Takeaway.com 

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Rated 5 out of 5 stars

Did exactly what it promised. With the list of restaurants that were offered I found an Indian restaurant I had never used before with a high user review rating. The quality of the food was excellent... See more

Rated 1 out of 5 stars

I ordered my food online, and was told if I ordered over £24 the delivery was free. My order was £26 as confirmed in the email I received, and when the delivery driver came, he charged me £2 for deliv... See more

Rated 5 out of 5 stars

I have been using this service for some time, now, although I will be honest and admit that I usually use Just Eat most often. Takeaway.com is a great service; although the downside is not so many t... See more

Company replied

Rated 5 out of 5 stars

Always fresh hot so hot if it doesn't come in a bag it's too hot to handle chips are seriously great and burgers are too filling can never fully finish both

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Rated 4 out of 5 stars

excellent

Will definitely use again!

January 29, 2016
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Charlotte,

We are so pleased to hear that you will use our service again!
Thank you for your great review and we look forward to seeing your next order again soon.

With kind regards,
Pri
The Takeaway.com Team

Rated 5 out of 5 stars

Good service great meal delivered on time

Easy to use and restaurant provided great food a very good all round experience

January 27, 2016
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Michael,

Thank you for the great feedback! We're thrilled to hear you found our site easy to use and you enjoyed your order.
We hope to see you ordering through us again soon!

With kind regards,
Teri
The Takeaway.com Team

Rated 4 out of 5 stars

Great Take Away Site

Nice and easy to use, and actually had a better choice of outlets in my area than other better known, and advertised, sites.
Will definitely use again.

January 20, 2016
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Tracy,

What a great review! We're thrilled to hear that you have a wide range of takeaway restaurants from which to choose - and we hope to see you ordering again soon.

With kind regards,
Teri
The Takeaway.com Team

Rated 3 out of 5 stars

Good but could be better

It's a nice colourful website but having to scroll all the way through to find things is very frustrating it would be so much better with drop down options.

January 15, 2016
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Abby,

Thank you for your review and feedback for the website. We'll certainly pass on your feedback about drop down option to the relevant department.

We hope you enjoyed your meal and hope to see you ordering again soon!

With kind regards,
Pri
The Takeaway.com Team

Rated 4 out of 5 stars

Review

The delivery was excellent , the food was less than mediocre ,

January 15, 2016
Unprompted review
Rated 5 out of 5 stars

Great way to takeaway

First time user of the site last weekend. Found it as good as the other similar sites. Had an issue with the restaurant I'd ordered from & problem was resolved very quickly by Takeaway. Com customer service employee.
Would happily use this again

January 14, 2016
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Dominic,

Thank you so much for your wonderful review! We're really happy to hear that despite having an issue with your order, our customer service team was able to leave you with a positive impression and resolve the issue very quickly.

We look forward to seeing you order again soon!

With kind regards,
Pri
The Takeaway.com Team

Rated 5 out of 5 stars

great idea food at your fingertips.

Excellent app and efficient service.

January 12, 2016
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Michelle,

Thank you for your great feedback! We are thrilled to hear you enjoy using our app, and we hope to see you ordering with us again soon!

With kind regards,
Teri
The Takeaway.com Team

Rated 1 out of 5 stars

Horrendous

Ordering process was easy but I am now being chased for payment by the restaurant I ordered from despite paying Takeaway.com by PayPal and have the PayPal receipt as proof. The restaurant have apparently not been paid by Takeaway.com and they want me to pay them direct and for me to try and claim a refund back via PayPal. Feel very sorry for the restaurant as a small business who are apparently having a nightmare with this company who listed them without them signing a contract with them. Avoid at all costs or be prepared to pay twice for your meal!

January 11, 2016
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Stephanie,

I am very sorry to hear that this has occurred. I can see you placed your order on the 1st January and you paid online. I can also see that the restaurant confirmed your order themselves with us, therefore I am unsure as to why they are asking for money to be paid a second time.

We will of course investigate this further and contact the restaurant directly to resolve this as soon as possible.

With kind regards,
Teri
The Takeaway.com Team

Rated 1 out of 5 stars

SCAMED OUT OF MY MONEY! STILL WAITING FOR REFUND

Was really hungry one day and thought I order from this site. They stole my money left me hungry and I am still waiting for refund (about a week now) NOTHING! No messages or anything to say whats going on.


his person who commented below keeps saying this but it does not mean anything. he said this 28 hours ago, not had one email or phone call. SCAMMERS!!!!!!

January 11, 2016
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Harry,

I am very sorry for the inconvenience caused. as we have explained to your via our email communication, we are in looking into the situation and trying to resolve it as soon as possible.

We thank you in advance for your patience in this regard.

With kind regards,
Teri
The Takeaway.com Team

Rated 4 out of 5 stars

good service, swift response

Good response, fast acceptance - happy enough with a good service

January 9, 2016
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Psimon,

Thank you for taking the time to leave us a fantastic review. We’re glad hear that you found our service fast and good. Hope you have enjoyed your meal as well.
We look forward to seeing your next order again soon!

With kind regards,
Pri
The Takeaway.com Team

Rated 5 out of 5 stars

fast and easy service

Surely a takeaway website to use

January 5, 2016
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Giulio,

Thank you for the great review! We're thrilled to hear you enjoy using our website and we hope to see you ordering online with us again soon!

With kind regards,
Teri
The Takeaway.com Team

Rated 4 out of 5 stars

Recommended

Perhaps a more limited range of restaurants, but really excellent customer service.

January 3, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent

straight forward and easy to order. Correct order delivered, no complaints at all.

January 3, 2016
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Paula,

We're glad to hear you found our site straight forward and easy to place an order. Thank you for taking the time to leave us a great review and to gave our service a 5 star rating.
We look forward to seeing your next order soon!

With kind regards,
Pri
The Takeaway.com Team

Rated 5 out of 5 stars
Takeaway.com logo

Reply from Takeaway.com

Dear Michael,

Thank you for the really nice review! We’re delighted to hear that you found our website easy to use and your food was delivered on time. We hope you enjoyed your meal as well.
Looking forward to seeing your next order again soon!

With kind regards,
Pri
The Takeaway.com Team

Rated 5 out of 5 stars

supurbatally paletable

excellent quality food and brilliant costumer service.

December 30, 2015
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Kim and Chris,

Thank you for your feedback - we're thrilled to hear you enjoyed your ordering experience and found your food delicious!
We hope to see you ordering through us again soon.

With kind regards,
Teri
The Takeaway.com Team

Rated 4 out of 5 stars

goood but bad

they have good resturunts on there but they dont remove the bad resturunts

December 28, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent

Very easy to use website

December 25, 2015
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Karen,

Thank you for the lovely feedback. We're thrilled to hear that you enjoy using our site, and we hope you also enjoyed your meal!
We hope to see you ordering with us again soon.

With kind regards,
Teri
The Takeaway.com Team

Rated 5 out of 5 stars

Very efficient service

December 24, 2015
Unprompted review
Takeaway.com logo

Reply from Takeaway.com

Dear Mr Dennington,

Thank you for your feedback - we're thrilled to hear your enjoyed our online ordering service and we hope you also enjoyed your food!
We hope to see you ordering again soon.

With kind regards,
Teri
The Takeaway.com Team

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