
Always fresh hot so hot if it doesn't come in a bag it's too hot to handle chips are seriously great and burgers are too filling can never fully finish both
Company replied
Company details
About Takeaway.com
Information provided by various external sources
Contact info
United Kingdom
- www.takeaway.com
People also looked at
Favourite delivery
As always, delicious and inexpensive! Hot and fresh food, and friendly service. This is why we keep returning!
June 13, 2016
Unprompted review
Reply from Takeaway.com
Dear Sir/Madam,
We’re delighted to hear that you found our service friendly and you enjoyed your meal.
Thank you for taking the time to leave us a fantastic review and placing an order with us.
We look forward to seeing your next order again soon!
With kind regards,
Pri
The Takeaway.com Team
Reply from Takeaway.com
Dear Mark,
Thank you for your nice review! We're really pleased you would give our service a 5 star rating.
We hope you have enjoyed your meal as well and looking forward to seeing your next order again soon!
With kind regards,
Pri
The Takeaway.com Team
no refund
after the meal i had and the hassle with missing items and the rudeness from the staff i nave deleted my account as i feel u did not do enough to get my refund back
think you really need to look at just eat website at the reviews about bay leaves
very worrying supprised you still let them use ure site
June 9, 2016
Unprompted review
Reply from Takeaway.com
Dear Mr Fisher,
I'm sorry to hear you had a negative ordering experience whilst using our site. On further investigation I see that the restaurant did forget two items in your order but after contact with them, we've been informed that they then re-delivered your full order again which is why a refund was not authorised.
Once again, I do apologise for the inconvenience caused by this however I hope you can understand that we cannot process a refund without the restaurant's confirmation. As a gesture of our apology, I can see that we have also already sent you a discount voucher for your next order with us.
Hopefully next time, your ordering experience will be more pleasant!
With kind regards,
Teri
The Takeaway.com Team
Great service - thank you!
I have been using this service for some time, now, although I will be honest and admit that I usually use Just Eat most often. Takeaway.com is a great service; although the downside is not so many takeaways are listed on your website - I could do with more takeaways open 'til early in the morning listed on your website, please.
However, thank you for the excellent experience.
June 6, 2016
Unprompted review
Reply from Takeaway.com
Dear Lisa,
Thank you! We really appreciate your comment. Takeaway.com is growing in the UK and hopefully, soon enough, we will have more restaurant listed with us.
We look forward to seeing your next order again soon!
Kind Regards,
Ananda
The Takeaway.com Team
Reply from Takeaway.com
Dear Mrs Bernard,
Thank you for your comment. We are glad to hear your experience with us.
We look forward to serving you again.
Kind Regards,
Ananda
The Takeaway.com Team
It works - but a lot cheaper to order direct!
Service works fine - but a word or 2 of caution ... going online prevented me from getting a discount available by phone and cost an extra service charge ... about 20% of the bill ... probably depends on the particular restaurant so may not be a uniform issue.
June 5, 2016
Unprompted review
Fast and convenient
Takeaway.com is fast and convenient, and it's great that I pay using bitcoin.
June 5, 2016
Unprompted review
Reply from Takeaway.com
Dear Darren,
We really appreciate your review. Thank you for ordering with us. We look forward to serving you again.
Kind Regards,
Ananda
The Takeaway.com Team.
Very prompt delivery very good food
We ordered late on a Friday night, very pleased with speed of delivery, accuracy of order and quality of food.
June 2, 2016
Unprompted review
Reply from Takeaway.com
Dear Sir/Madam,
Thank you for the review. We are glad to hear you enjoyed your ordering experience with us on Friday night.
We look forward to seeing you order again soon!
With kind regards,
Pri
The Takeaway.com Team
No food !!
First time using this site, only 1 Indian takeaway listed for my address so made my order and paid, waited eagerly for our dinner only to be rang 15 minutes later to say they could not fulfil my order as the restaurant have changed their delivery parameters ! I now have to wait at least 2 days for a refund, I will never use this site again !
June 1, 2016
Unprompted review
Reply from Takeaway.com
Dear Dawn,
We are really sorry that your order was cancelled. We have already refunded you in full and changed the restaurant's delivery area. With regards to area, it is not at all determined by Takeaway.com but rather is a choice that the restaurants themselves make. Unfortunately, the changes were unknown to the takeaway.com team and the restaurant should have informed us about this. However, if there's any restaurants that you would like to see on our website in your area please send your suggestion to info@takeaway.com and we'll try our best to get them on our website.
With kind regards,
Pri
The Takeaway.com Team
Reply from Takeaway.com
Dear Nikki,
We are glad to hear your experience. We are constantly working on our website to make the customer experience as easy as possible.
We look forward to seeing your next order again soon!
Kind Regards,
Ananda
The Takeaway.com Team
Great customer service
Customer service at Takeaway.com has always been excellent.
May 30, 2016
Unprompted review
Reply from Takeaway.com
Dear Andy,
Thank you very much for your review! We are glad to hear about your experience.
We look forward to serve you again!
Kind Regards,
Ananda
The Takeaway.com Team
Reply from Takeaway.com
Dear Chris,
Thank you for sharing your experience with us. We look forward to see your next order again soon!
With kind regards,
Ananda
The Takeaway.com Team
Reply from Takeaway.com
Dear Safiya,
Thank you for your review! We are very happy to hear your experience with us.
We look forward to seeing your next order again soon!
With kind regards,
Ananda
The Takeaway.com Team
very happy with takeaway.com
very happy with takeaway for ordering ,will use them in future.
May 27, 2016
Unprompted review
Reply from Takeaway.com
Dear Margaret,
We’re delighted to hear that you are very happy with our service and you will use our website again to place an order. Thank you for taking the time to leave us a fantastic review. Hope you enjoyed your meal as well.
We look forward to seeing your next order again soon!
With kind regards,
Pri
The Takeaway.com Team
Let down by drink
Good food and delivery time. Should've had 1.5l of Diet Coke but got a can of Coke.
May 26, 2016
Unprompted review
Reply from Takeaway.com
Dear Carol,
Thank you for your review! We are sorry to hear that you got a can of coke instead of a bottle of diet coke. The restaurant that you placed an order with opens only at 16:00. So once we speak with the manager, we will contact you with further information.
We look forward to processing your next order for you.
With kind regards,
Pri
The Takeaway.com Team
Reply from Takeaway.com
Dear Margaret,
Thank you for your review. I analysed your case. The payment method is informed while the customer places the order. We see that we did successfully send the order to the restaurant, and it was confirmed by a member of their staff.
We are sorry if you have had inconveniences with this process. Feel free to contact us over your concerns.
With kind regards,
Ananda
The Takeaway.com Team
Food never arrived, money taken - AVOID
Order pizza with them that never came.
They blaim the takeaway, the shop says they never gotten order.
Either way I got no food and money taken from my account.
This site and it's takeaways can't be trusted.
May 21, 2016
Unprompted review
Reply from Takeaway.com
Dear Phil,
We are really sorry for your experience when ordering with us. After investigation, we see that we did successfully send your order electronically to the restaurant, and it was confirmed by a member of their staff. However, as you stated, the shop did not have a record of the order and therefore did not process it. We are really sorry that this occurred, and that we were not able to inform you that there was a problem with your order, as we were not aware ourselves.
We have taken steps with this restaurant to ensure that this situation is not repeatable. Once again, we apologise for this negative experience and hope that you will be able to give us a second chance in order to enjoy our usually excellent customer service.
With kind regards,
Sarah
The Takeaway.com Team
so slick and simple
Takeaway.com was my third choice. I tried to order with deliveroo.... their payment system didn't recognise my card (lloyds visa). Then tried just-eat, their authorisation was taking so long that I contacted customer support which was pretty good and simply cancelled the order. I then went to takeaway.com. It's clear that their payment system is superior, they accept bitcoin and the others don't. I've used them with bitcoin before but never card payments. The visa card was processed within seconds and order on it's way. Takeaway.com isn't as fancy as deliveroo and it doesn't have as much of a selection as just eat but it does what it says on the tin and it does it well.
May 21, 2016
Unprompted review
Reply from Takeaway.com
Dear Maxwell,
Thank you for your fantastic review! We are so thrilled that you have enjoyed using our service and our payment options. We look forward to seeing you order again with us soon!
With kind regards,
Sarah
The Takeaway.com Team
Reply from Takeaway.com
Dear Rachel,
Thank you for your wonderful review! We are really happy to hear that you had such a seamless experience using our service. We look forward to seeing you order again with us soon!
With kind regards,
Sarah
The Takeaway.com Team
Reply from Takeaway.com
Dear Alan,
Thank you for your great review! We are thrilled to hear that you enjoyed ordering again from us and look forward to seeing you order again with us soon!
With kind regards,
Sarah
The Takeaway.com Team
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