Taps UKReviews 

19,148
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 297 reviews, reviewers overwhelmingly had a great experience with this company. Customers are very pleased with their purchases, finding a good choice of products at competitive prices. Many highlight the excellent quality of the items received, from taps to sinks and other kitchen essentials, often noting their aesthetic appeal and durability. The ordering process is frequently described as easy and efficient, with many appreciating the swift delivery service. However, some people mentioned issues with misleading product descriptions and photos, leading to incorrect orders. A few other people also felt that the quality of certain products was substandard, with items like bins breaking down quickly or fixtures not fitting properly. There were also occasional complaints about delivery problems, including late arrivals, packages left exposed, or issues with delivery companies.

What people talk about most

Product

People report positive experiences with product quality, value, and appearance, with many reviewers... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the quick response and prompt... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the good value and... See more

Price

Customers consistently note positive experiences with price, often finding products to be reasonably or... See more

Order

Clients share positive opinions on order, highlighting the ease of the online ordering process and the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Attractive toilet roll holder, fits the bill perfectly. Helpful young lady in customer services when product was delayed for some reason, which she sorted out for me promptly. Very pleased with purc... See more

Company replied

Rated 5 out of 5 stars

Really good choice of products, competitively priced. We bought a Franke 1.5 bowl black sink and Leisure Aquanoomic Aquaform tap. Very happy with both items. Delivery seemed a little slow and I was co... See more

Rated 5 out of 5 stars

Excellent from start of order to delivery, especially at this busy Christmas time of year. Can't thank this company enough for their very swift response to my last minute order. Amazing! Will definite... See more

Rated 5 out of 5 stars

I was looking for a ceramic worktop top mount sink to replace my aging butler sink. I found this one on TapsUK, seemed just what I needed at a great price. The deal clincher was that they offered... See more


Company details

  1. Kitchen Supply Store

Written by the company

Taps UK kitchen and bathroom items including Franke, Astracast, Smeg, Mira and Europa, we sell a range of products from composite Franke sinks, Franke Taps and Astracast Kitchen taps to Rangemaster stainless steel sinks and Ignace taps. We currently have massive reductions on franke, astracast and europa our offers include fantastic quality products at cheap affordable prices. Taps UK home of all you kitchen and bathroom needs


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

19K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 21% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(19,148)

287 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Taps UK are trustworthy

Taps UK contacted me to advise a delay to my order, but it duly arrived on the date after they said it would be back in stock with them.
So I’d say that whilst not super quick delivery, Taps UK are trustworthy and the price was competitive.

January 7, 2026
Rated 5 out of 5 stars

Fantastic start to finish

Once ordered we were given a delivery date the company delivered it undated ontime carried it into opened it showed me the kitchen sink so to say no damage they were very respectful of my property they resealed it and put it where I wanted in my home fantastic service 😀

January 13, 2026
Rated 5 out of 5 stars

Perfect taps

The model of tap were perfect for our needs, indeed we couldn't find any others anywhere. Delivery was swift ana they were soon installed and working perfectly

December 19, 2025
Rated 5 out of 5 stars

automatic opening waste kitchen bin

We needed a replacement automatic opening lid for our bin. Facebook led us to Taps UK, they had what we needed, placed the order on line, easy to process, the order was dealt with very quickly and arrived with us unscathed. would I use Taps UK again - yes I would.

December 29, 2025

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