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Talbots Law Reviews 

3,936
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 969 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, professional, and consistently responsive throughout property purchases and sales. People note that communication is clear and thorough, which helps keep stress levels low during complex legal transactions. Reviewers often mention how accessible and approachable the team is when answering questions. Some reviewers were not happy with the overall communication, mentioning delayed replies and feeling left in the dark regarding their case progress. Consumers also reported frustrating administrative delays and a lack of proactive updates, which caused unnecessary anxiety during their home moves.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that team members are consistently helpful,... See more

Service

Consumers find service to be positive, highlighting professional and efficient support during property... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting professional, prompt, and responsive... See more

Response time

Clients share positive opinions on response_time, highlighting that staff members are consistently fast and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the process is well... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Moving house is a stressful experience there's no getting away from that. We used Talbots and Tori couldn't be more helpful. She kept us updated regularly and answered our many queries quickly and pat... See more

Company replied

Rated 5 out of 5 stars

Ethan and Simratnoor were extremely helpful and efficient in handling our part exchange process buying a Redrow property, seeing to the developer also. There were some last minute hiccups that Ethan... See more

Company replied

Rated 5 out of 5 stars

Where do you start? We had the most professional of people working on our house sale and purchase. Communication was fantastic answering emails promptly and always picking up the phone when we contact... See more

Company replied

Rated 5 out of 5 stars

I felt valued by the team and well supported during the entire process. Especially, I would like to appreciate Nasiyr Bignall, Aaliyah archer and Jospal Bogan , those teams were amazing and I felt eas... See more

Company replied


Company details

  1. Lawyer
  2. Divorce Lawyer
  3. Employment Attorney
  4. Estate Planning Attorney
  5. Family Law Attorney
  6. Personal Injury Attorney

Written by the company

Talbots Law: Expert Legal Support for Life and Business Navigating the complexities of the legal system can be a daunting experience. At Talbots Law, our mission is to strip away the jargon and provide clear, straightforward, and effective legal solutions. With a rich heritage stretching back to 1828, we have spent nearly two centuries building a reputation for excellence, integrity, and a relentlessly client-focused approach. Today, we are proud to be one of the UK’s fastest-growing law firms, combining traditional values with a modern, forward-thinking outlook. The Employee-Owned Difference What truly sets Talbots Law apart is our commitment to our people. We are an employee-owned business, meaning every single member of our 650-strong team has a personal stake in the success of the firm and, more importantly, the success of our clients. When you work with us, you are not just dealing with an employee; you are dealing with a stakeholder who is personally invested in delivering the highest possible standard of service. This culture of ownership translates into better communication, greater accountability, and a genuine passion for achieving the best outcomes. Comprehensive Expertise: For Law, For Life Our philosophy is simple: "For Law, For Life." We aim to be your legal partner through every milestone, from buying your first home to planning for your family’s future. Our diverse team of specialists provides expert advice across a wide range of legal sectors, including: Residential Property: As one of the largest and most efficient conveyancing teams in the country, we make moving home as stress-free as possible. Family & Divorce: We handle sensitive family matters with empathy and discretion, focusing on constructive resolutions. Wills, Trusts & Probate: Helping you protect your assets and ensure your loved ones are provided for. Business & Commercial: From startups to established corporations, we provide strategic advice on contracts, employment law, and commercial property. Dispute Resolution: Providing robust representation to protect your interests in both personal and professional conflicts. Accessible and Local With 19 offices strategically located across the West Midlands and beyond, we remain deeply rooted in the communities we serve. We believe legal advice should be accessible, which is why we offer extended opening hours from 8 am to 6 pm, ensuring we are available when you need us most. Whether you prefer a face-to-face meeting at one of our high-street offices or a digital consultation, we adapt to your lifestyle. Award-Winning Quality Quality is at the heart of everything we do. Talbots Law is proud to hold the Lexcel Accreditation, the Law Society’s gold standard for legal practice management and client care. Our consistent top-tier rankings in independent review platforms and legal directories are a testament to our "client-first" mentality. When you choose Talbots Law, you are choosing a firm that prioritizes clarity, transparency, and results. We offer competitive, transparent pricing and a commitment to keeping you informed every step of the way. Trust us to be your advocates, your advisors, and your partners for life.


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4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.7

All reviews

(3,936)

952 reviews in the last 12 months

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Rated 5 out of 5 stars

Would recommend

Ethan made my first house purchase really easy. He answered all my questions and made the whole process clear and smooth.

June 30, 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 2 out of 5 stars

I was not communicated well with…

I was not communicated well with throughout the process of buying my flat. I received multiple emails from different people, sometimes 3 people asking me to confirm the same thing. 2 of them where trainees asking me the same question and then leaving me confused as to what stage I was at or even if they had received my documents. The amount of money I paid out was ridiculous considering the lack of service I received. I understand people need to learn but going through an already stressful process there should be someone overseeing and ensuring questions are being answered. I did have someone responsive called Omayar who did call me back and explained things the best he could. But overall the service received was subpar.

June 29, 2026
Unprompted review
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Reply from Talbots Law

Thank you taking the time to leave a review and your comments. Please be assured that your feedback is valuable to us and will be taken on board to further enhance our services. Thank you for using Talbots Law

Rated 4 out of 5 stars

We completed last Friday on a property…

We completed last Friday on a property in the Midlands.
We dealt with Jazmine DW and Millicent M. We know they must have had tonnes on but always managed to be respond to even the littlest question and gave us exact timelines to expect so it was lovely it all went to plan. We will definitely use Talbots again are it was a good experience compared to the experience of others.

June 26, 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Tori and her team were excellent in…

Tori and her team were excellent in getting our property purchase over the line in such a short time frame. Her team were always available to talk and assist with queries and were quick to respond to any emails or questions we had. I would highly recommend Talbots Law for anyone looking to buy or sell their house.

June 26, 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

I recently used Talbots for a house…

I recently used Talbots for a house purchase, and they were absolutely fantastic

Tori and team were helpful from start to finish

June 26, 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Great customer service

Great customer service. I would recommend Talbots Law Ltd to my friends and family. When contacting our solicitor Reale Beckford by email he was always quick to respond and very helpful.

June 29, 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Tori was amazing!

Having never dealt with Solicitors before, we were a bit nervous but Tori was so friendly and reassuring with the process. 10/10 service and was painless as a first time buyer!

June 29, 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Flawless service from start to finish!

We recently used Talbots Law for our property purchase and sale, and the service we received was absolutely amazing. Tori handled our case and she was completely on top of everything from day one. Communication was excellent, she kept us updated at every single stage and left no room for stress. When we went to meet her in person, she was incredibly kind, welcoming, and professional. The entire operation went incredibly smoothly thanks to her talent and dedication. If you want a sharp, reliable, and talented legal team for your move, look no further than Tori and Talbots Law. Highly recommended!

June 22, 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

First time buyer

As a first time buyer, I have nothing to compare to. Every step of the process was explained clearly. Everything that was needed to be done was done professionally. Key communication via email as this was a quicker delivery. All aspects of the process was delivered sufficiently and with our needs at the forefront. A very competitive price that came highly recommended. We will certainly deal with them if the occasion ever arises in the future. Thank you for making our experience very pleasant.

June 24, 2026
Unprompted review
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Reply from Talbots Law

We’re delighted to hear your property transaction went smoothly. It’s great to know Talbots provided clear guidance and timely support throughout, and that the team at Talbots helped make the process straightforward. Thank you for sharing your feedback.

Rated 5 out of 5 stars

Natasha Smith is amazing

Natasha Smith is amazing.
Super efficient and professional in conveyancing.
Kept me totally informed and hit the ground running when my circumstances required a speedy turn around. Totally recommend her for reliability, empathy and brilliant communication skills. Thank You

June 26, 2026
Unprompted review
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Reply from Talbots Law

We’re delighted to hear your property transaction went smoothly. It’s great to know Talbots provided clear guidance and timely support throughout, and that the team at Talbots helped make the process straightforward. Thank you for sharing your feedback.

Rated 5 out of 5 stars

Incredible

Incredible, cannot recommend enough, our property purchase/sale was a disaster from start to finish but the one absolute god send in it was Rachel, Lauren and Emily from Talbots law Coventry. Any issue we had, a simple email and they would take care of it straight away. For all the issues we had they were all over it! Don’t go anywhere else these are the best and we are forever greatful. Also all at a very reasonable price 👍

June 26, 2026
Unprompted review
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Reply from Talbots Law

We’re delighted to hear your property transaction went smoothly. It’s great to know Talbots provided clear guidance and timely support throughout, and that the team at Talbots helped make the process straightforward. Thank you for sharing your feedback.

Rated 5 out of 5 stars

Exceptional service from start to finish

We have just completed on our first home and I cannot thank the team at Talbots enough for everything they did to get us over the finish line.

As first-time buyers, the process was naturally quite daunting at times, and our transaction wasn't without its challenges. There were a number of complex enquiries, an indemnity policy issue, and several delays outside of Talbots' control. Throughout the entire process, however, the team remained professional, thorough and responsive.

A special thank you to Amy Marsh, Jemit Jethmalani and Jade Kang who were outstanding. They consistently kept us updated, explained matters clearly, and ensured that no stone was left unturned. Whilst there were occasions where we were eager to move faster, looking back I am grateful for the diligence shown, as it gave us confidence that everything was being properly investigated and that our interests were being protected.

What impressed me most was that Talbots never took shortcuts. They were prepared to challenge responses, raise further enquiries where necessary, and insist that matters were fully resolved before advising us to proceed. As buyers, that level of attention to detail is exactly what you want from your solicitor.

Despite the hurdles, we have now successfully completed on our new home, and I genuinely believe Talbots played a significant role in making that happen.

I would have no hesitation in recommending Talbots to anyone purchasing a property, particularly first-time buyers looking for a conveyancing team that is thorough, knowledgeable and committed to acting in their client's best interests.

Thank you again to Amy and the wider team for all of your hard work.

June 18, 2026
Unprompted review
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Reply from Talbots Law

We’re delighted to hear your property transaction went smoothly. It’s great to know Talbots provided clear guidance and timely support throughout, and that the team at Talbots helped make the process straightforward. Thank you for sharing your feedback.

Rated 5 out of 5 stars

First Class

Everything was handled smoothly. I was kept informed at every step. Personally I have to thank Callum for being an absolute superstar. He was not only professional but he was so meticulous in ensuring everything was in order. Talbots as a whole are superb will go back to them in future.

June 26, 2026
Unprompted review
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Reply from Talbots Law

We’re delighted to hear your property transaction went smoothly. It’s great to know Talbots provided clear guidance and timely support throughout, and that the team at Talbots helped make the process straightforward. Thank you for sharing your feedback.

Rated 5 out of 5 stars

Excellent experience

I had an excellent experience with Anisa, Aisha and Omayr from Talbots Law. They were professional, efficient, and highly supportive from start to finish. Most communication was via email, which suited me fine, but if needed they were quick to get hold of on the phone.
Excellent service Anisa and Aisha!

June 8, 2026
Unprompted review
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Reply from Talbots Law

We’re delighted to hear your property transaction went smoothly. It’s great to know Talbots provided clear guidance and timely support throughout, and that the team at Talbots helped make the process straightforward. Thank you for sharing your feedback.

Rated 5 out of 5 stars

Talbots Law - Excellent company

Huge thanks to Rachel Aspinell, Ethan Freeman and Amber Moulding who were all excellent in providing the legal conveyancing for my recent house sale and house purchase. They always replied to enquiries, were open and honest about the estimated time scales and did their utmost to work alongside the other solicitors involved in the other chains. Especial thanks to Ethan who printed off any document I needed and greeted me with a professional friendly smile. At times it felt like the move to my new home was never ending but they were a massive support in giving me the confidence that everything was going as planned. Thank you all (I love my new home).

June 25, 2026
Unprompted review
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Reply from Talbots Law

We’re delighted to hear your property transaction went smoothly. It’s great to know Talbots provided clear guidance and timely support throughout, and that the team at Talbots helped make the process straightforward. Thank you for sharing your feedback.

Rated 5 out of 5 stars

Strongly Recommend

I recently used Talbots Law for the purchase of my flat and had a very positive experience throughout.

Zara was excellent from start to finish. She kept me informed at every stage, responded quickly to my emails, and always explained everything clearly, which made the whole conveyancing process much less stressful. Any questions I had were answered promptly, and even when a small error appeared on one of the references, it was corrected straight away with no fuss.

Communication was consistently professional, friendly and efficient, and I always felt that everything was under control. Buying a property can be a daunting experience, but Zara made the process straightforward and gave me confidence throughout.

I wouldn't hesitate to recommend Talbots Law, and especially Zara, to anyone looking for a reliable and professional conveyancing solicitor. Thank you for all your help!

June 25, 2026
Unprompted review
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Reply from Talbots Law

We’re delighted to hear your property transaction went smoothly. It’s great to know Talbots provided clear guidance and timely support throughout, and that the team at Talbots helped make the process straightforward. Thank you for sharing your feedback.

Rated 5 out of 5 stars

Ethan Davies and Aamanah Shahban have…

Ethan Davies and Aamanah Shahban have been amazing over the process of us buying our first home. They were helpful, always answered questions we had quickly and efficiently. Would 100% recommend.

June 25, 2026
Unprompted review
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Reply from Talbots Law

We’re delighted to hear your property transaction went smoothly. It’s great to know Talbots provided clear guidance and timely support throughout, and that the team at Talbots helped make the process straightforward. Thank you for sharing your feedback.

Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with Talbots Law and would happily recommend them. The whole process of buying a first house was handled efficiently and professionally, and everything was completed on time, which was greatly appreciated.

Cody was my solicitor and he was beyond excellent throughout — friendly, responsive, and proactive in keeping things moving. His clear communication and willingness to chase things up made the process feel smooth and well managed, and it was a total pleasure working with Cody and Talbots Law!

Overall, a great experience with Talbots Law. I wouldn’t hesitate to use them again.

June 22, 2026
Unprompted review
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Reply from Talbots Law

We’re delighted to hear your property transaction went smoothly. It’s great to know Talbots provided clear guidance and timely support throughout, and that the team at Talbots helped make the process straightforward. Thank you for sharing your feedback.

Rated 5 out of 5 stars

Second time we have used Talbots to buy…

Second time we have used Talbots to buy a house. The first time was for my Son’s house and I had to guided him through the process. All went smoothly. This time it was for our move. Excellent process both times. The app where you Onboard was perfect. I would like to thank Jazmine De’Wolfe and Millicent Miller for their hard, professional work and for being friendly and kind on the occasions that we had to speak. Highly recommended.

June 23, 2026
Unprompted review
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Reply from Talbots Law

We’re delighted to hear your property transaction went smoothly. It’s great to know Talbots provided clear guidance and timely support throughout, and that the team at Talbots helped make the process straightforward. Thank you for sharing your feedback.

Rated 1 out of 5 stars

Instruct with caution !

I instructed Talbots Law Kidderminster at the beginning of June 2025 to act relating to a sale and purchase.

I paid £600 upfront.

This was a relatively straightforward case… No Chain!
I was selling to a cash buyer and I was purchasing cash.
The matter took so long, (many months) that by Autumn my buyers pulled out of the purchase, despite them paying for surveys and being extremely motivated at the start.
I am now being hounded by Talbots Law to pay abortive fees of just under £2000.
I have sent in a formal complaint, setting out my dissatisfaction with the service and I’m awaiting a response, which will depend on whether I escalate it to the Legal Ombudsman.
Despite this, I’ve just received yet another threatening email from their accounts department, threatening to add interest to the payment if I don’t settle now.
I can only advise to look elsewhere for a good Conveyancing Solicitor.
I’ve been researching online and there are much better out there who do not adopt this unethical practice!

June 24, 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking the time to leave a review, our complaints department will be in touch with a full response within the set time frame given.

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