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Talbots Law Reviews 

3,937
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 969 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, professional, and consistently responsive throughout property purchases and sales. People note that communication is clear and thorough, which helps keep stress levels low during complex legal transactions. Reviewers often mention how accessible and approachable the team is when answering questions. Some reviewers were not happy with the overall communication, mentioning delayed replies and feeling left in the dark regarding their case progress. Consumers also reported frustrating administrative delays and a lack of proactive updates, which caused unnecessary anxiety during their home moves.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that team members are consistently helpful,... See more

Service

Consumers find service to be positive, highlighting professional and efficient support during property... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting professional, prompt, and responsive... See more

Response time

Clients share positive opinions on response_time, highlighting that staff members are consistently fast and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the process is well... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Moving house is a stressful experience there's no getting away from that. We used Talbots and Tori couldn't be more helpful. She kept us updated regularly and answered our many queries quickly and pat... See more

Company replied

Rated 5 out of 5 stars

Ethan and Simratnoor were extremely helpful and efficient in handling our part exchange process buying a Redrow property, seeing to the developer also. There were some last minute hiccups that Ethan... See more

Company replied

Rated 5 out of 5 stars

Where do you start? We had the most professional of people working on our house sale and purchase. Communication was fantastic answering emails promptly and always picking up the phone when we contact... See more

Company replied

Rated 5 out of 5 stars

I felt valued by the team and well supported during the entire process. Especially, I would like to appreciate Nasiyr Bignall, Aaliyah archer and Jospal Bogan , those teams were amazing and I felt eas... See more

Company replied


Company details

  1. Lawyer
  2. Divorce Lawyer
  3. Employment Attorney
  4. Estate Planning Attorney
  5. Family Law Attorney
  6. Personal Injury Attorney

Written by the company

Talbots Law: Expert Legal Support for Life and Business Navigating the complexities of the legal system can be a daunting experience. At Talbots Law, our mission is to strip away the jargon and provide clear, straightforward, and effective legal solutions. With a rich heritage stretching back to 1828, we have spent nearly two centuries building a reputation for excellence, integrity, and a relentlessly client-focused approach. Today, we are proud to be one of the UK’s fastest-growing law firms, combining traditional values with a modern, forward-thinking outlook. The Employee-Owned Difference What truly sets Talbots Law apart is our commitment to our people. We are an employee-owned business, meaning every single member of our 650-strong team has a personal stake in the success of the firm and, more importantly, the success of our clients. When you work with us, you are not just dealing with an employee; you are dealing with a stakeholder who is personally invested in delivering the highest possible standard of service. This culture of ownership translates into better communication, greater accountability, and a genuine passion for achieving the best outcomes. Comprehensive Expertise: For Law, For Life Our philosophy is simple: "For Law, For Life." We aim to be your legal partner through every milestone, from buying your first home to planning for your family’s future. Our diverse team of specialists provides expert advice across a wide range of legal sectors, including: Residential Property: As one of the largest and most efficient conveyancing teams in the country, we make moving home as stress-free as possible. Family & Divorce: We handle sensitive family matters with empathy and discretion, focusing on constructive resolutions. Wills, Trusts & Probate: Helping you protect your assets and ensure your loved ones are provided for. Business & Commercial: From startups to established corporations, we provide strategic advice on contracts, employment law, and commercial property. Dispute Resolution: Providing robust representation to protect your interests in both personal and professional conflicts. Accessible and Local With 19 offices strategically located across the West Midlands and beyond, we remain deeply rooted in the communities we serve. We believe legal advice should be accessible, which is why we offer extended opening hours from 8 am to 6 pm, ensuring we are available when you need us most. Whether you prefer a face-to-face meeting at one of our high-street offices or a digital consultation, we adapt to your lifestyle. Award-Winning Quality Quality is at the heart of everything we do. Talbots Law is proud to hold the Lexcel Accreditation, the Law Society’s gold standard for legal practice management and client care. Our consistent top-tier rankings in independent review platforms and legal directories are a testament to our "client-first" mentality. When you choose Talbots Law, you are choosing a firm that prioritizes clarity, transparency, and results. We offer competitive, transparent pricing and a commitment to keeping you informed every step of the way. Trust us to be your advocates, your advisors, and your partners for life.


Contact info


4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.7

All reviews

(3,937)

953 reviews in the last 12 months

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Rated 1 out of 5 stars

Over 12 Months On From A No Chain Sale

I am quite honestly gobsmacked at the positive reviews on here, I have had nothing but delays and poor communications. I have had one formal complaint with them that was settled out of their own complaints timelines, and I am very close to putting in another with a view to take the case to the ombudsman.

I am 13.5 months from offer on my house, with a NO CHAIN sale. Maybe I got unlucky, but I have dealt with now 3 solicitors, several paralegals and one senior team member, I am yet to have anything positive to say. Emails get ignored, paperwork gets lost, delays are long, would not recommend this company unless you are happy to have poor service.

I just wish I had paid the higher price for my selling agents fees and chose my own solicitor.

Edited to add a reply to their response, my full name is my username so not sure why you are unable to recognise me from that!

July 15, 2026
Unprompted review
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Reply from Talbots Law

Good Morning Lisa,, thank you for taking the time to leave your feedback.
We're keen to escalate your comments to the team who supported you, but we are unable to identify you from your username.
Please contact us at clientcare@talbotslaw.co.uk

This will allow us to identify you as a client and investigate with the appropriate team.

Thank you in advance,
Talbots Law

Rated 4 out of 5 stars

Recommended services

Recommended services. Communicative staff, closed earlier than we anticipated. Pretty good at doing their jobs. Had our questions answered but had to ask a few times to have things explained to us.

Thank you for your time and help 👏

July 10, 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 1 out of 5 stars

A Nightmare From Day One.

Based on my experience. Sale of my late fathers house has been a nightmare from day one. Constantly blaming my buyers Solicitor, when my buyer sent proof to me that his Solicitor was constantly pushing ours and not getting replies. They dealt with the sale of my own house about three years ago and I honestly could not fault them. Based on the sale of my Fathers house, I would never use them again. I do not recommend them at any cost.

July 14, 2026
Unprompted review
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Reply from Talbots Law

Thank you for your feedback, and please accept our condolences on your loss.

Having previously provided you with a seamless experience, we are deeply disappointed to hear that the service during this transaction did not meet your expectations. We hold ourselves to high standards of communication, and we would like to investigate the correspondence delays you have highlighted.

Please reach out to our client care team at clientcare@talbotslaw.co.uk so we can review your file and address this with you.

Rated 5 out of 5 stars

Exceptional Service Start To Finish, Highly Recommend

Buying a home can be a stressful process, but my experience with Talbots Law was outstanding from start to finish. I cannot recommend them highly enough.

A special thank you goes to Amy Marsh, whose professionalism, expertise, and dedication made the entire process smooth and straightforward. Amy was always approachable, kept me well informed at every stage, and handled everything efficiently with great attention to detail. Her clear communication and commitment gave me complete confidence throughout my house purchase.

I would also like to recognise Jermit, who was equally fantastic. Jermit was always polite, responsive, and incredibly helpful, ensuring any queries were dealt with promptly.

The level of customer service, communication, and professionalism from both Amy and Jermit was exceptional. They genuinely went above and beyond to make what can often be a stressful experience feel manageable and reassuring.

I would not hesitate to recommend Talbots Law to anyone buying or selling a property. Thank you, Amy, Jermit, and the entire team for making my home-buying journey such a positive experience. Five stars all the way!

From Zahra Shaheen & Ehsan

March 31, 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

We had an excellent experience with Priya

We had an excellent experience with Priya throughout our house purchase. From start to finish, she was professional, knowledgeable, and incredibly efficient, making what can often be a stressful process feel straightforward and well-managed.

Priya was always responsive, kept us updated at every stage, and explained everything clearly, so we always knew where we stood. Her attention to detail and proactive approach meant any issues were dealt with quickly and smoothly, giving us complete confidence throughout the transaction.

We genuinely couldn't have asked for a better conveyancer. Priya's hard work, dedication, and excellent communication made buying our home a much simpler and less stressful experience than we expected. We are so grateful for all her support and would highly recommend her to anyone looking for a reliable, professional, and exceptional conveyancer. Thank you, Priya, for helping us get into our new home!

July 10, 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Seamless Service

Sean Knight and his team provided a very good seamless service.

July 13, 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

We had a great experSmooth conveyancing processience with Talbots…

We had a great experience with Talbots Law. Sean Knight and Amber Moulding were excellent throughout our purchase. They were always quick to respond to emails, with most queries answered the same day, often within a matter of hours.

Their communication was professional, efficient and reassuring, making the whole process much smoother. Thank you both for all your help—we would highly recommend Sean, Amber and Talbots Law.

July 13, 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Fantastic Law firm

I can't put into word how professional, hard working and amazing an experience we had throughout our home move journey, No problems with communication, we were always kept up to date and sometimes up to the minute during the proceedings.
100 % customer satisfaction and we highly recommend the firm.
Thank you Mohammad and Aryan.

July 10, 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Seamless experience assisting us in…

Seamless experience assisting us in buying our new home. Jessica was brilliant and highly recommend!

March 1, 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

We highly recommend Eden from Talbot’s…

We highly recommend Eden from Talbots law. We were delighted with their work ethic and the quality of their work throughout the long and at times stressful process. Their communication was superb throughout, they always responded to us really promptly. At every step they completed their side of the process to a high standard faster than other solicitors within the chain. Whenever anything needed to be chased they worked really hard to see what they could do.

Even when Eden wasn’t at work on a certain day, someone else within the branch would take over responsibilities and be a pleasure to work with. Her paralegal Fay was also brilliant and we have no critique of the service provided at all! We will be recommending Eden at Talbots law to anyone that needs a solicitor!

June 26, 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 4 out of 5 stars

Buying my first home

Talbots Law acted as my solicitors when buying my first home.
As a first time buyer, I was completely in the dark about the process.
Talbots answered any queries I had during the process which I was unsure about, maintaining professionalism and integrity throughout.

I would highly recommend Talbots Law, and will be happy to ask for their services again.

July 10, 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Totally Amazing Service from Cody Howes.

Cody Howes and team are utterly incredible. Professional throughout with excellent communication and always going the extra mile. They did a fantastic job of conveyancing on two properties. Cody was pleasant to deal with at all times. I would certainly recommend them and wouldn’t hesitate to use them again but would request Cody!

July 10, 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Excellent solicitors

Emily, Rachael and Lauren were all extremely helpful and kept in contact throughout the entire process.

July 10, 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 1 out of 5 stars

Dont answer emails or phone calls

Dont answer emails or phone calls
Catalogue of errors ,losing important documents that they have signed for,claiming they have emailed us documents which they haven't & sent important documents relating to the purchase with someone else's name on ... I do Not recommend this company at all

July 10, 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking the time to leave a review, we have requested more information from you so that we can identify you as a client and provide further assistance. Talbots Law.

Rated 5 out of 5 stars

Great!!

Emma and her team made the sale and purchase so much less stressful than it could have been. Their communication was great, they were always friendly and answered all of my questions really quickly. I would highly recommend them if you are moving house.

July 10, 2026
Unprompted review
Talbots Law logo

Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Lovely service provided

Preesha and Jacob were dealing with my property sale. They both handled it all efficiently, communicated effectively and dealt with it all promptly. They provided regular updates along the way. Thank you for your excellent conveyancing service.

July 9, 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

We had a great experience using Talbots…

We had a great experience using Talbots for our house purchase, our solicitor Sean communicated fantastically throughout providing updates and a great service.

July 7, 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 1 out of 5 stars

My experience with Talbots Law during…

My experience with Talbots Law during the sale of my property was extremely disappointing. Communication was poor throughout the process. On one occasion, I was told that emails had been sent to me, but I never received them. A week later, I was contacted and criticised for not responding to emails that had never arrived.

The whole process felt disorganised and unnecessarily stressful. Based on my experience, I would not recommend using Talbots Law for conveyancing.

July 8, 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking the time to leave a review, we have requested more information from you so that we can identify you as a client and provide further assistance. Talbots Law.

Rated 5 out of 5 stars

Excellent service from Paul…

Excellent service from Paul Woolliscroft .. he helped with my medical negligence claim and he was brilliant from start to finish .. thorough in explaining everything, very patient, helpful and professional at all times. Honestly amazing thank you so much for everything you did and the help and support though out the claim process .. definitely 10 out of 10.

July 7, 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Excellent service ,very helpful team…

Excellent service ,very helpful team , always on hand and responed quickly to our questions .thank you to Cody and his team

July 7, 2026
Unprompted review
Talbots Law logo

Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

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