Quick on the ball no nonsense help. I would highly recommend Talk Mobile for anyone who needs a SIM only deal at a good price and with an excellent support team who actually respond quickly
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Run out of data in middle of Holiday Was easier then expected and cheaper to add extra for the rest of Holiday. And also ended up getting more data on existing contract without having to pay extra a... See more
I Tried to order a sim only package on the Talkmobile website and the continue to order review didn't work despite trying over 10 times on the phone and computer to no avail. So i decided to use the T... See more
Excellent customer service. Have been quth them for a few years now sim only. Had two issues, got onto chat and they were resolved in no time! Excellent value for money too! Highly recommend!
Company details
About Talkmobile
Written by the company
Founded in 2007, Talkmobile is a mobile network operator committed to giving UK customers great prices, great service & nationwide coverage on SIM only deals and phone contracts. SIM only customers can choose between 30-day and 12-month contracts – giving them the choice between flexibility and value.
Talkmobile's Network
Using Vodafone’s mobile network, Talkmobile covers 99% of the UK’s population – offering customers the latest 4G and 5G services. All Talkmobile SIM only deals also include unlimited UK calls and texts as standard.
Talkmobile customers can use their SIMs whilst roaming all over the world.
Talkmobile's Customer Care
In 2023, Talkmobile was named overall winner of the UK Customer Experience Awards, and its customer care team picked up 2 awards at the International Business Awards, in recognition of the company's continued investment in providing good care for its customers.
Talkmobile focuses on giving its customers simplicity when it comes to purchasing a mobile plan, as well as providing exceptional value for money – it offers some of the most competitive prices on the market without compromising on quality.
Talkmobile deals allow data tethering to give customers freedom to use their data however they want.
Talkmobile's capped contracts allow customers to control their spend so they never have a surprise bill ever again.
Contact info
4.7
Excellent
18K reviews
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very helpful and answered my query
August 13, 2026
Unprompted review
Talk mobile always give good deals and…
Talk mobile always give good deals and great coverage
August 13, 2026
Good SIM-only deals and easy to order
August 13, 2026
An absolutely incompetent company
Absolutely incompetent - avoid.
Signed up for their eSIM - after confirming an order I get a message saying that it will be delivered to my mailbox within 5 business days. Went to the support chat right-away - lo and behold, there's nothing they can do until the account is activated in 24 hours, only then they can switch it to an eSIM and deactivate my physical SIM (a physical SIM that I never signed up for).
My request to not ship the physical sim card was met with 'deepest apologies'. This was minutes after confirming my order - shows just how incompetent the company is. And of course the next morning the SIM card has been shipped - now I am feeling like I was forced to contribute to useless plastic pollution, in addition to the carbon emissions for sending the sim card that will never be used.
One of the most incompetent customer services I have encountered.
August 12, 2026
Unprompted review
Transfer to talk mobile 📲
The online process to order a SIM only phone contract was much much easier than a number of competitors I tried beforehand which meant that I ended up with talk mobile. I was also able to get through to customer services to talk to a person and this definitely helped me to decide to use talk mobile. I am waiting for my sim card and transfer from another mobile company so we will see if everything continues to go well. 😉
August 13, 2026
It is easy to switch from asda mobile…
It is easy to switch from asda mobile to talkmobile. The deal is good. Also, I can claim a gift card with referral.
August 13, 2026
Simple to select plan required
Simple to select plan required, easy to confirm. Happy customer.
August 13, 2026
Your app is so basic and lacks…
Your app is so basic and lacks functionality. Face recognition never stays on & so one has to get an activation code each time then activate face recognition which only lasts until the next login.
When buying this new sim, I had to restart 5 times as each time I left the app, the page set back to the Home Screen. Very frustrating
August 13, 2026
Supportive and understanding.
So pleasant, understanding of a financial issue, due to illness. Excellent help and really have supported me at a hard time. Thankyou. Nadaa was so mannered and responsive. All excellent.
August 12, 2026
Unprompted review
really easy instructions
August 12, 2026
Talkmobile Change of Plan
very easy to deal with and answer your queries, i normally use live chat, very easy
August 12, 2026
Unprompted review
May use AI-assist with repliesRead more
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Rubbish chose this operator and plan because…
I chose this operator and plan because it said it uses esim. Now they are sending me physical one in 5 days. Bullshit
August 12, 2026
Reply from Talkmobile
Hi SL,
Thank you for your feedback.
We are sorry to know that you couldn't order an e-SIM.
Please note that the e-SIM option is currently only available via our Customer Services team; therefore, you will need to contact our Customer Services team via chat or phone as detailed here: https://talkmobile.co.uk/contact-us to assist you further and proceed with an e-SIM swap.
Thanks,
Nourhan
Great service!
August 12, 2026
Unprompted review
Have been pleased with Talkmobile as a…
Have been pleased with Talkmobile as a sim only customer and today upgraded to a new phone. Switch experience very straightforward online and cost the best I could find anywhere.
August 12, 2026
Poor connections
I've had several instances when my phone couldn't connect to the network, maybe just areas where Vodafone are weak, like where I live in Wimborne and Rye in East Sussex.
I went with Talkmobile because of the tie up between Vodafone and Three, and the promise I'd be able to access the Three network as well.
Not so. When I tried to connect manually to Three I just got a message saying registration of my sim card was not permitted.
Thankfully I can route calls using Wi-Fi calling or I wouldn't be able to make or receive calls at home.
I'm disappointed that the promise of better connections hasn't been kept.
August 11, 2026
Unprompted review
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