Tata Italia Reviews 270

TrustScore 2 out of 5

2.2

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Company details

  1. Shoe Store
  2. Bag Shop

Written by the company

Tata Italia è un'azienda forte di più di vent'anni d'esperienza nel mondo della distribuzione delle calzature. Con una rete di punti vendita, diretti e affiliati, capillare su tutto il territorio nazionale, è in Italia una delle aziende leader. Potendo far affidamento sui migliori fornitori italiani ed internazionali, stile e qualità sono assicurati in ogni articolo del catalogo. L'offerta si declina in diverse linee di prodotto, iniziando dal pregiato Made in Italy, passando per i numerosi articoli in vera pelle e poi un ampia scelta di Sneakers, Stivali, Décolleté, Sandali, Stringate, per Donna, Uomo e Bambino. Con tacco alto o basso, con zeppa o senza, eleganti o sportive, per una cerimonia o per l'ufficio. Oltre 6000 articoli tra cui scegliere nelle nostre linee con disponibilità sempre aggiornata e prezzi convenienti.


Contact info

2.2

Poor

TrustScore 2 out of 5

270 reviews

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Replied to 33% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Avoid ordering from this store if you…

Avoid ordering from this store if you are outside of Italy. I placed two orders (#21974 and #21967) for delivery to Germany.

Total lack of communication: They stayed silent for a whole week after the purchase.

Logistics mess: One of my orders was "delivered" back to their own warehouse in Bari/Bitonto instead of my address in Germany.

Out of stock: Only after I contacted them myself, they informed me that one item was out of stock, even though it was previously marked as "ready".
Very unprofessional service and a waste of time for international customers. I am still waiting for my refund and for the second order to actually reach Germany.

March 10, 2026
Unprompted review
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Rated 1 out of 5 stars

!Don’t order from Tata Italia

!Don’t order from Tata Italia! SCAM!

I placed my order almost 2 weeks ago and they didn’t even hand the package out to the courier!
Takes ages to receive the package, other companies ship within the EU in 4-5 days!

December 2, 2025
Unprompted review
Tata Italia logo

Reply from Tata Italia

Hello,
We’re very sorry to hear about your experience and we completely understand your frustration. This is not the service we want to provide.

To assist you quickly and verify what happened with your shipment, could you please send us your email address and order number? With this information, we can check the status of your order immediately and give you a clear update.

Thank you for bringing this to our attention — we’re here to help and resolve this as fast as possible.

Kind regards,
Customer Care Team

Rated 1 out of 5 stars

Poor quality!!!!

Poor quality!!!!
A very poor quality. We received a jacket with another fabric and so poor quality so we decided to returned it. Tata offered us a discount for the next buy or a postage fee on half of the price for the jacket. I don't even trust we would receive the return of our money so we decided to keep the jacket and donate if for a better purpose.
I don't recommend this online shop for anyone.

November 2, 2025
Unprompted review
Tata Italia logo

Reply from Tata Italia

We are truly sorry to hear that you were disappointed with the quality of the jacket you received. This is absolutely not the experience we want for our customers.
We understand your frustration and appreciate your feedback, which we are already sharing with our quality control team.

Regarding the return: we always guarantee a full refund once the item arrives back at our warehouse, and we never ask customers to keep products they are unhappy with. We apologize if there was any misunderstanding during the process.

Thank you for bringing this to our attention.

Rated 1 out of 5 stars

They will steal your money

They will steal your money. Horrible experience! We tried returning our purchased items at the store (where it was also purchased) exactly the next day we had bought them and the only thing they could offer was exchange of items! It was over 100 euros purchase and we couldnt even get our money!! We were returning the items because we had changed our mind and we saw a different store with better quality for also the holes of the sandals were softer. Shitty service and the ladies were very mean and not understanding. Would not recommend buying because of quality and also if you do they will take advantage and keep your money.

July 27, 2025
Unprompted review
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