Waoh waoh. This Company pays full attention to Feedbacks. About 2 weeks go I called them and also wrote on review how excellent their services are but an option ommitted in their app and that was pur... See more
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I transferred money to wrong number in Uganda report my issue to Tap tap send ,I was listened to and my issue was solved
Much appreciation to Portia who emailed me and entire Team for the Good service

Reply from Taptap Send
It's a very good application I love it
Very safe and fast

Reply from Taptap Send
Works seemlessly, easy to use, easy to understand, incorporates many services in one. And far and above better than the competition even the one offered directly by the payment services themselves.

Reply from Taptap Send
Every transaction was made smoothly and instantly received without fee! I will highly recommend this app to my family and friends.

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Its been 3 days i haven't received anything. A lot of advertisment for something that is not sure gonna work.
Bad experience !

Reply from Taptap Send
I would like to thank Lucy for her excellent customer service and follow-up regarding my account issue.
My TapTap account was suspended, and it took approximately four weeks to resolve. Throughout this period, Lucy stayed in contact with me and kept following up on my case until it was finally fixed. Thanks to her efforts, I successfully regained access to my account and was able to complete my remittance transfer without any problems.
Although the resolution took longer than expected, I truly appreciate Lucy's professionalism, patience, and commitment to helping me. She made sure my concerns were addressed and followed through until the issue was resolved.
Thank you, Lucy, for your support and dedication. Your assistance made a big difference, and I am very grateful for your help.

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So easy and quick. After trying various other Taptap is the best for transfers to Africa.

Reply from Taptap Send
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