Did exactly what it promised. With the list of restaurants that were offered I found an Indian restaurant I had never used before with a high user review rating. The quality of the food was excellent... See more
Takeaway.com
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered my food online, and was told if I ordered over £24 the delivery was free. My order was £26 as confirmed in the email I received, and when the delivery driver came, he charged me £2 for deliv... See more
I have been using this service for some time, now, although I will be honest and admit that I usually use Just Eat most often. Takeaway.com is a great service; although the downside is not so many t... See more
Company replied
Always fresh hot so hot if it doesn't come in a bag it's too hot to handle chips are seriously great and burgers are too filling can never fully finish both
Company replied
Company details
About Takeaway.com
Information provided by various external sources
Contact info
United Kingdom
- www.takeaway.com
People also looked at
Never use again
I ordered pizza from plaza pizza using takeaway.com plaza pizza offer buy one get one free on all pizzas and free delivery. Using this website I was charged for 2 pizzas and delivery charge. I will NEVER use this website again or recommend it to anyone
April 4, 2016
Unprompted review
Reply from Takeaway.com
Dear Karen,
I'm very sorry to hear your order wasn't satisfactory.
I've tried looking up your order number but unfortunately I'm unable to find an order associated with that number. I've also tried searching for your name, but again I was unable to find an order. In order for us to investigate this matter further, please could you email us with your order details and the restaurant name to info@takeaway.com.
I hope we are able to solve this for you as soon as possible.
Kind regards,
Teri
The Takeaway.com Team
Delivery was just as quick as phoning and good to pay with paypal.
Its great to pay with paypal
April 3, 2016
Unprompted review
Reply from Takeaway.com
Dear Livia,
Thank you for your great review! We're really happy that you have enjoyed ordering with us and found our service easy.
We look forward to seeing you ordering again with us soon.
With kind regards,
Pri
The Takeaway.com Team
excellent fresh food
excellent fresh food, very good service, wonderful tastes, will use them again, would recomend to anyone
March 29, 2016
Unprompted review
Reply from Takeaway.com
Dear Colin,
Thank you for your fantastic review! We are really happy to hear that you enjoyed your order so much and we look forward to seeing you order again soon!
With kind regards,
Sarah
The Takeaway.com Team
My opinion of Takeaway.com
Takeaway.com are topnotch for customer support when i have ever had a problem with my order from the restrurant i ordered from and have always had my back, especially when i could not get any help from the owner of the resturaunt. Thank you takeaway.com
March 26, 2016
Unprompted review
Reply from Takeaway.com
Dear Darron,
Wow - what a fantastic review! We are very happy to hear you feel our customer service agents are helpful and you enjoy using our service.
We hope to see you ordering with us again soon!
With kind regards,
Teri
The Takeaway.com Team
tasty meal
the meal was very nice and tasty . also value for money i wont hesitate from ordering from here in the future. it was also delivered on the time slot we asked for .
March 24, 2016
Unprompted review
Reply from Takeaway.com
Hi Mark,
Thank you so much for your positive review! We are thrilled to hear that you enjoyed your meal and we look forward to seeing you order again soon.
With kind regards,
Sarah
The Takeaway.com Team
hassle free ordering
Easy and some to use finds locations fast excellent
March 24, 2016
Unprompted review
Reply from Takeaway.com
Hi Lorraine,
Thank you for your great review! We are really happy that you have enjoyed our service and we look forward to seeing you order again soon,
With kind regards,
Sarah
The Takeaway.com Team
Very good
Very good service , Offers a range of payments which to myself have been very useful when times are difficult , All in all the customer service is excellent and the service it provides itself is very good, Anyone who wants to try this , please do
March 23, 2016
Unprompted review
Reply from Takeaway.com
Dear Le,
Thank you so much for your wonderful review! We are thrilled that you have enjoyed using our service and that we have been able to help you when needed. We look forward to processing many more of your orders to come!
With kind regards,
Sarah
The Takeaway.com Team
Need more takeaways on board to allow consumer choice
There are only a few takeaways in m28 area meaning you have to use the same takeaway who's service is extremely slow and food is of a mediocre quality
March 18, 2016
Unprompted review
very helpful
great way to order a takeaway using paypal had no problems but they are very clear on what to do if there is one helpfully send the phone number of the takeaway in an email will be using again
March 17, 2016
Unprompted review
Reply from Takeaway.com
Dear Beck,
Thank you for the great review! We're very happy to hear that you enjoy our payment options and feel our customer service levels are high.
We hope to see you ordering with us again soon!
With kind regards,
Teri
The Takeaway.com Team
Quick, easy, on time and hot!
What's not to love! Excellent service - highly recommended! I review this service completely independently as someone who placed an order... I say this as I often wonder if the people who review and give 5 stars are somehow in affiliation with those providing the service! I'm not and I can honestly say my experience was top notch! I will use this service again! Keep up the good work :)
March 16, 2016
Unprompted review
Reply from Takeaway.com
Dear Chelsea,
Wow - what a fabulous review!
We're thrilled to hear you enjoyed using our services - and we hope to see you ordering online with us again soon!
With kind regards,
Teri
The Takeaway.com Team
I would recommend this company to anyone
5***** great service and very quick
March 10, 2016
Unprompted review
Reply from Takeaway.com
Dear Mark,
Thanks for the fabulous review - we're very happy to hear you enjoyed ordering online and we hope your order was tasty!
We hope to see you ordering with us again soon.
With kind regards,
Teri
Excellent service
Quality of food excellent polite counter persons/delivery driver
March 10, 2016
Unprompted review
Reply from Takeaway.com
Hi Andrea,
Thank you for your fantastic review! We are really glad to hear that you enjoyed your order and we look forward to seeing you ordering again soon!
With kind regards,
Sarah
The Takeaway.com Team
Good just not perfect
There is a supposed 30min delay on orders being sent to the restaurant. This needs to be looked into.
March 10, 2016
Unprompted review
Reply from Takeaway.com
Dear Reece,
Thank you for your review - we're thrilled to hear that you have enjoyed your online ordering experience on Takeaway.com!
We hope you enjoyed your order as well.
We hope to see you ordering online with us again soon!
With kind regards,
Teri
The Takeaway.com Team
Takeaway.com
Easy to order and quick delivery. Pizza well worth the money. My only Crititism if you can call it that was when ordering online there was no list of pizza toppings under the pizza headings I had to guess what the pizza might have by the pizza title, it wasn't until the pizza was delivered and found a flyer menu with all the pizzas and their individual toppings that I realised what my pizza contained.
March 7, 2016
Unprompted review
Reply from Takeaway.com
Dear Steven,
Thank you for your review and for your feedback. I'm sorry to hear that the menu was lacking some descriptions - this is something our data entry team will investigate further so to ensure the customers know what toppings are included on the menu.
Nevertheless, we hope you enjoyed your meal - and we hope to see you ordering online with us again soon!
Kind regards,
Teri
The Takeaway.com Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.