Taps Empire Reviews 

I ordered a replacement mixer cartridge for a Grohe shower, in fairness it did arrive pretty quickly but unfortunately they sent the wrong part and then argued that it wasn’t their fault, and that it was mine. After several emails and copies of the order and photos of the parts going to and fro they eventually accepted the error and agreed to a refund. The part was returned back to them and they have now had it for almost one week and still no refund, they don’t even reply to emails. I can only assume they want me to go through the credit card company as I can’t see any other way of resolving the issue, safe to say, I won’t ever be using them again!

Prompt delivery, item was exactly as described and did the job perfectly.

Fast delivery and great price. Would definitely purchase from this company in the future.

Superb, fast and exactly as advertised

tap arrived fast, free delivery and in good condition

High quality stock at great prices. Accessible and responsive customer service. My first choice from now on.

Easy to order online and delivered on time.

quick delivery, good price, original quality product, very pleased with service

Quick delivery. Reasonable price. Quality tap. Thank you.

Order arrived just as planned. Great service

I would never buy from this supplier again. Goods arrived promptly and OK but family illness and resulting availability of plumber meant item not installed as originally planned. It was then discovered that the item was unsuitable for our location but as we were outside the 14 day returns period, they totally refused to accept any Return goods, despite our explaining valid reason why the install was delayed. Very poor Customer Relations

Excellent - slick & quick service and delivery. Excellent website

Great value plus excellent service. A little problem with our order was resolved quickly and efficiently. Both our lovely Bristan taps have now been fitted. Would definitely recommend and will use again if the need arises.

Excellent website, comprehensive choice of goods, easy to order. Quick response. I am very pleased with the taps I purchased. My parcel was delivered in super quick time. Cannot fault the service.

Easy website to select the correct product. Prompt delivery

Quality goods, delivered on time.

Brilliant service, you actually get to speak to a human!!
Swift delivery, helpful staff, polite staff, couldn’t ask for more, will definitely use again. Thank you.

Very competitive prices and fast, free delivery. Taps were well protected and arrived safely - thank you

I bought a pair of Bristan taps. Good price, prompt delivery and well packed. Very satisfied